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GoodData

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Company health

Employee growth
8% decrease in the last year
Web traffic
31% decrease in the last quarter
Financing
April 2021 - $168M

Ratings

G2
4.1/5
(491)
Glassdoor
4.1/5
(181)

GoodData description

GoodData is a cloud-based platform that helps businesses analyze their data and make better decisions. It's like having a team of data analysts at your fingertips, without needing to hire more people. You can use it to track sales, measure marketing campaigns, and get a real-time view of your business performance. What sets GoodData apart is its focus on making data accessible to everyone in your company, not just technical experts. It achieves this with user-friendly dashboards, automated reports, and AI-powered insights that are easy to understand and act on.


Who is GoodData best for

GoodData is a cloud-based business intelligence platform ideal for software companies looking to embed analytics into their products. Users praise its user-friendly interface for creating customizable reports and dashboards, and its powerful AI-powered insights. However, some users find it difficult to master all features and desire faster customer support. GoodData simplifies data analysis, making it accessible to everyone in your company.

  • Ideal for small, mid-sized, and enterprise software companies.

  • Best fit for Healthcare, Finance, E-commerce, Retail, CPG, Manufacturing, Education, Hospitality, Media, Tech, Non-profit, Energy, Marketing, and Professional Services.


GoodData features

Type in the name of the feature or in your own words tell us what you need
Supported

GoodData supports interactive dashboards with drill-down and filtering.

Supported

GoodData supports AI-powered data discovery with natural language search and integrations.

Supported

GoodData supports data blending to combine data from multiple sources into visualizations.

Supported

GoodData supports multi-tenant architecture with data isolation and customization.

Supported

GoodData supports scheduling reports to run automatically at recurring times.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.04

Customer Service

Strongly positive
+0.73

Ease of Use

Strongly positive
+0.72

Reliability and Performance

Rather positive
+0.64

Ease of Implementation

Neutral
+0.1

Scalability

Rather positive
+0.31

GoodData reviews

We've summarised 481 GoodData reviews (GoodData G2 reviews) and summarised the main points below.

Pros of GoodData
  • User-friendly interface for creating charts and dashboards.
  • Customizable reports and dashboards cater to various user needs.
  • Powerful analytics capabilities, including AI-powered insights.
  • Excellent professional services and knowledgeable support team.
  • Seamless integration with CRM and ERP systems, centralizing data.
Cons of GoodData
  • Difficult to master multiple features, requiring extensive time for team proficiency.
  • Confusing user interface, causing initial lag and hindering navigation.
  • Slow customer support response times, leading to delays in issue resolution.
  • Limited documentation for advanced topics, hindering in-depth exploration.
  • Implementation and integration with existing systems can be complex and time-consuming.

GoodData pricing

The commentary is based on 48 reviews from GoodData G2 reviews.

GoodData's pricing is generally viewed as cost-effective and scalable, especially for embedded analytics and multi-tenant SaaS applications. While some users find the platform expensive, particularly for smaller businesses, many appreciate the per-workspace pricing model and flexible licensing options for growing businesses.

Users sentiment

Neutral
+0.04

See the GoodData pricing page.


GoodData alternatives

  • Logo of Tableau
    Tableau
    Better for users needing broader industry coverage. Has significantly more reviews, indicating wider adoption.
    Read more
  • Logo of Looker
    Looker
    Better ratings. Stronger ease of use. Seamless Google product integration. Looker is a GoodData competitor and alternative.
    Read more
  • Logo of ClicData
    ClicData
    Better fit for smaller businesses seeking a more affordable GoodData alternative. Also, caters to a wider range of industries including Real Estate & Construction, Legal, and Automotive.
    Read more
  • Logo of Amazon Marketing Cloud
    Amazon Marketing Cloud
    More focused on Amazon advertising data analysis. Better for enterprise customers needing in-depth Amazon Ads insights. Requires technical expertise (SQL) and can be expensive.
    Read more
  • Logo of SAS Viya
    SAS Viya
    More geared towards enterprise users needing advanced analytics, machine learning, and AI. A SAS Viya alternative for embedded analytics and broader industry application may be preferred by some. It has more momentum currently.
    Read more

GoodData FAQ

  • What is GoodData and what does GoodData do?

    GoodData is a cloud-based business intelligence platform providing accessible data analytics through user-friendly dashboards, automated reports, and AI-powered insights. It enables companies to track key metrics, visualize data, and improve decision-making without needing specialized technical expertise. GoodData focuses on empowering everyone within an organization to leverage data effectively.

  • How does GoodData integrate with other tools?

    GoodData integrates seamlessly with CRM and ERP systems, centralizing data for a holistic view. It also supports API integrations for connecting with other tools and platforms. This allows for efficient data flow and enhanced analytical capabilities.

  • What the main competitors of GoodData?

    GoodData competes with other embedded analytics platforms like Tableau, Looker, ClicData, Explo, Amazon QuickSight, and SAS Viya. These alternatives offer similar features such as interactive dashboards, data blending, and reporting tools for businesses seeking data-driven insights.

  • Is GoodData legit?

    Yes, GoodData is a legitimate cloud-based business intelligence platform. G2 and Glassdoor ratings average around 4/5 stars. Users praise its user-friendly interface and powerful analytics but note some difficulties with mastering advanced features and occasional slow support. GoodData is safe and suitable for businesses seeking embedded analytics.

  • How much does GoodData cost?

    GoodData doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and to determine if GoodData is worth the investment for your business.

  • Is GoodData customer service good?

    GoodData receives positive feedback for its customer support. Users praise the knowledgeable and responsive support team, highlighting their quick responses and helpful solutions. However, some have experienced slower response times, especially for complex issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.