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Gate.io description
Gate.io is a long-established platform for buying and selling cryptocurrencies. It offers a wide selection of over 1400 digital currencies and is known for its high liquidity and trading volume. While Gate.io offers additional services like decentralized finance and research tools, its core function is as a cryptocurrency exchange. Users should be aware that Gate.io has some geographical restrictions.
Who is Gate.io best for
Gate.io is a cryptocurrency exchange offering a wide selection of over 1400 digital currencies. While praised for its variety of cryptocurrencies and low fees, users have reported issues with account freezes, poor customer support, and withdrawal delays. Best for experienced crypto traders comfortable with a less user-friendly interface.
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Best for small to medium-sized businesses.
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Suitable for various industries.
Gate.io features
| Supported Gate.io supports Dogecoin trading. |
| Supported Gate.io allows users to deposit and withdraw cryptocurrencies. |
| Supported Gate.io supports Bitcoin trading. |
| Supported Gate.io supports buying, selling, and trading Ethereum. |
| Supported Gate.io supports XRP trading and provides related services. |
| Supported Gate.io lists at least one memecoin for trading. |
| Supported Gate.io supports Litecoin trading. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Gate.io reviews
We've summarised 292 Gate.io reviews (Gate.io TrustPilot reviews and Gate.io G2 reviews) and summarised the main points below.
- Wide variety of cryptocurrencies available for trading.
- Low trading fees for spot trading.
- User-friendly interface for trading cryptocurrencies.
- Fast transaction processing for deposits and withdrawals.
- Platform incorporates security measures like 2FA.
- Account locks and freezes without explanation are frequent.
- KYC verification issues and repeated requests for documentation cause frustration.
- Withdrawal delays and verifications take an excessively long time, often weeks or months.
- Customer support is unresponsive and unhelpful, with long wait times and unresolved tickets.
- Unclear communication and unexplained account restrictions cause anxiety for users.
Gate.io pricing
The commentary is based on 54 reviews from Gate.io G2 reviews and Gate.io TrustPilot reviews.
Gate.io's pricing structure, including withdrawal fees, has caused significant user dissatisfaction. Many report excessive fees, slow transaction confirmations, and difficulty withdrawing funds, leading some to believe the platform is a scam. While some appreciate the availability of certain coins, the negative sentiment around cost outweighs these benefits for many users.
Users sentiment
See the Gate.io pricing page.
Gate.io alternatives
PayBitoProBetter user experience and offers additional features like copy trading and white-label exchange solutions. Has positive pricing sentiment and is growing faster. Higher rated by users, who praise its ease of use, security, and customer support.Read more
BitstampHas stronger website traffic growth momentum. Offers algorithmic trading and better security with cold storage. A Gate.io competitor and alternative.Read more
BinanceWider industry applicability. More accessible for beginners. Has educational resources and NFT marketplace. Offers margin and futures trading. Growing faster. Provides more customer support resources but has mixed reviews.Read more
OKXFewer cryptocurrencies available. Has a secure digital wallet. Not available in the US. Growing faster than Gate.io. Negative pricing sentiment.Read more
MagicBetter for delegating business tasks, not cryptocurrency trading. Suitable for various industries needing virtual assistants. Stronger focus on customer service and ease of use. Gate.io alternative, competitor.Read more
Switchere Fiat On-RampBetter for businesses looking to integrate crypto payments into existing platforms. Focuses on fiat-to-crypto transactions for wider customer reach. Primarily serves business customers, unlike Gate.io's broader individual user base. A Gate.io competitor and alternative.Read more
Gate.io FAQ
What is Gate.io and what does Gate.io do?
Gate.io is a cryptocurrency exchange offering a wide selection of over 1400 digital currencies. Known for high liquidity and trading volume, it provides various services like spot trading and DeFi. However, users report issues with customer support and account restrictions. It is suitable for experienced crypto traders comfortable with a complex platform.
How does Gate.io integrate with other tools?
There is no information available regarding Gate.io's integration with other tools. It primarily functions as a cryptocurrency exchange, offering a wide selection of digital assets for trading.
What the main competitors of Gate.io?
Gate.io's main competitors include Binance, Bitstamp, OKX, and PayBitoPro. These platforms offer similar services, such as buying, selling, and trading various cryptocurrencies. Some, like Binance, provide additional features like educational resources and NFT marketplaces.
Is Gate.io legit?
Gate.io's legitimacy is questionable due to numerous user complaints. While it offers a wide selection of cryptocurrencies and high liquidity, users report frequent account freezes, withdrawal delays, and poor customer support. Consider these factors when assessing if Gate.io is safe for your needs.
How much does Gate.io cost?
Gate.io does not publicly disclose its product pricing. To determine if Gate.io is worth the cost for your needs, contacting their sales team directly is recommended.
Is Gate.io customer service good?
Gate.io's customer service receives overwhelmingly negative reviews. Users report extensive delays, unhelpful support staff, and unresolved issues. Many describe frustrating experiences with account freezes, withdrawals, and KYC verification.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.