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Bitstamp description
Bitstamp is a long-running cryptocurrency exchange offering a platform for buying, selling, and trading digital currencies. Established in 2011, they prioritize a secure and user-friendly experience. Bitstamp focuses on regulatory compliance, providing a trustworthy entry point for both individuals and institutions to engage with the crypto market. They offer features like recurring buys, advanced trading tools, and various deposit and withdrawal options.
Who is Bitstamp best for
Bitstamp is a cryptocurrency exchange platform ideal for small businesses seeking a secure, regulated environment to buy, sell, and trade digital assets. Established in 2011, Bitstamp offers a user-friendly interface, mobile app, and various trading tools. While users appreciate its longevity and compliance focus, some have reported slow customer support and complex verification processes.
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Best for small businesses.
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No industry fit data available.
Bitstamp features
| Supported Bitstamp provides live market data such as price quotes, order books, and trade history. |
| Supported Bitstamp offers native mobile apps for iOS and Android. |
| Supported Bitstamp supports various trading bots like Gunbot, CryptoRobotics, and Coinrule. |
Bitstamp reviews
We've summarised 81 Bitstamp reviews (Bitstamp TrustPilot reviews and Bitstamp G2 reviews) and summarised the main points below.
- Long-running and established platform with a history dating back to 2011.
- Focus on regulatory compliance and security.
- User-friendly interface and easy navigation.
- Offers a variety of cryptocurrencies and products.
- Provides educational resources for users.
- Extremely slow and unresponsive customer support, often taking weeks or even months to resolve issues.
- Account verification process is excessively long and complex, with frequent requests for additional documentation.
- Deposits and withdrawals can be delayed or blocked without clear explanation.
- Funds can be held for extended periods with no communication or updates.
- System errors and technical issues, especially during high-volume periods, can disrupt trading and result in financial losses.
Bitstamp pricing
See the Bitstamp pricing page.
Bitstamp alternatives
PayBitoProBetter fit for medium-sized companies. Has a higher ease of use rating and is growing faster. Offers copy trading and white-label exchange solutions. A good Bitstamp alternative.Read more
BinanceWider industry applicability. Caters to larger companies. More accessible for beginners. Has more momentum. Offers zero-fee Bitcoin trading.Read more
CEX.IOWider selection of cryptocurrencies, more user-friendly, and has better rated customer support. CEX.IO is growing much faster than Bitstamp.Read more
Zengo WalletBetter for individual users seeking enhanced security and self-custody of crypto assets. Zengo Wallet offers a keyless security approach using MPC, unlike Bitstamp. A premium version unlocks advanced features.Read more
Gate.ioWider selection of cryptocurrencies. Caters to small, medium, and enterprise businesses. Has experienced faster employee growth but slower website traffic growth. Negative customer service reviews are prevalent. A Bitstamp alternative.Read more
OKXBetter fit for small and enterprise companies. Has significantly more momentum. Offers a wider selection of supported cryptocurrencies. Negative pricing sentiment. OKX is a solid Bitstamp competitor and alternative.Read more
Bitstamp FAQ
What is Bitstamp and what does Bitstamp do?
Bitstamp is a cryptocurrency exchange established in 2011, providing a secure platform for buying, selling, and trading digital currencies. It offers a user-friendly interface, various deposit and withdrawal options, and features like recurring buys and advanced trading tools. Bitstamp prioritizes regulatory compliance and aims to be a trusted platform for both individual and institutional investors.
How does Bitstamp integrate with other tools?
Bitstamp integrates with several trading bots such as Gunbot, CryptoRobotics, and Coinrule. It also offers a native mobile app for iOS and Android devices, allowing users to manage their crypto assets and trades conveniently.
What the main competitors of Bitstamp?
Bitstamp competes with several cryptocurrency exchanges, including Binance, CEX.IO, Gate.io, and OKX. These platforms offer similar services such as buying, selling, and trading various digital currencies. Some, like Binance, provide additional features like educational resources and NFT marketplaces.
Is Bitstamp legit?
Yes, Bitstamp is a legitimate cryptocurrency exchange. It's a long-running platform prioritizing security and regulatory compliance, making it a safe option for buying, selling, and trading digital currencies. However, consider user reviews mentioning slow customer support before committing.
How much does Bitstamp cost?
Bitstamp's pricing follows a maker-taker model. Trading fees are tiered based on 30-day trading volume, with higher volumes enjoying lower fees. Specific pricing details are available on their website.
Is Bitstamp customer service good?
Based on user reviews, Bitstamp's customer service is a significant pain point. Users report extremely slow response times, often taking weeks or months to resolve issues. Account approvals and transactions are also frequently delayed, adding to the frustration.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.