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FreeAgent description
FreeAgent is award-winning online accounting software built for freelancers, small businesses, and their accountants. It simplifies daily financial tasks like expense tracking, invoicing, and payroll. FreeAgent helps monitor cash flow, profitability, and customer balances. The software also features a "Tax Timeline" for deadlines and enables direct tax filing to HMRC (UK tax authority). Over 100,000 users benefit from its user-friendly design and jargon-free approach to accounting.
Who is FreeAgent best for
FreeAgent is user-friendly online accounting software praised for its intuitive interface and automated UK tax filing. It simplifies tasks like invoicing, expense tracking, and reporting. Users appreciate its seamless bank integration and helpful customer support. However, some find customizing entries challenging and desire more third-party app integrations.
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Best for freelancers and small to medium-sized businesses.
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Ideal for businesses in finance, e-commerce, retail, education, and more.
FreeAgent features
| Supported FreeAgent allows to automatically create and send recurring invoices. |
| Supported FreeAgent allows automatic payment reminders for outstanding invoices. |
| Supported FreeAgent allows receipt capture via its mobile app and Smart Capture feature. |
| Supported FreeAgent supports filing payroll taxes with HMRC in the UK. |
| Supported FreeAgent can generate balance sheets, profit and loss, and cash flow statements. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
FreeAgent reviews
We've summarised 177 FreeAgent reviews (FreeAgent Software Advice reviews, FreeAgent GetApp reviews, FreeAgent Capterra reviews and FreeAgent G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation
- Automated tax calculations and direct filing to HMRC
- Excellent customer support, responsive and helpful
- Seamless bank account integration for transaction tracking
- Time-tracking and invoicing features simplify client billing
- Difficult to customize or correct existing entries
- Limited third-party integrations, some apps require workarounds
- Bank feeds can be unreliable and slow
- Limited multi-currency support for bills and expenses
- Mobile app lacks some desktop functionality
FreeAgent pricing
The commentary is based on 15 reviews from FreeAgent Capterra reviews, FreeAgent G2 reviews and FreeAgent GetApp reviews.
FreeAgent's pricing is generally considered reasonable for its features, especially for small businesses and freelancers. Some users find it expensive compared to competitors, particularly for startups or sole traders. However, many appreciate the free access offered through certain bank accounts, making it a cost-effective choice for those eligible.
Users sentiment
FreeAgent alternatives
QuickBooks OnlineBetter for managing inventory. Offers more integrations via Intuit API. Less suitable for UK-based businesses needing direct tax filing.Read more
AccountsPortalBetter for real estate and construction businesses. Lacks payroll and multi-currency support. Has grown faster than FreeAgent but some find the interface dated. A FreeAgent competitor and alternative with a simpler pricing plan.Read more
XeroBetter for businesses needing extensive integrations with other apps. More widely applicable across various industries. Offers more robust bank reconciliation features, but users report some reliability issues. Negative pricing sentiment.Read more
QuickBooks Desktop EnterpriseBetter for larger businesses needing advanced inventory management. Desktop-based with optional cloud access, unlike FreeAgent's purely online platform. More built-in reports but less user-friendly, especially for tax filing in the UK. A FreeAgent competitor for mid-sized businesses.Read more
AccountEdge ProDesktop-based with optional cloud access. Caters to US-based businesses. Has more momentum.Read more
QuickFileFree QuickFile is growing slower and offers a free plan. It lacks direct tax filing features and some advanced functionalities. A good FreeAgent alternative for UK-based freelancers and SMBs seeking basic accounting software.Read more
FreeAgent FAQ
What is FreeAgent and what does FreeAgent do?
FreeAgent is cloud-based accounting software designed for freelancers, small businesses, and accountants. It simplifies financial tasks, including expense tracking, invoicing, payroll, and tax filing (HMRC compliant). FreeAgent offers a user-friendly interface and helps users monitor cash flow and profitability.
How does FreeAgent integrate with other tools?
FreeAgent integrates with HMRC for direct tax filing and offers bank feeds for transaction tracking. However, users report limited third-party app integrations, sometimes requiring workarounds. While it connects with UK banks, multi-currency support for bills and expenses is limited.
What the main competitors of FreeAgent?
FreeAgent competes with other accounting software solutions like QuickBooks Online, Xero, and Zoho Books. These alternatives offer similar features for small businesses, including invoicing, expense tracking, and financial reporting. AccountsPortal and AccountEdge Pro are also comparable options.
Is FreeAgent legit?
Yes, FreeAgent is a legitimate and safe online accounting software. It's trusted by over 100,000 users and offers robust features like expense tracking, invoicing, and tax filing. It receives positive reviews for its user-friendly interface and helpful customer support.
How much does FreeAgent cost?
I couldn't find pricing information for FreeAgent. For the most current pricing details, it's best to check their official website or contact their sales team.
Is FreeAgent customer service good?
FreeAgent's customer service is generally considered excellent. Users frequently praise the quick and helpful responses from the support team. While the software has some limitations, customer service is a consistent highlight for many users.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.