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Frame.io description
Frame.io is a cloud-based platform designed for video collaboration. It allows teams to upload, share, review, and approve video projects in one central location, from anywhere in the world. Frame.io makes it easy to give feedback with time-stamped comments and on-screen annotations, directly on the video. The platform also offers file management, customizable presentations, and integrations with popular editing software. Frame.io is geared towards creative teams of all sizes in various industries and boasts over 400,000 professional users.
Who is Frame.io best for
Frame.io is a cloud-based video collaboration platform that streamlines workflows for creative teams. Users love the easy review process, timestamped comments, and Premiere Pro integration. However, recent bugs and a complex interface have caused some frustration. Best for small, medium, and large teams working in media, entertainment, or creative agencies.
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Best for small, medium, and large teams.
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Ideal for media, entertainment, and creative agencies.
Frame.io features
| Supported Frame.io integrates directly with Adobe Premiere Pro. |
| Supported Frame.io offers extensive collaboration features like real-time feedback and version control. |
| Supported Frame.io offers streamlined feedback, versioning, and a central hub for approvals. |
| Supported Frame.io allows multiple users to collaborate within shared workspaces. |
| Supported Frame.io offers customizable branding for presentations and share links. |
| Supported Frame.io allows adding comments linked to a specific timestamp. |
| Supported Frame.io offers secure video storage with encryption, access controls, and content protection. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Frame.io reviews
We've summarised 163 Frame.io reviews (Frame.io Software Advice reviews, Frame.io GetApp reviews, Frame.io TrustPilot reviews, Frame.io Capterra reviews and Frame.io G2 reviews) and summarised the main points below.
- Easy to use for reviewing and commenting on video projects.
- Timestamped comments and annotations streamline feedback.
- Seamless integration with Premiere Pro.
- Fast upload and download speeds enhance workflow.
- Centralized platform simplifies collaboration and feedback consolidation.
- Recent bugs and glitches disrupt the user experience.
- The updated interface is more complex and less intuitive.
- Hidden features and unclear workflows make the platform difficult to navigate.
- Lack of clear tutorials or documentation for new features.
- Inconsistent playback and server-side issues cause frustration.
Frame.io pricing
The commentary is based on 18 reviews from Frame.io Capterra reviews, Frame.io G2 reviews, Frame.io Software Advice reviews and Frame.io TrustPilot reviews.
Frame.io's pricing is a common concern. While some users find it expensive, especially for smaller teams or limited use, others consider it reasonable for the features offered. Several reviewers mention frustration with unexpected charges and a lack of flexible pricing plans.
Users sentiment
See the Frame.io pricing page.
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Frame.io has a free plan.
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Frame.io has a free trial.
Free
This plan offers up to 2 members, 2GB storage, and up to 2 projects. It includes features like Camera to Cloud, enabling instant uploads from the set.
Pro
This plan offers up to 5 members, 2TB storage, and unlimited projects. It includes custom-branded shares, passphrase-protected shares, share link expiration, share permissions, and comment attachments.
Team
This plan offers up to 15 members, 3TB storage, unlimited projects, and restricted projects. It includes internal comments to separate conversations.
Enterprise
This plan offers custom members and storage, single sign-on, multiple team workspaces, secure sharing, priority in-app support, and Storage Connect.
Frame.io alternatives
VimeoBetter for a wider range of industries. Has broader video creation and editing capabilities. Growing faster in terms of employee growth. A Frame.io alternative and competitor.Read more
WipsterBetter for smaller teams with a simpler interface. Easier to use, but has fewer integrations and features. Has less momentum compared to Frame.io.Read more
Dubb: Sales Video System + CRMBetter for sales and marketing teams needing CRM and marketing automation integrations. Focuses on personalized video messaging for sales outreach via email, SMS, and social media. Caters to Finance, E-commerce, Education, Real Estate, and Marketing industries. Higher rated by users on G2.Read more
VidcastBetter for internal communication and team collaboration. More affordable with a free plan. Focuses on asynchronous video messaging. Simpler, easier to use, with screen and webcam recording.Read more
Webex AppBetter for general communication and collaboration outside of video projects. A Frame.io alternative and competitor, Webex App offers broader communication features like instant messaging and virtual whiteboards.Read more
WistiaBetter for marketing and sales. Has broader industry applicability. Growing faster.Read more
Frame.io FAQ
What is Frame.io and what does Frame.io do?
Frame.io is a cloud-based video collaboration platform that streamlines video review and approval workflows. It enables teams to share, review, and provide time-stamped feedback directly on videos, facilitating efficient collaboration and project management. It integrates with popular editing software like Adobe Premiere Pro.
How does Frame.io integrate with other tools?
Frame.io integrates seamlessly with Adobe Premiere Pro, streamlining video editing workflows. It also offers robust collaboration tools, including shared workspaces, online proofing, and timestamped comments for efficient feedback and approvals.
What the main competitors of Frame.io?
Frame.io's main competitors are Vimeo, Wipster, and Wistia. Vimeo offers a comprehensive video platform, Wipster focuses on video review and approval, and Wistia specializes in video marketing. Other alternatives include Vidcast and Guidde.
Is Frame.io legit?
Yes, Frame.io is a legitimate cloud-based video collaboration platform used by many creative professionals. However, some users have reported recent bugs and a less intuitive interface. Despite this, it remains a popular choice for video review and collaboration.
How much does Frame.io cost?
Frame.io's pricing includes a Free plan, Pro plan at $15/member/month, Team plan at $25/member/month, and an Enterprise plan with custom pricing. Annual subscriptions offer a cost-effective discount. A free trial is available. Consider these options to determine if Frame.io product pricing is worth it for your needs.
Is Frame.io customer service good?
Frame.io's customer service receives negative feedback. Users report slow response times and unhelpful support agents. While some appreciate the follow-up, many feel their issues are dismissed or unresolved. There are also complaints about confusing billing practices.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.