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Fountain

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Company health

Employee growth
1% increase in the last year
Web traffic
8% increase in the last quarter
Financing
May 2022 - $219M

Ratings

G2
4.3/5
(127)
Glassdoor
2.8/5
(80)

Fountain description

Fountain is a software platform designed specifically for businesses with large frontline workforces. It streamlines and automates the entire employee lifecycle from hiring and onboarding to managing and retaining employees. It features tools for advertising open positions, managing applications, conducting interviews, and onboarding new hires. Fountain also offers automation features to speed up tasks and AI-powered tools to improve decision-making. What sets Fountain apart is its focus on high-volume hiring needs and its commitment to partnering with businesses to customize solutions.


Who is Fountain best for

Fountain is a powerful platform for businesses with large frontline workforces to streamline their hiring and onboarding processes. It automates time-consuming tasks, from managing applications to onboarding new hires. Users praise Fountain's customizability and automated features, but some have noted occasional system instability and complex application editing. Ideal for medium-sized businesses in retail, logistics, or healthcare needing high-volume hiring solutions.

  • Best fit for medium-sized businesses.

  • Ideal for businesses with large frontline workforces, particularly in retail, logistics, and healthcare.


Fountain features

Type in the name of the feature or in your own words tell us what you need
Supported

Fountain supports fast hiring by streamlining the recruitment process and automating tasks.

Supported

Fountain offers automated onboarding workflows, including customizable stages and integrations.

Supported

Fountain simplifies hiring with features from job postings to candidate selection and application tracking.

Supported

Fountain offers applicant tracking features including candidate screening and automated reminders.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Rather positive
+0.6

Reliability and Performance

Rather positive
+0.5

Fountain reviews

We've summarised 126 Fountain reviews (Fountain G2 reviews) and summarised the main points below.

Pros of Fountain
  • Highly customizable workflows adaptable to specific needs.
  • Automated features streamline applicant tracking and communication.
  • User-friendly interface (for the most part).
  • Excellent customer support responsiveness.
  • Effective for managing large volumes of applicants.
Cons of Fountain
  • Difficult time zone management for international teams.
  • Troubleshooting and CSM support can be inconsistent.
  • System instability with occasional freezing and data loss.
  • Overly complex and time-consuming application editing process.
  • Limited direct integrations with essential third-party tools.

Fountain pricing

The commentary is based on 4 reviews from Fountain G2 reviews.

Fountain's pricing structure has raised some concerns among users, with some reporting unexpected increases and unclear pricing tactics. While the software offers valuable onboarding automation and integrations, potential customers should carefully consider the total cost and contract terms.

Users sentiment

Strongly negative
-1

Fountain alternatives

  • Logo of BambooHR
    BambooHR
    Better for small to mid-sized businesses focused on broader HR functions, including payroll and benefits. A BambooHR alternative, Fountain, is more specialized for high-volume hiring and onboarding. BambooHR has significantly more momentum in terms of employee growth.
    Read more
  • Logo of Mercu
    Mercu
    More focused on conversational AI. Has stronger website traffic growth momentum, but slower employee growth. Offers mobile onboarding.
    Read more
  • Logo of Calendly
    Calendly
    Better for individual and team scheduling. More suitable for small businesses and individual professionals. Not designed for high-volume hiring.
    Read more
  • Logo of Greenhouse
    Greenhouse
    Better for larger businesses focused on structured hiring and diversity and inclusion. Has more momentum currently. A Greenhouse alternative better for high-volume hiring.
    Read more
  • Logo of Grayscale
    Grayscale
    Better for high-volume hiring focusing on text messaging and AI-driven automation. More suitable for Healthcare, Consumer Goods, Education, Real Estate & Construction, Transportation & Logistics, Software/IT/Telecom, Non-profit/Government, Energy/Utilities, Marketing/Advertising, Professional Services, and Automotive/Aerospace/Defence industries. Higher rated by users but has some reported integration and syncing issues. Priced less favorably.
    Read more

Fountain FAQ

  • What is Fountain and what does Fountain do?

    Fountain is a software platform automating the employee lifecycle for businesses with large frontline workforces. It streamlines hiring, onboarding, and employee management with tools for advertising jobs, managing applications, conducting interviews, and automating tasks. Fountain is known for its high-volume hiring capabilities and customizable solutions.

  • How does Fountain integrate with other tools?

    Fountain integrates with several Applicant Tracking Systems (ATS) and Human Resource Management (HRM) platforms. However, users have reported limited direct integrations with some essential third-party tools, which may require workarounds. They also note difficulties with time zone management for international teams.

  • What the main competitors of Fountain?

    Fountain's main competitors include Greenhouse, BambooHR, JazzHR, and Mercu. These platforms offer similar features for streamlining and automating the hiring and onboarding process, though they may target different company sizes or industries. Grayscale also competes with Fountain by using AI and messaging for high-volume hiring.

  • Is Fountain legit?

    Fountain is a legitimate and safe platform specializing in high-volume hiring and onboarding. User reviews confirm its effectiveness for managing numerous applicants and automating workflows. However, some users have reported system instability and complex application editing.

  • How much does Fountain cost?

    Fountain's pricing information is not publicly available. Contact Fountain directly to obtain product pricing details and determine if it's worth the investment for your needs.

  • Is Fountain customer service good?

    Fountain's customer service receives mixed reviews. While many users praise the responsiveness and helpfulness of the support team, others report inconsistent experiences with troubleshooting and CSM support. Some have also experienced system instability.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.