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Flipdish description
Flipdish is an all-in-one software solution designed specifically for restaurants to manage and grow their online ordering and delivery operations. It provides tools such as branded websites and mobile apps, self-service kiosks, and marketing capabilities. Flipdish is suitable for various restaurant types, including individual locations, large chains, and franchises. They emphasize direct customer relationships and cutting out third-party delivery services. Flipdish prides itself on providing excellent customer support and industry expertise to help restaurants thrive.
What companies are using Flipdish?
Who is Flipdish best for
Flipdish helps restaurants manage online orders, create branded websites and apps, and run loyalty programs. Users praise the dedicated support and marketing tools but note occasional performance issues and limited payment options. Ideal for small to large restaurant chains seeking to boost online presence and customer engagement.
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Ideal for small to enterprise-level restaurants.
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Best fit for hospitality and tourism, consumer goods, and retail.
Flipdish features
| Supported Flipdish provides mobile apps for iOS and Android, allowing customers to order easily, customize meals, and manage payments. |
| Supported Flipdish allows for the creation and management of loyalty campaigns, and it can track customer transactions, purchase history, loyalty, and account balances. |
| Supported Flipdish allows customers to order directly via website or app. |
| Supported Flipdish allows creating, editing, and managing restaurant menus digitally, including items, descriptions, prices, and availability. |
| Supported Flipdish offers website design services with a focus on online ordering and branding. |
| Supported Flipdish offers centralized management and real-time monitoring for multiple locations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Flipdish reviews
We've summarised 266 Flipdish reviews (Flipdish GetApp reviews, Flipdish TrustPilot reviews, Flipdish Capterra reviews and Flipdish G2 reviews) and summarised the main points below.
- Dedicated customer success managers provide personalized support.
- Branded mobile app helps build customer loyalty.
- Direct ordering eliminates reliance on third-party delivery platforms.
- Marketing tools and features help drive online orders.
- Slow system performance and occasional outages.
- Issues with order syncing between the app, website, and POS.
- Limited payment gateway options.
- Difficulties in setting up and customizing the online ordering platform.
Flipdish pricing
The commentary is based on 20 reviews from Flipdish Capterra reviews and Flipdish TrustPilot reviews.
Flipdish's pricing is generally viewed as cost-effective and manageable, with a low monthly fee instead of high commissions. Some users mention a small percentage fee and a per-order fee, but many consider it a money-saving alternative to other platforms. However, some have raised concerns about hidden costs.
Users sentiment
See the Flipdish pricing page.
Website
Take orders from your own website instead of merely featuring on a food delivery app.
Website & Mobile App
Stand out with a bespoke website and mobile app that are built to increase your sales.
Self-Service Kiosk
Quick, slick and never get sick, kiosks ease pressure on staff, and increase orders
Flipdish alternatives
UrbanPiperBetter for managing online orders from third-party platforms. Higher rated by users on G2. Flipdish alternative; Flipdish competitor.Read more
MarginEdgeBetter for controlling costs and managing finances. A strong Flipdish competitor and alternative for analyzing restaurant profitability.Read more
FishbowlBetter for inventory management and accounting integrations. Less focused on online ordering and customer engagement. More suitable for back-office operations. Not ideal for restaurants needing online ordering and delivery management. Serves a wider range of industries beyond restaurants.Read more
POS & POSBetter for managing basic retail operations. Easier to use, with better implementation. A good Flipdish alternative for small businesses with basic POS needs.Read more
ConsignCloudBetter for retail businesses specializing in consignment. Easier to use and implement. Customer support is rated higher by users. Flipdish alternative; ConsignCloud competitor.Read more
Flipdish FAQ
What is Flipdish and what does Flipdish do?
Flipdish helps restaurants manage and grow their online ordering and delivery business. It offers branded websites and mobile apps, self-service kiosks, marketing tools, and loyalty programs, enabling restaurants to connect directly with customers and control their brand.
How does Flipdish integrate with other tools?
Flipdish integrates with various POS systems, payment gateways, and marketing tools. It also offers APIs for custom integrations, allowing restaurants to connect Flipdish with their existing software ecosystem. This streamlines operations and enhances the online ordering experience.
What the main competitors of Flipdish?
Flipdish competitors include UrbanPiper, Foodkit, and Square Point of Sale. UrbanPiper focuses on consolidating online orders, Foodkit offers similar online ordering and delivery management tools, and Square POS provides broader retail business management including POS and online ordering functionalities. Other alternatives like MarginEdge and Supy focus on cost control and inventory management for restaurants.
Is Flipdish legit?
Yes, Flipdish is a legitimate software solution. It offers restaurants tools for online ordering, delivery management, and marketing, helping them build direct customer relationships. Flipdish receives positive reviews for its dedicated customer support and branded mobile app.
How much does Flipdish cost?
Flipdish website plan costs $1428/year. Their Website & Mobile App plan is $2388/year. Self-Service Kiosk is priced at $948/year. Additional POS integrations and other add-ons are available but pricing is not specified.
Is Flipdish customer service good?
Flipdish customer service reviews are mixed. Some customers praise the helpfulness and quick responses of specific support staff, while others report slow response times, unhelpful representatives, and unresolved issues. Several reviewers mention excellent onboarding experiences, but others note a decline in service quality over time.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.