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FigJam description
FigJam is a digital whiteboard tool from Figma for team brainstorming and planning. It works alongside Figma's design software to easily transition ideas into real designs. Teams can work together in FigJam using templates for mind maps, diagrams, and other collaborative exercises. It's a visual platform that helps teams get on the same page and move projects forward, from initial ideas to finished designs.
Who is FigJam best for
FigJam is a collaborative online whiteboard perfect for brainstorming, planning, and workshopping. Teams love its ease of use, real-time collaboration features, and fun elements like stickers and music. However, some users find the customization options limited and navigating large boards challenging. It's best for product teams, especially those working remotely and across disciplines like design, engineering, and product management.
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Best for small to medium-sized businesses, especially those with remote or cross-functional teams.
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Ideal for software, professional services, and other industries focused on digital product development.
FigJam features
| Supported FigJam supports real-time chat via cursor chat and audio calls (paid plans only). |
| Supported FigJam allows multiple users to edit diagrams simultaneously. |
| Supported FigJam offers templates and tools to create organizational charts. |
| Supported FigJam offers templates for creating various network diagrams, including basic, physical, and logical diagrams. |
| Supported FigJam offers mind map templates like Classic Mind Map and Bubble Mind Map. |
| Supported FigJam offers various pre-built templates for different use cases like brainstorming and diagrams. |
| Supported FigJam offers tools for creating flowcharts, including shapes, connectors, and templates. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Ease of Implementation
FigJam reviews
We've summarised 466 FigJam reviews (FigJam Capterra reviews and FigJam G2 reviews) and summarised the main points below.
- Easy to use and learn, great for beginners.
- Real-time collaboration is seamless and efficient.
- Fun and engaging with stickers, stamps, and music.
- Helpful templates for various use cases.
- Integrates well with Figma designs.
- Limited customization options, especially for fonts and colors.
- Connecting arrows can be finicky.
- Difficulty merging Figma elements seamlessly.
- Limited offline functionality.
- Navigating large boards can be challenging.
FigJam pricing
The commentary is based on 58 reviews from FigJam Capterra reviews and FigJam G2 reviews.
FigJam's pricing is generally considered reasonable, especially when bundled with Figma. However, some users find the paid plans expensive, particularly for smaller teams or those needing only whiteboarding features. The free plan's limitations are also a common concern.
Users sentiment
See the FigJam pricing page.
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FigJam has a free plan.
FigJam alternatives
SmaplyBetter for customer journey mapping and persona development. More suitable for medium to large businesses focused on CX. A FigJam alternative and competitor with slower momentum.Read more
BoardmixBetter for smaller teams and offers in-app chat. Fewer integrations with other design tools. Limited user reviews and feedback are available.Read more
Draw.ioBetter for users seeking a free and simple diagramming tool. Geared towards more general diagramming needs, not specifically brainstorming or design handoff. Has broader industry coverage in e-commerce, retail, consumer goods, and more. Draw.io is growing faster than FigJam.Read more
Lucid Visual Collaboration SuiteBetter for enterprise customers due to wider adoption. More integrations with popular enterprise tools. Offers a broader visual collaboration suite beyond whiteboarding. More reviews available, indicating broader usage.Read more
CreatelyBetter for Education and general industries. More templates and diagramming features. Website traffic is growing faster.Read more
OnshapeBetter for 3D modeling and product design. Aimed at manufacturing, design, and engineering teams. More suitable for CAD users. Best for users who need version control and real-time collaboration for 3D models.Read more
FigJam FAQ
What is FigJam and what does FigJam do?
FigJam is a collaborative online whiteboard platform by Figma for brainstorming, diagramming, and planning. Teams use FigJam's templates and tools for mind maps, flowcharts, and other visual exercises. It integrates with Figma designs, enabling seamless transitions from ideation to design.
How does FigJam integrate with other tools?
FigJam integrates seamlessly with Figma, allowing a smooth transition from brainstorming to design. It also offers integrations with popular tools like Slack, Jira, and Google Workspace, facilitating communication and project management.
What the main competitors of FigJam?
FigJam's main competitors include Draw.io, Boardmix, Visio, Creately, Excalidraw, and Balsamiq. These alternatives offer similar features for diagramming, brainstorming, and visual collaboration, catering to various team sizes and project needs. Some, like Draw.io and Excalidraw, emphasize simplicity and accessibility, while others like Visio and Creately provide more advanced features for professional use.
Is FigJam legit?
FigJam is a legitimate and safe online whiteboard tool by Figma, ideal for team brainstorming and planning. It's known for its ease of use, real-time collaboration features, and integration with Figma designs. Users appreciate its engaging interface with stickers and templates but note occasional limitations with customization and navigation.
How much does FigJam cost?
FigJam's pricing is not publicly available. It is bundled with Figma, which offers a free Starter plan, a Professional plan at $12 per editor/month, and an Organization plan with custom pricing. Contact Figma for FigJam pricing details.
Is FigJam customer service good?
FigJam's customer service receives positive feedback. Users highlight the support team's helpfulness, particularly in navigating account upgrades and resolving access issues. One user specifically mentioned feeling "extremely supported" by their account representative.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.