Logo of Draw.io

Draw.io

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Last updated on

Company health

Employee growth
97% increase in the last year
Web traffic
No change in the last quarter

Ratings

G2
4.4/5
(412)
Capterra
4.6/5
(731)

Draw.io description

Draw.io is a free and accessible diagramming tool that allows you and your team to create and share visual representations of information. It works in your web browser or as a desktop app and integrates seamlessly with popular platforms like Google Drive and Dropbox. Whether you need to map out processes, create organizational charts, or visualize data, Draw.io provides a straightforward and collaborative way to do so.


Who is Draw.io best for

Draw.io is a free diagramming tool for creating flowcharts, org charts, and more. Users appreciate its intuitive interface and cloud storage integration. While some report occasional performance issues, its extensive features and ease of use make it a popular choice. We find it particularly useful for teams needing versatile diagramming solutions, especially in software and IT.

  • Great for SMBs to large enterprises (1-1000+ employees) seeking versatile diagramming.

  • Valuable across diverse sectors, especially Software/IT/Telecommunications, for visualizing data and processes.


Draw.io features

Supported

Versatile diagramming: Draw.io is versatile and allows users to visualize everything with a wide range of diagram types, shapes, and templates for any use case.

Supported

Intuitive user interface: Draw.io is intuitive and easy to use for beginner to advanced users.

Supported

Secure diagramming: Draw.io offers secure diagramming and adheres to high security standards with zero egress on Cloud and regular updates.

Supported

Rich feature set: Draw.io has a rich feature set and access to entire shape libraries for various diagrams.

Supported

AI-Generated Diagrams: Draw.io provides AI-Generated Diagrams via Smart Templates to instantly create diagrams.

Supported

Dark Mode: Draw.io offers a Dark Mode, giving users the option to choose between light or dark mode.

Supported

Autosave: Draw.io features an In-built autosave feature to ensure data is up-to-date and reduce data loss.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather negative
-0.5

Scalability

Rather negative
-0.33

Draw.io reviews

We've summarised 1143 Draw.io reviews (Draw.io GetApp reviews, Draw.io Capterra reviews and Draw.io G2 reviews) and summarised the main points below.

Pros of Draw.io
  • Intuitive drag-and-drop interface, making diagram creation quick and easy.
  • Extensive library of shapes, icons, and templates for various diagramming needs.
  • Free access to a wide range of features, with optional paid plans for advanced functionality.
  • Seamless integration with cloud storage services like Google Drive, OneDrive, and Dropbox.
Cons of Draw.io
  • Occasional performance issues and slow loading times, especially for complex diagrams.
  • Arrow and connector behavior can be unpredictable and frustrating at times.
  • Limited offline functionality, with some features requiring internet access.
  • UI design could be modernized and made more visually appealing.

Draw.io pricing

The commentary is based on 130 reviews from Draw.io Capterra reviews, Draw.io G2 reviews and Draw.io GetApp reviews.

We find that Draw.io is praised for its free tier, offering a robust set of features comparable to paid alternatives. While some advanced features or icon packs may require payment, the free version is generally considered sufficient for many users' diagramming needs.

Users sentiment

Neutral
+0

Draw.io alternatives

  • Logo of Cacoo
    Cacoo
    Collaborative diagramming made easy for teamwork and visual clarity.
    Read more
  • Logo of Mermaid Chart
    Mermaid Chart
    Generate diagrams and charts from text, directly in your markdown.
    Read more
  • Logo of Gliffy
    Gliffy
    Easy diagrams for everyone, right in your Confluence workspace.
    Read more
  • Logo of Miro
    draw-io vs Miro
    Collaborative online whiteboard for visual teamwork and brainstorming.
    Read more
  • Logo of Excalidraw
    Excalidraw
    Simple collaborative whiteboard for fast hand-drawn diagrams.
    Read more
  • Logo of LibreOffice Draw
    LibreOffice Draw
    Free vector graphics editor for diagrams, drawings, and more.
    Read more

Draw.io FAQ

  • What is Draw.io and what does Draw.io do?

    Draw.io is a free online diagramming tool for creating various diagrams, such as flowcharts, network diagrams, and more. We find it's easy to use, with a drag-and-drop interface and many templates. It integrates with cloud storage services for easy sharing and collaboration.

  • How does Draw.io integrate with other tools?

    Draw.io integrates seamlessly with popular cloud storage platforms like Google Drive, OneDrive, and Dropbox. This allows for easy saving, sharing, and collaborative editing of diagrams. It also works well with other tools through various import and export options.

  • What the main competitors of Draw.io?

    We find that Draw.io's main competitors include Cacoo, Mermaid Chart, Miro, Gliffy, Zen Flowchart, and Lovely Charts. These alternatives offer similar diagramming and visualization capabilities, catering to various user needs and preferences.

  • Is Draw.io legit?

    Yes, Draw.io is a legitimate and widely used diagramming tool. We find it's safe, free, and offers a range of features for various diagramming needs. However, be aware of potential performance issues with complex diagrams.

  • How much does Draw.io cost?

    Draw.io is free to use as a web application at diagrams.net. It can also be integrated into other platforms like Confluence and Google Workspace. Pricing for those integrations may vary.

  • Is Draw.io customer service good?

    We find that user reviews on Draw.io's customer service are mixed. While some users praise the helpful community support, others express frustration with the complicated and time-consuming support process. So, your experience may vary.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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