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Fasthosts

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Last updated on

Company health

Employee growth
1% decrease in the last year

Ratings

G2
3.6/5
(12)
TrustPilot
4.6/5
(58)

Fasthosts description

Fasthosts is a UK-based hosting provider offering a range of services like dedicated servers, cloud hosting, shared hosting, domain registration, and WordPress hosting. They focus on providing businesses and individuals with reliable hosting solutions. They stand out with a strong emphasis on high-performance hardware, robust security, and 24/7 customer support. Fasthosts promises excellent uptime and fast deployment for their dedicated server options.


Who is Fasthosts best for

Fasthosts offers dedicated servers, cloud hosting, shared hosting, and WordPress hosting. Users praise easy domain management, hosting options, and initial pricing. However, some dislike difficult cancellations and high renewal prices. They offer 24/7 support and high-performance hardware.

  • Best for small to medium-sized businesses.

  • Suitable for businesses and individuals seeking reliable hosting.


Fasthosts features

Type in the name of the feature or in your own words tell us what you need
Supported

Fasthosts dedicated servers provide full root access.

Supported

Fasthosts offers dedicated servers with high-performance processors and SSD storage.

Supported

Fasthosts offers RAID data storage configurations for redundancy and performance.

Supported

Fasthosts offers dedicated servers with unlimited traffic.

Supported

Fasthosts offers dedicated servers with full administrative access for customization.

Supported

Fasthosts offers 24/7 support for existing products.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+0.71

Customer Service

Strongly positive
+0.89

Ease of Use

Rather positive
+0.5

Reliability and Performance

Rather positive
+0.67

Fasthosts reviews

We've summarised 70 Fasthosts reviews (Fasthosts TrustPilot reviews and Fasthosts G2 reviews) and summarised the main points below.

Pros of Fasthosts
  • Domain registration and hosting management are generally easy to use.
  • Good selection of hosting options, including dedicated servers and VPS.
  • Competitive initial prices for domain registration.
  • Helpful and efficient customer support representatives (when available).
  • Comprehensive resources and one-click WordPress installation.
Cons of Fasthosts
  • Difficult to cancel contracts, often with unexpected charges.
  • Renewal prices are high and not competitive.
  • Customer support can be slow, unhelpful, and sometimes unresponsive.
  • Frequent website downtime and outages, impacting business operations.
  • Control panel access and navigation can be difficult.

Fasthosts pricing

The commentary is based on 13 reviews from Fasthosts G2 reviews and Fasthosts TrustPilot reviews.

Fasthosts' pricing receives mixed reviews. While some users appreciate the low initial costs and value-for-money deals, particularly for domain registration, others express concern over renewal rates and unexpected charges. Several users report issues with billing and difficulty canceling services, leading to negative experiences with added fees and debt collection.

Users sentiment

Strongly positive
+0.71

Fasthosts alternatives

  • Logo of WordPress.com
    WordPress.com
    Better for users seeking an easy-to-use website builder with managed hosting. More suitable for diverse industries. Has a larger user base and greater brand recognition as a Fasthosts competitor and alternative.
    Read more
  • Logo of Webhosting UK
    Webhosting UK
    Better for small to medium businesses seeking affordable UK-based hosting.
    Read more
  • Logo of Google Workspace
    Google Workspace
    Better for collaboration and online productivity. Easier to use, but less reliable. A popular Fasthosts competitor and alternative.
    Read more
  • Logo of WP Umbrella
    WP Umbrella
    Better for agencies and freelancers managing multiple WordPress sites. Higher rated by users, with more positive feedback on ease of use and customer support. Has more momentum currently.
    Read more
  • Logo of Mailchimp All-in-One Marketing Platform
    Mailchimp All-in-One Marketing Platform
    Better for marketing automation and email campaigns. A stronger fit for businesses focused on email marketing, social media, and advertising. Has more momentum based on employee growth.
    Read more
  • Logo of Heart Internet
    Heart Internet
    Better for smaller businesses seeking basic hosting and domain registration. Consider this Fasthosts competitor for more affordable pricing, but be aware of potentially slower server speeds and dated control panels. Lower ratings than Fasthosts.
    Read more

Fasthosts FAQ

  • What is Fasthosts and what does Fasthosts do?

    Fasthosts is a UK-based hosting provider offering dedicated servers, cloud hosting, shared hosting, domain registration, and WordPress hosting. They focus on reliable hosting solutions with high-performance hardware, robust security, and 24/7 support, promising excellent uptime and fast deployment.

  • How does Fasthosts integrate with other tools?

    There is no information available regarding specific integrations Fasthosts offers with other tools. However, they provide dedicated servers with full root access, suggesting potential for custom integrations.

  • What the main competitors of Fasthosts?

    Alternatives to Fasthosts include Webhosting UK, offering similar UK-based hosting services with a focus on affordability, and Rocket.net, specializing in managed WordPress hosting prioritizing speed and security. Other competitors offer different functionalities like website building (WordPress.com, Webflow) or marketing tools (Mailchimp).

  • Is Fasthosts legit?

    Yes, Fasthosts is a legitimate UK-based hosting provider. They offer various services, including dedicated servers and cloud hosting. While they have positive reviews for their services and support, some users have reported difficulties with cancellations and renewal pricing.

  • How much does Fasthosts cost?

    I couldn't find pricing details for Fasthosts. For the most up-to-date pricing information, it's best to check their official website or contact their sales team directly.

  • Is Fasthosts customer service good?

    Customer reviews on Fasthosts' support are mixed. While many praise the helpfulness and efficiency of specific representatives, others report slow response times and difficulty resolving issues. Some customers mention long wait times and unhelpful support agents.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.