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Esper description
Esper is a device management platform designed for businesses with large numbers of Android and iOS devices, like tablets or kiosks. It helps you control, update, and monitor these devices from a single location. Esper simplifies tasks like installing updates and troubleshooting issues remotely. It works with various device types and offers customizable options to fit different business needs.
Who is Esper best for
Esper is a robust mobile device management (MDM) solution ideal for businesses with large deployments of Android and iOS devices, especially dedicated devices such as kiosks, point-of-sale systems, and tablets. Users praise Esper's easy device provisioning, user-friendly interface, and comprehensive remote control features. However, some users have noted occasional glitches during app updates and non-transparent pricing. It simplifies device setup, app distribution, and security policy enforcement.
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Best for small, medium, and large businesses.
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Suitable for various sectors.
Esper features
| Supported Esper supports full remote control of Android devices. |
| Supported Esper supports managing Android devices with granular policies and security controls. |
| Supported Esper supports single and multi-app kiosk mode on Android. |
| Supported Esper supports managing iOS devices with policies, offering unified management for iOS and Android. |
| Supported Esper enforces corporate password policies and custom rules. |
| Supported Esper supports distributing in-house and third-party apps. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Esper reviews
We've summarised 209 Esper reviews (Esper G2 reviews) and summarised the main points below.
- Easy device provisioning with QR codes.
- User-friendly interface.
- Remote viewing and troubleshooting capabilities.
- Comprehensive device monitoring features.
- Helpful customer support.
- Occasional glitches during app updates.
- No mobile app for device management.
- Non-transparent pricing with hidden fees.
- Remote data transmission can be slow.
- Limited multi-OS support.
Esper pricing
The commentary is based on 11 reviews from Esper G2 reviews.
Esper's free tier for up to 100 devices is praised, but some users find the pricing structure for larger deployments to be expensive and non-transparent, with concerns about hidden fees. Others mention the pricing as affordable and a good value.
Users sentiment
See the Esper pricing page.
Genesis
Simplifies device management and policy enforcement with intuitive tools.
Bridge
Gives you the tools to build a modern, scalable fleet.
Architect
Offers cloud-native tools for advanced app deployment, geofencing, and APIs.
Esper alternatives
AirDroid BusinessBetter for users seeking a user-friendly interface and strong customer support. More industry-specific applications in retail, consumer goods, and other sectors. A mobile app provides convenient remote support access. Primarily focused on Android devices.Read more
Microsoft IntuneBetter for organizations embracing BYOD and managing employee devices like laptops and phones. Has broader OS support, including Windows, macOS, and iOS. Shows significant growth and momentum.Read more
SolarWinds Service DeskBetter for IT support and asset management. Caters to a wider range of industries. Higher ratings and more positive user reviews. More transparent pricing.Read more
ScalefusionSupports broader OS compatibility including Windows, macOS, and Linux. Has slower momentum. Offers phone support.Read more
JumpCloudBetter for user and device management across diverse operating systems including Windows, Mac, Linux. JumpCloud has more momentum based on employee growth. More ideal for mid-sized companies with diverse IT environments seeking comprehensive solutions. Offers single sign-on, password management, and remote device management.Read more
Esper FAQ
What is Esper and what does Esper do?
Esper is a cloud-based MDM solution for Android, iOS, and Windows devices, simplifying device provisioning, remote control, and application management. It's ideal for businesses with dedicated devices like kiosks, POS systems, and digital signage, offering a centralized platform for enhanced control and streamlined operations. It offers remote debugging and troubleshooting.
How does Esper integrate with other tools?
Esper integrates with various MDM APIs and offers an API for custom integrations. It supports several provisioning methods, including QR codes and zero-touch enrollment, simplifying large-scale deployments. They also offer webhooks for real-time event notifications.
What the main competitors of Esper?
Top alternatives to Esper include Microsoft Intune, AirDroid Business, Scalefusion, and JumpCloud. These competitors offer similar device management features, focusing on Android, iOS, and other operating systems, often with broader platform support than Esper.
Is Esper legit?
Esper is a legitimate MDM solution. User reviews highlight its easy device provisioning and comprehensive monitoring features. However, potential users should be aware of occasional glitches and non-transparent pricing. Consider exploring alternatives if these are critical concerns for your business.
How much does Esper cost?
Esper pricing starts at $2/month for the Genesis plan, $4/month for Bridge, and $6/month for Architect. The Enterprise plan has custom pricing available upon request. Is Esper worth it? The best plan depends on your specific device management needs.
Is Esper customer service good?
Esper's customer support receives positive feedback, with users highlighting its responsiveness and helpfulness in resolving technical issues and providing timely solutions. However, some users have reported a decrease in support quality after the initial contract period.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.