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Eracent description
Eracent provides software that helps large companies manage all their software licenses and IT assets. Its IT Management Center software discovers what software and hardware you have, tracks your software licenses, and helps you optimize your spending. Eracent highlights its ability to reduce audit risk, control software costs, and automate IT asset management. They offer their software through various deployment options including on-premise, cloud-based, and hosted.
Who is Eracent best for
Eracent offers IT asset management software that helps large enterprises track software licenses, optimize spending, and reduce audit risk. Users appreciate its comprehensive features for managing complex IT environments, including hardware inventory, SaaS software management, and automated discovery. Eracent is best suited for medium to large businesses in the software, IT, and telecommunications sectors.
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Best fit for medium to large enterprises (101+ employees), especially those with complex IT environments.
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Ideal for businesses in the software, IT, and telecommunications industry seeking robust IT asset management.
Eracent features
| Supported Eracent supports tracking and managing hardware inventory. |
| Supported Eracent offers a centralized platform, ITMC, to manage SaaS applications, licenses, and subscriptions. |
| Supported Eracent supports asset lifecycle management from procurement to retirement. |
| Supported Eracent supports automated discovery and inventory of IT assets across on-premises, cloud, and hybrid environments. |
| Supported Eracent supports reporting on assets and licenses. |
| Supported Eracent supports software license management and compliance tracking within their IT Management Center suite. |
Eracent alternatives
ServiceNow Software Asset ManagementHas broader appeal with better ratings and user reviews. It is growing faster than Eracent and offers a self-service portal and workflow builder. However, users dislike its slow loading times, limited customization, and high cost.Read more
vScopeBetter fit for small to medium businesses. Excellent customer support and an easy-to-use interface, but initial setup can be complex. Tracks hardware inventory and offers customizable dashboards. Has more momentum currently. Eracent alternative; vScope competitor.Read more
SolarWinds Service DeskBetter for organizations focused on IT support and helpdesk functionality. A good Eracent competitor for small to mid-sized businesses needing an all-in-one IT management solution. Strong user reviews highlight ease of use and helpful features. However, some users mention asset management limitations.Read more
Jira Service ManagementBetter for IT teams needing incident management and request fulfillment. A Jira Service Management alternative for asset lifecycle management in complex IT environments.Read more
Microsoft IntuneMore focused on device and application management, especially for BYOD and remote work environments. It has broader industry applicability and is growing faster. Users appreciate its comprehensive device management and security features, but some report slow software deployment and integration challenges. It is a suitable Eracent competitor and alternative.Read more
SetylBetter for small and medium businesses. A strong Eracent competitor with a faster employee growth rate. Good for finance, e-commerce, retail, consumer goods, manufacturing, education, and professional services. Integrates with popular finance, HR, and IT tools.Read more
Eracent FAQ
What is Eracent and what does Eracent do?
Eracent offers IT asset management software, specializing in software license management for large enterprises. Its IT Management Center helps track software and hardware assets, optimize spending, and reduce audit risks. Deployment options include on-premise, cloud-based, and hosted solutions.
How does Eracent integrate with other tools?
Eracent's IT Management Center (ITMC) integrates with existing IT infrastructure for streamlined data collection. It supports various deployment options, including on-premise, cloud-based, and hosted, offering flexibility for diverse IT environments. More specific integration details are not readily available.
What the main competitors of Eracent?
Eracent's main competitors include ServiceNow Software Asset Management, vScope, SolarWinds Service Desk, Jira Service Management, Microsoft Intune, and Setyl. These alternatives offer similar IT asset and software license management functionalities, catering to various business sizes and IT environments.
Is Eracent legit?
Eracent is a legitimate software asset management solution for large enterprises with complex IT environments. They help manage software licenses and IT assets, reducing audit risk and controlling software costs.
How much does Eracent cost?
Eracent doesn't publicly disclose pricing information. Contact their sales team for a personalized quote based on your specific software asset management needs.
Is Eracent customer service good?
Eracent's customer service receives mixed reviews. While some users appreciate the quick response times and customization options, others have found the support lacking and the user interface difficult to navigate. The company appears dedicated to addressing shortcomings, but potential users should be aware of these contrasting experiences.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.