Logo of Dwolla

Dwolla

LinkedIn Twitter

Last updated on

Company health

Employee growth
6% decrease in the last year
Web traffic
54% decrease in the last quarter
Financing
April 2021 - $72M

Ratings

G2
4.3/5
(35)
Capterra
4.4/5
(42)
Glassdoor
3.8/5
(28)

Dwolla description

Dwolla is a financial technology company that helps businesses make and receive payments. Their platform simplifies bank transfers and automates mass payouts, making it easier for businesses to manage their finances. Dwolla is a good option for large companies who need a reliable and efficient way to send and receive money.


Who is Dwolla best for

Dwolla is a robust payment platform simplifying bank transfers and automating payouts for businesses. Praised for its seamless API and cost-effectiveness, Dwolla shines with its excellent customer support and reliable platform. However, some users mention its limited international reach and occasional dashboard glitches. Ideal for tech-savvy SMBs in various sectors like finance and e-commerce needing efficient payment management.

  • Best for small to medium-sized businesses.

  • Ideal for finance, e-commerce, retail, education, and other sectors.


Dwolla features

Type in the name of the feature or in your own words tell us what you need
Supported

Dwolla supports sending and receiving ACH payments via its API.

Supported

Dwolla facilitates payment processing, handling transactions securely and efficiently.

Supported

Dwolla accepts payments via bank transfers using ACH and real-time payments.

Supported

Dwolla offers various payout methods including push-to-debit, ACH, and instant payments.

Supported

Dwolla supports accepting payments via ACH transfers through its API.

Supported

Dwolla prioritizes data privacy and security and complies with regulations.


Dwolla reviews

We've summarised 77 Dwolla reviews (Dwolla Capterra reviews and Dwolla G2 reviews) and summarised the main points below.

Pros of Dwolla
  • Excellent and responsive customer support, frequently praised.
  • Seamless API integration praised by many users.
  • Reliable platform with minimal downtime.
  • Cost-effective and transparent pricing.
  • Easy to use and intuitive interface.
Cons of Dwolla
  • Limited international reach restricts usefulness for global transactions.
  • Customer support responsiveness needs improvement.
  • Dashboard can be glitchy, hurting efficiency.
  • Dwolla is not keeping up with the latest technology and lacks innovation.
  • Limited functionality in their dashboard; many actions require API calls.

Dwolla alternatives

  • Logo of intergiro
    intergiro
    Better for smaller businesses needing multi-currency accounts and currency exchange. Focuses on streamlined payment processing and fast merchant onboarding. A Dwolla alternative and competitor.
    Read more
  • Logo of Stripe Connect
    Stripe Connect
    Better for businesses needing to integrate payments into platforms or marketplaces. Has broader industry applicability. More popular and growing faster than Dwolla. Negative sentiment around customer support.
    Read more
  • Logo of Xero
    Xero
    Better for accounting and financial reporting. A good Dwolla alternative for small and medium businesses needing accounting software.
    Read more
  • Logo of Payhawk
    Payhawk
    Better for mid-sized to large companies needing expense management, company cards, and global transactions. Offers broader industry coverage. More positive user reviews, but some dislike limited USD functionality and ERP integration issues. Pricier. A strong Dwolla competitor for larger enterprises.
    Read more
  • Logo of Stripe Billing
    Stripe Billing
    Better for subscription management and recurring billing. Has broader industry applicability, including consumer goods and non-profits. Growing faster than Dwolla.
    Read more
  • Logo of Veem
    Veem
    Better for small and medium businesses. Supports online payments and dispute communication features. Has broader industry applicability but slower growth. Users report frequent technical issues and poor customer service.
    Read more

Dwolla FAQ

  • What is Dwolla and what does Dwolla do?

    Dwolla is a fintech platform simplifying and automating bank transfers and mass payouts for businesses. It offers ACH payments, bank transfer processing, and various payout methods. Dwolla is best suited for large companies needing a reliable payment management solution.

  • How does Dwolla integrate with other tools?

    Dwolla integrates with other tools primarily through its robust API. This allows businesses to connect Dwolla's payment processing and bank transfer capabilities directly into their existing systems for seamless transactions. They also offer integrations with various accounting platforms.

  • What the main competitors of Dwolla?

    Dwolla's main competitors include Stripe Connect, a platform for marketplace payments, and Intergiro, which offers business banking solutions. Other alternatives are Stripe Billing for subscription management and BILL AP/AR for financial operations automation.

  • Is Dwolla legit?

    Yes, Dwolla is a legitimate and safe platform for businesses to manage payments and automate bank transfers. It's known for its reliable API integration and cost-effective pricing, making it a secure option for ACH payments. However, some users have noted limitations with its international reach.

  • How much does Dwolla cost?

    Dwolla doesn't publicly disclose its pricing. To get product pricing details, you will need to contact their sales team for a customized quote. This often depends on factors like transaction volume and specific business needs.

  • Is Dwolla customer service good?

    Dwolla's customer service receives overwhelmingly positive feedback. Users consistently praise the responsive and helpful support team, describing them as "remarkable," "proactive," and providing "above-and-beyond" service. While some mention slow initial responses, the overall sentiment highlights Dwolla's dedication to customer satisfaction.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.