Last updated on
Company health
Ratings
DocuSign CLM description
DocuSign CLM helps businesses of all sizes manage contracts, from creation to signature and beyond. It automates the contract lifecycle, replacing manual processes and spreadsheets with a digital workflow. This streamlines business, improves compliance, and offers valuable insights from contract data through reporting and analytics. Key features include automated workflows, version control, clause libraries, and integrations with other platforms like Salesforce.
Who is DocuSign CLM best for
DocuSign CLM streamlines contract management for businesses, automating workflows and improving compliance. Users praise its ease of use and Salesforce integration, but some find the tagging and search functions limited. It's best for medium to large businesses, especially in finance, insurance, IT, and healthcare, seeking to digitize their contract processes.
-
Best for medium to large businesses needing robust contract lifecycle management.
-
Ideal for Finance, Insurance, IT, and Healthcare industries requiring secure and efficient contract handling.
DocuSign CLM features
| Supported DocuSign CLM automates contract workflows, reducing manual work and improving efficiency. |
| Supported DocuSign CLM supports contract creation, signing, tracking, and reporting. |
| Supported DocuSign CLM supports version control, allowing users to track changes and manage different document versions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
DocuSign CLM reviews
We've summarised 335 DocuSign CLM reviews (DocuSign CLM Capterra reviews and DocuSign CLM G2 reviews) and summarised the main points below.
- Easy-to-use interface for sending, signing, and tracking documents.
- Seamless e-signature process, convenient for both senders and recipients.
- Salesforce integration streamlines agreement sharing.
- Automated workflows and notifications enhance efficiency.
- Secure platform for storing and managing contracts.
- Tagging and searching functionality is limited or missing, impacting document organization.
- CLM Essentials lacks promised features like contract tagging, hindering effective search.
- Salesforce integration is sometimes problematic.
- Implementation can be complex and lengthy, requiring technical expertise.
- Occasional bugs, slow performance, and UI inconsistencies.
DocuSign CLM pricing
The commentary is based on 30 reviews from DocuSign CLM Capterra reviews and DocuSign CLM G2 reviews.
DocuSign CLM's pricing is a common concern. While some users find it expensive, especially for smaller businesses or those with high transaction volumes, others consider it cost-effective and worth the investment for its features and functionality. Several users mention pricing as a significant factor in choosing alternative solutions.
Users sentiment
See the DocuSign CLM pricing page.
Personal
For individuals and sole proprietors with basic e-signature needs. Core features include: Send five agreements for signature each month, save time and standardize with reusable templates, streamline your workflows with 900+ integrations.
Standard
For small to medium teams that need to send, sign and collaborate. Includes all Personal Plan features, plus: Share your templates easily with your team members, add comments in real time with collaborative commenting.
Business Pro
For automating and optimizing agreements with advanced features. All Standard Plan features, plus: Request attachments easily from your recipients, build conditional logic and use formulas to auto-calculate values, collect data with mobile-friendly, interactive web forms, send agreements to multiple recipients at one time, collect payments during the signing process.
Enhanced Plans
Customize an eSignature or IAM plan that scales to your business needs. Other benefits include: Enhance data management across multiple accounts, get live technical support 24 hours a day, 7 days a week, protect your agreements to avoid identity fraud, ensure compliance with all security configurations, secure and simplify user logins with single sign-on (SSO), close deals faster with SMS or WhatsApp notifications, customize workflows to streamline your processes, with no coding, centrally store, manage, and analyze your agreements with AI, generate documents from within Salesforce.
DocuSign CLM alternatives
LinkSquaresBetter fit for mid-size and large businesses. Has more momentum based on website traffic data. More focused on Legal. Integrates with HubSpot.Read more
docusign-clm vs Icertis Contract Management SoftwareBetter suited for enterprise-level clients seeking AI-driven contract intelligence and deeper insights from agreements. It has more momentum in terms of website traffic and employee growth compared to a DocuSign CLM alternative.Read more
Conga CLMBetter suited for organizations with complex sales processes and contract management needs. Has broader industry coverage including e-commerce, retail, consumer goods, manufacturing, education, hospitality & tourism, transportation & logistics, media & entertainment, legal, non-profit & government, marketing & advertising, and automotive. Shows stronger momentum. Offers easier implementation and better reliability and performance. Users praise its centralized contract repository, streamlined approvals and reporting, and customizability. However, some users dislike its interface and email notifications. Pricing sentiment is negative.Read more
SuiteFilesBetter for document management and client collaboration within professional service firms. Has stronger momentum in employee growth. Integrates with Xero and Microsoft 365. Focuses on secure client portals and streamlined workflows. A DocuSign CLM competitor and alternative.Read more
Xodo SignBetter for individuals, small to medium businesses, or large enterprises needing simple and affordable e-signatures. Easier implementation and higher ease of use scores. Users love the user-friendly interface, affordable pricing, and convenient templates. Integrates with Dropbox and Google Workspace.Read more
DocStar ECMBetter for mid-sized companies focused on digitizing and automating document-heavy processes, especially in accounts payable and HR. A DocuSign CLM competitor specializing in document management and workflow automation, not full contract lifecycle management.Read more
DocuSign CLM FAQ
What is DocuSign CLM and what does DocuSign CLM do?
DocuSign CLM automates contract lifecycle management, from creation and negotiation to signature and analysis. It streamlines workflows, improves compliance, and provides valuable data insights. Key features include automated workflows, version control, and integrations with platforms like Salesforce.
How does DocuSign CLM integrate with other tools?
DocuSign CLM integrates with Salesforce, automating agreement sharing and streamlining workflows. It also connects with other platforms to create a central hub for contract lifecycle management. However, some users report occasional issues with the Salesforce integration.
What the main competitors of DocuSign CLM?
Top alternatives to DocuSign CLM include Conga CLM, SuiteFiles, Zoho Docs, Microsoft 365, Xodo Sign, and RevOps. These competitors offer similar features like contract lifecycle management, e-signatures, and integrations with other business software.
Is DocuSign CLM legit?
Yes, DocuSign CLM is a legitimate and safe platform for contract lifecycle management. It's known for its ease of use and e-signature process, though some users find the tagging and search functionality limited.
How much does DocuSign CLM cost?
DocuSign CLM offers tiered pricing based on business needs. The Standard Plan starts at $300 per month, while the Business Pro plan is priced at $480 per month. For enterprise-level needs with advanced features, DocuSign offers custom-priced Enhanced Plans. There are no free plans available.
Is DocuSign CLM customer service good?
DocuSign CLM's customer service receives mixed reviews. While some users praise the responsiveness and helpfulness of the support team, others have experienced unhelpful support and difficulty getting issues resolved. Some users mention excellent support, while others report unhelpful experiences and difficulty with problem resolution.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.