Last updated on
Company health
Ratings
Deepgram description
Deepgram is an AI-powered speech recognition software that helps businesses understand and analyze audio data. It offers fast and accurate transcription, along with features like sentiment analysis and topic detection. Deepgram is designed for developers and integrates into various systems through an API. It promises cost-effective performance and scalability, making it suitable for businesses of all sizes.
Who is using Deepgram?
Who is Deepgram best for
Deepgram is an AI-powered speech recognition API ideal for developers seeking to integrate transcription, sentiment analysis, and topic detection into their applications. Users praise Deepgram's speed, accuracy, and competitive pricing, while some note occasional API issues and difficulties with accented speech. Its comprehensive documentation and ease of use make it a popular choice.
-
Best for small to medium-sized businesses, particularly B2B SaaS companies.
-
Ideal for Software/IT, Media, Education, and Marketing/Advertising.
Deepgram features
| Supported Deepgram supports real-time transcription using WebSockets. |
| Supported Deepgram can transcribe audio recordings into text using its speech-to-text API and free transcription tool. |
| Supported Deepgram can extract topics discussed in meetings using its audio intelligence features. |
| Supported Deepgram accurately distinguishes and labels speakers using speaker diarization. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Deepgram reviews
We've summarised 258 Deepgram reviews (Deepgram TrustPilot reviews and Deepgram G2 reviews) and summarised the main points below.
- Fast and accurate transcription, consistently praised
- Competitive pricing, offering good value for the money
- Excellent customer support, praised for responsiveness and helpfulness
- Wide range of features, including real-time processing and multi-language support
- Easy to use API and comprehensive documentation
- Occasional API failures have been reported
- Inconsistent API key expiry times can be inconvenient
- Struggles with accented speech, leading to misunderstandings
- Implementation can be difficult, requiring technical expertise
- Real-time transcription experiences occasional delays, especially during peak hours
- Customer support responsiveness can be slow
Deepgram pricing
The commentary is based on 70 reviews from Deepgram G2 reviews and Deepgram TrustPilot reviews.
Deepgram's pricing is generally considered competitive, affordable, and cost-effective, especially for startups. Many reviewers praise its generous free tier and reasonable costs, making it accessible even for smaller projects. While some desire lower prices, most find the value proposition excellent.
Users sentiment
See the Deepgram pricing page.
-
Deepgram has a free plan.
-
Deepgram has a free trial.
Pay As You Go
Free $200 of credit. Then pay-as-you-go. No minimums. No expiration. No credit card required. Access all endpoints and public models. Up to 100 concurrent requests for Deepgram speech-to-text models and 5 concurrent requests for Deepgram Whisper Cloud. Up to 40 concurrent connections for the WebSocket API and up to 2 concurrent requests for the batch API for Deepgram Aura text-to-speech. Up to 10 concurrent requests for Deepgram Audio Intelligence. Discord and community help.
Growth
Save up to 20% with pre-paid credits for the year. Credits are redeemed against actual usage. Access all endpoints and public models at favorable discounts. Up to 100 concurrent requests for Deepgram speech-to-text models and 5 concurrent requests for Deepgram Whisper Cloud. Up to 80 concurrent connections for the WebSocket API and up to 3 concurrent requests for the batch API for Deepgram Aura text-to-speech. Up to 10 concurrent requests for Deepgram Audio Intelligence. Discord and community help.
Enterprise
For businesses with large volumes, data or deployment requirements, or support needs. Access all endpoints and public models with our best discounts. Access to custom-trained speech-to-text models. Priority access to new endpoints and models. Highest concurrency support. Self-hosted deployment options. Paid Support plans available. Discord and community help.
Deepgram alternatives
SpeechmaticsBetter for users needing support for many languages and accents. Has highly rated customer support and offers an on-premise appliance. Growing faster than Deepgram. More expensive and lacks servers in China.Read more
FathomBetter for automatically summarizing meetings, including CRM syncing. Focuses on meeting assistance within communication platforms. Caters to a wider range of industries. Has a free plan. Is growing faster.Read more
Webex AppBetter for team communication and collaboration. Broader industry applicability. More positive customer reviews on G2. Negative pricing sentiment.Read more
SimplifiedBetter for marketing content creation, social media management, and design. A Deepgram competitor and alternative for broader marketing needs, not just transcription.Read more
AvomaBetter for customer-facing teams, especially sales, and integrates with CRM systems. Focuses on conversation intelligence and meeting analysis for sales performance improvement. Has higher website traffic growth and employee growth, demonstrating strong momentum. Boasts higher user ratings, with users praising AI summaries and action items.Read more
Jetscribe.aiSupports more languages for transcription. Offers AI-powered content summarization and blog post generation. A Deepgram alternative and competitor.Read more
Deepgram FAQ
What is Deepgram and what does Deepgram do?
Deepgram is an AI-powered speech recognition API that provides fast, accurate transcriptions, sentiment analysis, and topic detection. It's developer-friendly, cost-effective, and scalable, making it suitable for businesses needing to analyze audio data. Deepgram excels at real-time transcription and multi-language support.
How does Deepgram integrate with other tools?
Deepgram integrates with other tools through its API, allowing developers to seamlessly incorporate its speech recognition capabilities into various applications and workflows. This flexible integration facilitates real-time transcription and analysis within existing systems.
What the main competitors of Deepgram?
Deepgram's main competitors include Speechmatics, Rev, AssemblyAI, and Otter.ai. These alternatives offer similar speech recognition and transcription capabilities, often with varying features, pricing models, and language support. Some competitors focus on specific niches like meeting summaries or video captions, while others offer broader transcription services.
Is Deepgram legit?
Yes, Deepgram is a legitimate AI-powered speech recognition software. It's known for fast and accurate transcription, competitive pricing, and excellent customer support. However, some users report occasional API issues and inconsistencies. Deepgram is generally considered safe and reliable for businesses seeking robust speech recognition solutions.
How much does Deepgram cost?
Deepgram's pricing includes a free tier with $200 credit. Paid plans start with pay-as-you-go, followed by Growth at $4k+/year and Enterprise at $15k+/year. The best option depends on your specific product usage and needs.
Is Deepgram customer service good?
Deepgram's customer service receives positive feedback, with users highlighting the helpfulness and responsiveness of the support team, especially via Slack. However, some users have reported slow response times for complex issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.