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DataDome description
DataDome is a cybersecurity tool that stops harmful bots from accessing your website and mobile apps. It protects businesses from online fraud attempts, fake account creation, and attempts to steal content and pricing data. DataDome uses constantly-learning technology to analyze website traffic, identify bad bots, and block them in real time, without impacting the experience of legitimate customers. Large and small companies use DataDome to protect their business and prevent financial losses.
Who is DataDome best for
DataDome is a cybersecurity solution that protects websites and mobile apps from bad bots. It effectively blocks malicious bot activity, including online fraud attempts, fake account creation, and content scraping. Users praise DataDome for its ease of implementation and real-time protection, but some have noted concerns about its pricing and dashboard performance. DataDome is best suited for mid-to-large e-commerce businesses.
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Best for medium-sized businesses but also suitable for smaller and larger companies.
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Ideal for e-commerce businesses needing robust bot protection.
DataDome features
| Supported DataDome provides real-time monitoring via its dashboard and detection engine. |
| Supported DataDome offers bot detection and mitigation using AI and machine learning. |
| Supported DataDome uses CAPTCHA challenges to differentiate between bots and humans. |
| Supported DataDome uses behavioral analysis to detect and block bots. |
| Supported DataDome offers robust protection against DDoS attacks, including advanced layer 7 defenses. |
| Supported DataDome uses machine learning to detect anomalies, which can indicate fraud. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
DataDome reviews
We've summarised 151 DataDome reviews (DataDome TrustPilot reviews and DataDome G2 reviews) and summarised the main points below.
- Effective bot protection and mitigation, frequently praised.
- Easy implementation and integration with various systems, including dozens of available integrations.
- Works well out-of-the-box with customizable rules and models.
- Real-time bot detection and blocking with low false positive rates.
- Responsive and helpful customer support.
- User-friendly dashboard provides good visibility into threats and traffic.
- Protects against various attacks, including web scraping, DDoS, and credential stuffing.
- Detailed traffic insights and customization options for responses (Captcha, allow/block lists).
- Constant updates and improvements to rules and detection capabilities.
- Good documentation and support for various integrations (web, app, API).
- Proactive customer success team and regular meetings for optimization.
- Effective Captcha protection, generally straightforward to implement.
- High pricing and increasing costs over time are a common concern.
- Slow dashboard performance, especially over long time ranges.
- Limited data retention (30 days) is insufficient for long-term analysis.
- Client-side integration is sometimes necessary, posing challenges for API protection.
- Mobile app usability needs improvement.
- Limited customization options for Captcha pages.
- Occasional false positives require manual review via an interface.
- Manual scraping is not always effectively prevented.
- Small lookback window for historical data.
- Some difficulty integrating with mobile platforms.
- Lack of advanced notifications and supervision features.
- Pricing model can be inflexible and based on malicious traffic, leading to ratchet effects.
- Limited self-serve reporting capabilities for historical data analysis
DataDome pricing
The commentary is based on 27 reviews from DataDome G2 reviews.
DataDome's bot protection is considered effective and valuable, but pricing is a common concern. While users acknowledge the cost, some find it high, particularly for smaller businesses, and desire more flexible pricing tiers. Despite the cost, many feel DataDome is worth the investment for its robust protection.
Users sentiment
See the DataDome pricing page.
DataDome alternatives
FingerprintMore focused on fraud detection and account takeover prevention. Has faster website traffic and employee growth. Users appreciate ease of use and implementation but dislike the high price and limited reporting.Read more
HUMAN Bot DefenderHas more momentum currently. Offers better customer support, but has a shorter data retention period. Dashboard performance and pricing are potential concerns for some users. A strong DataDome competitor for mid-size to large businesses.Read more
IT GlueBetter for IT documentation and password management. More suitable for IT professionals and MSPs.Read more
Human Defense PlatformMore focused on advertising, applications, and account security. Shorter data retention period (14 days). Slower, less reliable dashboard, but better customer support. Negative pricing sentiment.Read more
IBM Security VerifyBetter for identity and access management, especially for medium to large businesses in finance, healthcare, and IT. Grows faster than DataDome. Stronger single sign-on, multi-factor authentication, and passwordless login features. Suitable as a DataDome competitor or alternative.Read more
KasadaKasada has simpler CAPTCHA handling and is growing faster regarding website traffic, but DataDome has more momentum with employee growth and more extensive user reviews.Read more
DataDome FAQ
What is DataDome and what does DataDome do?
DataDome is a cybersecurity solution that protects websites and mobile apps from bad bots. It uses AI and machine learning to detect and block malicious bots in real time, preventing online fraud, account takeover, and data scraping, while ensuring legitimate users aren't affected.
How does DataDome integrate with other tools?
DataDome integrates with various systems through dozens of available integrations, including web servers, CDNs, and load balancers. It offers client-side and server-side integrations and supports API protection. While some users mention difficulties with mobile integrations, DataDome documentation and support cover various integration options.
What the main competitors of DataDome?
DataDome's main competitors include HUMAN Bot Defender, Fingerprint, and Stytch. These alternatives offer similar bot protection and fraud prevention capabilities, catering to businesses seeking robust online security solutions.
Is DataDome legit?
DataDome is a legitimate cybersecurity solution for bot protection. User reviews praise its effectiveness and ease of use, citing real-time detection and a user-friendly dashboard. However, potential users should be aware of the pricing model and dashboard performance.
How much does DataDome cost?
DataDome doesn't publicly disclose its pricing. Contact their sales team for a custom quote based on your specific needs and to determine if DataDome is worth the investment for your bot protection requirements.
Is DataDome customer service good?
DataDome's customer service receives high praise. Users frequently mention the responsive, helpful, and professional support team. The customer success team is also highlighted for their proactive engagement and assistance with onboarding and ongoing optimization.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.