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HUMAN Bot Defender description
HUMAN Bot Defender is a cybersecurity solution that protects your website and apps from automated attacks by bots. It works by analyzing user behavior to identify and block malicious bots in real time, preventing issues like fake accounts and skewed analytics. This helps protect your business from online fraud, safeguards your revenue, and ensures genuine user engagement. HUMAN Bot Defender is a recognized leader in bot management and is used by various industries globally.
Who is HUMAN Bot Defender best for
HUMAN Bot Defender is a cybersecurity solution ideal for medium to large businesses needing robust protection against sophisticated bot attacks. Users praise its effective bot mitigation, easy setup, and user-friendly interface. However, some find the dashboard slow and buggy, with limited data retention. It's best for companies with significant online presence, particularly in e-commerce and online advertising, looking to safeguard against fraud and ensure genuine user engagement.
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Ideal for medium to large enterprises seeking robust bot protection.
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While applicable across industries, particularly relevant for e-commerce and online advertising.
HUMAN Bot Defender features
| Supported Bot Defender uses behavioral analysis and machine learning to detect and block bots. |
| Supported Bot Defender detects and mitigates bot activity using behavioral analysis and enforcement actions. |
| Supported Bot Defender offers real-time monitoring of bot traffic and attacks. |
| Supported Bot Defender uses Human Challenge, a user-friendly CAPTCHA alternative. |
| Supported Bot Defender can block traffic from specific sources identified as malicious. |
| Supported Bot Defender uses JavaScript injection for bot detection via Fastly integration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
HUMAN Bot Defender reviews
We've summarised 122 HUMAN Bot Defender reviews (HUMAN Bot Defender G2 reviews) and summarised the main points below.
- Excellent and responsive customer support via Slack.
- Effective bot protection and mitigation, reducing fraudulent activities.
- Easy setup and integration with various infrastructures.
- User-friendly interface for managing rules and policies.
- Comprehensive dashboards and reporting tools (despite occasional slowness).
- Innovative "Human Challenge" feature, more user-friendly than traditional CAPTCHA.
- Regularly updated rule sets to catch the latest bot technologies.
- Tools for allowlisting legitimate clients and troubleshooting false positives.
- Flexible configuration and customization options.
- Dashboard can be slow, buggy, and sometimes doesn't load properly.
- Limited data retention (14 days) in the dashboard.
- Lack of real-time data in the dashboard, requiring reliance on customer support.
- Downloading access logs can be slow for larger time ranges.
- Legitimate users with VPNs can be blocked.
- Limited API functionality for automation and alerting.
- Lack of transparency and visibility into the detection engine and block reasons.
- Difficult to determine why specific traffic was blocked.
- Overly aggressive bot detection, leading to false positives.
- Mobile app's challenge UI can negatively impact user experience.
- SDK doesn't leverage native mobile APIs for seamless challenge resolution.
HUMAN Bot Defender pricing
The commentary is based on 18 reviews from HUMAN Bot Defender G2 reviews.
HUMAN Bot Defender offers robust bot protection, with many reviewers highlighting its effectiveness. Some consider it pricey, but often justify the cost due to the significant ROI from reduced fraudulent activity and improved site performance. Others mention the value for money provided.
Users sentiment
HUMAN Bot Defender alternatives
DataDomeDataDome has better customer service, ease of use, reliability, and implementation. It also boasts more user reviews and higher ratings. DataDome is growing slower than HUMAN Bot Defender. DataDome users dislike the high pricing and slow dashboard performance.Read more
Human Defense PlatformMore focused on online advertising, applications, and account security. Higher ratings on G2. Ease of use and customer service is better, but ease of implementation is worse. Pricing is viewed negatively. No data on website traffic or employee growth.Read more
KasadaKasada has simpler user interface and is growing faster, but HUMAN Bot Defender has more features and better ratings. Kasada is more focused on e-commerce and retail.Read more
Cloudflare Application Security and PerformanceMore focused on performance and CDN features. Caters to a broader range of industries and company sizes. Has more momentum based on employee growth. Lower ratings on Glassdoor. Users report inconsistent customer support and confusing pricing.Read more
HUMAN Bot Defender FAQ
What is HUMAN Bot Defender and what does HUMAN Bot Defender do?
HUMAN Bot Defender is a cybersecurity solution that protects websites and apps from bot attacks. It uses behavioral analysis and real-time monitoring to identify and block malicious bots, preventing fraud, and ensuring genuine user engagement. It offers user-friendly CAPTCHA alternatives and detailed reporting tools.
How does HUMAN Bot Defender integrate with other tools?
HUMAN Bot Defender integrates with Fastly for JavaScript injection, enabling bot detection. It also offers integrations for various infrastructures, simplifying setup and deployment. Further integration details are limited.
What the main competitors of HUMAN Bot Defender?
Top alternatives to HUMAN Bot Defender include DataDome, Cloudflare Application Security and Performance, Kasada, and Cequence Security. These competitors offer similar bot detection and mitigation capabilities, focusing on protecting websites and applications from automated threats and online fraud.
Is HUMAN Bot Defender legit?
Yes, HUMAN Bot Defender is a legitimate cybersecurity solution. It effectively protects websites and apps from bot attacks by analyzing user behavior. It's known for its excellent customer support and user-friendly interface. However, some users find the dashboard slow and the data retention limited.
How much does HUMAN Bot Defender cost?
I couldn't find pricing details for HUMAN Bot Defender. Contact HUMAN Security directly to discuss pricing and determine if Bot Defender is worth the investment for your needs.
Is HUMAN Bot Defender customer service good?
HUMAN Bot Defender's customer service receives positive feedback. Users praise the responsive and helpful support team, particularly their availability via Slack, which enables quick communication and issue resolution. However, some users mention occasional inconsistencies in support agent knowledge and occasional delays due to time zone differences.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.