Last updated on
Company health
Ratings
ConnectPOS description
ConnectPOS is a cloud-based point-of-sale (POS) system designed for retail businesses of all sizes. It offers a range of features including sales management, inventory tracking, customer relationship management, and reporting. ConnectPOS integrates with popular ecommerce platforms like Shopify, allowing businesses to manage online and in-store sales seamlessly. It supports various payment methods, offline functionality, and customizable options to suit different business needs. ConnectPOS is known for its user-friendly interface and focus on providing a smooth omnichannel experience for retailers.
What companies are using ConnectPOS?
Who is ConnectPOS best for
ConnectPOS is a user-friendly POS system ideal for small retail businesses seeking an omnichannel solution. Users praise its seamless eCommerce integrations and responsive customer support. However, some have noted slow response times and pricing concerns.
-
Best for small businesses.
-
Not suitable for specific industries.
ConnectPOS features
| Supported ConnectPOS supports real-time inventory tracking. |
| Supported ConnectPOS offers detailed reports on sales, payments, inventory, and customer behavior. |
| Supported ConnectPOS offers centralized client management, including unified customer profiles and data management. |
| Supported ConnectPOS supports offline transactions, automatically syncing when internet is restored. |
| Supported ConnectPOS offers unified management of sales, inventory, and customer data across channels. |
| Supported ConnectPOS integrates with Shopify, synchronizing data like orders, inventory, and customers. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
ConnectPOS reviews
We've summarised 55 ConnectPOS reviews (ConnectPOS TrustPilot reviews and ConnectPOS G2 reviews) and summarised the main points below.
- Seamless integration with Magento and WooCommerce for efficient inventory and order management.
- User-friendly interface, making it easy for staff to learn and use.
- Excellent and responsive customer support, often praised for helpfulness and problem-solving skills.
- Real-time stock synchronization and product updates.
- Comprehensive features catering to various business needs, like gift cards, customer credits, and multi-inventory management.
- Slow response times, especially when opening the cash drawer.
- Pricing can be expensive, particularly yearly renewals.
- Limited receipt/invoice template customization.
- Occasional syncing issues with Magento and inventory discrepancies.
- Lack of local backup for orders, posing a risk of data loss during sync failures.
ConnectPOS pricing
The commentary is based on 3 reviews from ConnectPOS G2 reviews.
ConnectPOS users generally appreciate its features and customer support. However, some find the pricing, particularly yearly renewals, could be more competitive, especially for smaller businesses and those in Latin America. While not explicitly stated, the pricing structure likely involves subscription-based tiers.
Users sentiment
See the ConnectPOS pricing page.
ConnectPOS alternatives
MarginEdgeBetter for restaurant businesses. Is growing faster and has more momentum. Provides real-time food and labor cost insights. Integrates with POS and accounting systems.Read more
Square Point of SaleBetter suited for businesses seeking accounting integrations with Xero and Quickbooks. Wider industry applicability. Has more momentum in website traffic growth.Read more
RetailEdgeBetter fit for customers prioritizing on-premise deployment. More suitable for businesses focused on in-person sales, with limited e-commerce integrations. Caters to a wider range of industries including Healthcare, Consumer Goods, and Manufacturing.Read more
Heartland RestaurantBetter fit for restaurants and hospitality businesses. Has broader industry applicability, including education, IT, and professional services. Growing faster in terms of web traffic.Read more
Linga rOSBetter suited for restaurants and hospitality businesses. Offers more extensive features as an all-in-one solution, potentially reducing the need for third-party integrations. Has stronger website traffic growth momentum. Lower rated on G2.Read more
ConnectPOS FAQ
What is ConnectPOS and what does ConnectPOS do?
ConnectPOS is a cloud-based POS system for retailers seeking an omnichannel solution. It offers features like sales and inventory management, CRM, and reporting, integrating with platforms like Shopify for seamless online and in-store sales. It's known for its user-friendly interface but some users find the pricing high.
How does ConnectPOS integrate with other tools?
ConnectPOS integrates with popular eCommerce platforms like Shopify, enabling seamless online and in-store sales management. It also supports various payment methods and offers offline functionality, enhancing its versatility for different retail needs.
What the main competitors of ConnectPOS?
Alternatives to ConnectPOS include Hike POS, Square Point of Sale, and RetailEdge. These POS systems offer similar features like inventory management, sales tracking, and customer relationship management, catering to diverse retail business needs.
Is ConnectPOS legit?
Yes, ConnectPOS is a legitimate cloud-based POS system. G2 and TrustPilot reviews show users appreciate its user-friendly interface and omnichannel capabilities. However, potential users should be aware of reported slow response times and pricing concerns.
How much does ConnectPOS cost?
ConnectPOS pricing is not publicly available. Contact ConnectPOS directly for product pricing details and to determine if the product is worth it for your business needs.
Is ConnectPOS customer service good?
ConnectPOS customer service receives positive feedback, with users highlighting the helpfulness and efficiency of the support team. Customers praise the team's responsiveness, knowledge, and patience in resolving issues and providing guidance. Support agents are described as approachable and dedicated to providing excellent service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.