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RetailEdge description
RetailEdge is a point-of-sale (POS) software designed for retail businesses. It provides tools to manage inventory, track sales orders, and process transactions. Features include barcode scanning, customer history tracking, credit card processing, price management, and gift card functionality. Real-time data synchronization ensures accurate reporting and analysis.
Who is RetailEdge best for
RetailEdge is a user-friendly POS solution praised for its excellent customer support and comprehensive reporting features. Retailers appreciate its flexible system and affordable pricing but note occasional compatibility issues with updates and limited e-commerce integrations. Best for small to medium businesses seeking an on-premise solution with robust inventory management.
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Best fit for small to medium retail businesses.
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Ideal for retail businesses seeking comprehensive inventory management and reporting.
RetailEdge reviews
We've summarised 178 RetailEdge reviews (RetailEdge Software Advice reviews, RetailEdge Capterra reviews and RetailEdge G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, praised for their helpfulness and knowledge.
- User-friendly interface for sales and inventory management. Easy to train new employees.
- Comprehensive reporting features, providing valuable business insights. Ability to create custom reports.
- Affordable pricing with a one-time purchase option and optional updates.
- Flexible system adaptable to different business needs and multi-location support.
- Difficult to build custom reports. Pre-built reports lack flexibility and customization.
- Issues with printing labels, including font size limitations and multi-vendor assignment.
- Security features, while present, can be cumbersome and interfere with workflow.
- Software updates and Windows updates sometimes cause compatibility issues and require tech support.
- Limited e-commerce integration options. Does not sync with all online store platforms.
RetailEdge alternatives
MarginEdgeBetter for restaurant businesses. A strong RetailEdge alternative for users focused on invoice processing and menu analysis. Has more momentum.Read more
PACT Retail ManagementBetter fit for larger enterprises. Offers cloud-based deployment and features like loyalty programs and discounts. No user reviews available.Read more
ALLPOSBetter suited for restaurants. Offers online ordering and loyalty programs. Also includes CRM and business analytics features.Read more
POS & POSBetter fit for hospitality. More affordable free version available. Easier implementation. Rated higher by users on Capterra. A strong RetailEdge competitor.Read more
FishbowlBetter for restaurant businesses. A Fishbowl alternative for retail businesses needing POS features.Read more
Moon POSBetter suited for restaurants with table management and online ordering features. Caters to a wider range of business sizes. Has growing website traffic.Read more
RetailEdge FAQ
What is RetailEdge and what does RetailEdge do?
RetailEdge is a point-of-sale (POS) software for retail businesses. It offers tools for inventory management, sales tracking, transaction processing, and customer history tracking. RetailEdge features include barcode scanning, credit card processing, and gift card functionality, providing real-time data synchronization for accurate reporting.
How does RetailEdge integrate with other tools?
RetailEdge offers limited e-commerce integrations, which is a drawback for businesses relying on online sales. While it doesn't integrate with all online platforms, it does provide core POS functionalities and robust inventory management tools.
What the main competitors of RetailEdge?
Alternatives to RetailEdge include PACT Retail Management, ALLPOS, Square Point of Sale, and POS & POS. These POS systems offer similar features such as inventory management, sales tracking, and customer relationship management. If your business is restaurant-focused, consider MarginEdge or Supy.
Is RetailEdge legit?
RetailEdge is a legitimate POS software with generally positive reviews on platforms like G2 and Capterra. Users praise its customer support and ease of use. While some users mention difficulties with custom reports and label printing, RetailEdge is considered a safe and reliable option for retail businesses.
How much does RetailEdge cost?
I cannot find pricing information for RetailEdge. Contact the vendor directly to determine whether RetailEdge is worth the investment for your retail business.
Is RetailEdge customer service good?
RetailEdge receives overwhelmingly positive feedback for its customer service. Users describe the support staff as friendly, knowledgeable, patient, and quick to resolve issues. While some mention occasional difficulties reaching support, the overall sentiment highlights RetailEdge's commitment to customer satisfaction.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.