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Commerce AI description
Commerce AI helps businesses of all sizes make sense of customer feedback like online reviews, chats, and surveys. Their software analyzes this data to reveal what customers like or dislike, what they want to buy, and how they talk about products. This helps companies improve their products, marketing, and customer service. Commerce AI stands out with its ability to analyze data from many sources and adapt to different industries.
Who is Commerce AI best for
Commerce AI analyzes customer feedback from various sources to reveal insights about customer preferences, needs, and sentiment. This helps businesses improve products, marketing, and customer service. Commerce AI offers flexible pricing options including a free trial and custom plans.
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Best fit for medium-sized businesses.
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Suitable for various industries.
Commerce AI features
| Supported Commerce AI analyzes customer feedback data to reveal likes, dislikes, and desires, providing insights into customer behavior and motivations. |
| Supported The platform surfaces product and category data by consumer profile, geography, and language, helping businesses identify new market opportunities. |
| Supported Commerce AI's digital Voice Survey application allows businesses to create and deploy engaging voice-based customer surveys, improving response rates and gathering deeper insights. |
| Supported Commerce AI enables businesses to identify profitable and unprofitable customer segments and tailor marketing strategies accordingly. |
| Supported The platform leverages advanced analytics to analyze customer segments and uncover actionable insights, informing targeted advertising and decision-making. |
| Supported Commerce AI helps businesses surface areas where consumer demand outpaces market supply, uncovering new market opportunities and unmet customer needs. |
| Supported The platform provides real-time visibility into product performance, tracking market trends, consumer sentiment, and purchase behavior, enabling businesses to anticipate market changes and optimize strategies. |
Commerce AI pricing
The commentary is based on 1 reviews from Commerce AI G2 reviews.
Commerce AI offers a good range of features for its cost, making it a valuable tool for beginners. While specific pricing details are unavailable, reviews suggest it provides ample functionality depending on the price point, striking a balance between cost and capabilities.
See the Commerce AI pricing page.
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Commerce AI has a free plan.
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Commerce AI has a free trial.
Free
All Platform Features Sample Data Highest AI Accuracy
Genius
All Platform Features Pay-As-You-Go Data Highest AI Accuracy Security Compliance Live Support Data Governance
Ultra
All Platform Features Unlimited Data Highest AI Accuracy Security Compliance Live Support Data Governance API Access Professional Services Security Audit Custom Integrations
Commerce AI alternatives
SAS ViyaBetter fit for enterprise companies. More comprehensive data analysis tools. Steeper learning curve and higher cost. SAS Viya is growing faster than Commerce AI.Read more
IdiomaticBetter for enterprise companies. Has higher ratings based on more reviews. Growing faster.Read more
IBM Watson StudioBetter fit for enterprise companies and the software and IT industries. It has significantly more momentum and positive user reviews, but is more expensive. Common complaints include a complex UI and high cost.Read more
Hello CustomerMore focused on customer experience improvements. Caters to mid-size and larger businesses, particularly in retail, finance, and utilities. Has more momentum.Read more
MuleSoft Anypoint PlatformBetter for enterprise companies with complex integration needs. More suitable for software and telecommunications industries. Has broader API management features. Is growing faster and has more momentum. Users love the ease of use and API-led connectivity but dislike the high cost and steep learning curve. A MuleSoft Anypoint Platform competitor and alternative.Read more
klampBetter for software companies needing to embed integrations. Geared towards sales and product teams seeking no-code integration solutions. Has faster website traffic and employee growth. Users love its ease of use, fast connector delivery, and excellent customer support. However, users dislike its limited pre-built workflow templates and connector library. More positively reviewed and offers transparent pricing.Read more
Commerce AI FAQ
What is Commerce AI and what does Commerce AI do?
Commerce AI analyzes customer feedback from various sources like reviews and chats to reveal customer preferences and sentiment. This helps businesses improve products, marketing, and customer service. It's adaptable across industries and offers a free trial with custom-priced Genius and Ultra plans.
How does Commerce AI integrate with other tools?
There is no information available about specific integrations for Commerce AI. However, the product description mentions its adaptability across various industries, suggesting potential compatibility with industry-specific tools. Contact Commerce AI directly for details regarding product integrations.
What the main competitors of Commerce AI?
Top alternatives to Commerce AI include Idiomatic, SAS Viya, and IBM Watson Studio. These competitors offer similar functionalities, such as analyzing customer feedback and generating data-driven insights. Hello Customer is another option focused on enhancing customer experience.
Is Commerce AI legit?
Yes, Commerce AI appears to be a legitimate software. It analyzes customer feedback data to reveal insights about customer preferences and sentiment. With a 4/5 rating on G2, it's worth considering for businesses seeking to improve their products and customer service based on data-driven insights.
How much does Commerce AI cost?
Commerce AI offers a free plan. Paid plans, Genius and Ultra, have custom pricing based on your needs and data usage. Contact Commerce AI for a quote. A free trial is also available to explore the product's features and AI accuracy.
Is Commerce AI customer service good?
There is no information available about Commerce AI's customer service. However, they offer a 7-day free trial, allowing potential users to explore the platform and potentially interact with their team.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.