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CisionOne description
CisionOne is a comprehensive public relations software platform designed for PR and communications teams. It offers a suite of tools for media monitoring, influencer identification, media relations management, and PR analytics. The platform leverages AI to provide real-time media insights and streamline workflows, enabling data-driven PR strategies. CisionOne aims to help users understand brand reputation, connect with journalists and influencers, manage campaigns, and measure the impact of their PR efforts.
Who is CisionOne best for
CisionOne is a comprehensive PR platform ideal for communications teams seeking data-driven strategies. Users praise its media database and real-time insights but note the search functionality and cost as potential drawbacks. Best for teams prioritizing media relations, monitoring, and analytics.
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Best fit for small, medium, and enterprise businesses.
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Ideal for Marketing & Advertising, suitable for various industries including Healthcare, Finance, E-commerce, Retail, and more.
CisionOne features
| Supported CisionOne allows searching and filtering influencers based on criteria like audience and topics. |
| Supported CisionOne offers robust reporting and analytics tools, including custom reports and dashboards. |
| Supported CisionOne supports social listening, enabling targeted outreach and engagement. |
| Supported CisionOne monitors campaign performance in real-time with analytics and dashboards. |
| Supported CisionOne provides real-time monitoring and tracking across various media channels. |
| Supported CisionOne supports reputation management by monitoring reviews and tracking brand mentions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
CisionOne reviews
We've summarised 1139 CisionOne reviews (CisionOne TrustPilot reviews and CisionOne G2 reviews) and summarised the main points below.
- Comprehensive media database, including national, trade, and international outlets
- User-friendly interface for media monitoring and list building
- Real-time media insights and PR analytics
- Helpful customer support
- Effective press release distribution and outreach tools
- Difficult to use search function effectively
- Media database missing some contacts and outlets, especially podcasts and social media influencers
- Information can be outdated, requiring manual verification
- High cost, especially for small businesses and freelancers
- Limited customization for reporting
CisionOne pricing
The commentary is based on 38 reviews from CisionOne G2 reviews.
CisionOne is considered a valuable PR and media monitoring tool, but its high cost is a recurring concern. Many reviewers mention the price as a significant drawback, especially for smaller businesses or freelancers. While some find the cost justified by the features, others suggest exploring more affordable alternatives.
Users sentiment
See the CisionOne pricing page.
CisionOne alternatives
MeltwaterBetter suited for enterprise brands seeking historical media data. A strong CisionOne competitor and alternative for social listening and influencer marketing. Higher ratings on Glassdoor.Read more
ProwlyBetter suited for e-commerce, media, software, marketing, professional services, and automotive industries. Has stronger momentum based on website traffic and employee growth on LinkedIn. A CisionOne competitor and alternative with a smaller, potentially more focused media database.Read more
AfluencerBetter for influencer marketing on Instagram, TikTok, and YouTube. Free to use with premium options for enhanced features. Focuses on connecting businesses with social media influencers for user-generated content marketing.Read more
Google AdsBetter for advertising and reaching a wider audience through paid campaigns. More focused on paid search, display, and video advertising. A CisionOne alternative best for lead generation and driving sales.Read more
Brandwatch Consumer IntelligenceMore focused on social listening and consumer insights. A CisionOne competitor, better for medium to large businesses focused on marketing and consumer goods.Read more
PresspageBetter for managing online newsrooms and PR content creation. Has significantly more momentum based on employee growth and website traffic. Higher ratings based on user reviews. More focused on dedicated newsroom management than broader PR and communications.Read more
CisionOne FAQ
What is CisionOne and what does CisionOne do?
CisionOne is a PR software platform with tools for media monitoring, influencer identification, and PR analytics. It uses AI to deliver media insights, allowing PR teams to manage campaigns, understand brand reputation, and measure PR impact. It's ideal for communications teams who need data-driven PR strategies.
How does CisionOne integrate with other tools?
CisionOne integrates with other tools through its API and existing integrations. It connects with marketing automation platforms, CRM systems, and social media management tools, enabling streamlined workflows and data sharing. This allows for a more comprehensive view of PR and communications efforts within a broader marketing ecosystem.
What the main competitors of CisionOne?
Top alternatives to CisionOne include Meltwater, Prowly, and Brandwatch. Meltwater offers similar media intelligence capabilities, while Prowly focuses on media relations management. Brandwatch specializes in social listening and consumer intelligence. HubSpot and Sprinklr are also strong competitors, offering broader marketing and customer experience management features.
Is CisionOne legit?
Yes, CisionOne is a legitimate PR software platform used by many businesses. However, user reviews on G2, TrustPilot, and Glassdoor are mixed. Some praise its comprehensive media database and real-time insights, while others mention difficulty with the search function and high cost. Consider exploring alternatives like Meltwater or Prowly if these concerns are critical for you.
How much does CisionOne cost?
CisionOne pricing is not publicly available. Contact Cision for a customized quote based on your specific needs and the desired product features.
Is CisionOne customer service good?
CisionOne's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly during onboarding and software updates. However, some mention challenges with account manager turnover and occasional delays in response times.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.