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Circle description
Circle is a comprehensive platform designed for businesses and creators to build and manage online communities. It consolidates various tools and features into one place, allowing you to host discussions, events, courses, and memberships under your brand. Circle enables you to engage your audience, monetize your community through subscriptions and payments, and scale your efforts with automation and integrations. It's suitable for customer communities, course creators, membership businesses, and more. Circle stands out with its ease of use, customizable branding, and all-in-one approach to community management.
Who is Circle best for
Circle is ideal for businesses and creators aiming to cultivate thriving online communities, especially for education, coaching, memberships, and customer engagement. We find that its robust features are particularly beneficial for those seeking an all-in-one platform. Based on the reviews, users appreciate the modern interface and excellent customer support.
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Great for medium-sized businesses (101-1,000 employees) looking to foster community and engagement.
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Well-suited for education, software/IT, and professional services seeking community platform.
Circle features
Supported Organized Discussions: Organized discussions allow users to create structured conversations within the community. |
Supported Rich Posts: Rich posts enable users to share engaging content with various formatting options. |
Supported Content Co-Pilot: Content co-pilot helps users create and manage content more effectively. |
Supported Immersive Courses: Immersive courses provide users with a structured learning experience. |
Supported Private Spaces: Private spaces allow for focused discussions within smaller groups. |
Supported Video Transcriptions: Automatic video transcriptions make video content more accessible and searchable. |
Supported Member Directory: Member directory allows users to easily find and connect with other members. |
Supported Customized Branding: Customized branding lets users tailor the platform's appearance to match their brand. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Circle reviews
We've summarised 63 Circle reviews (Circle TrustPilot reviews and Circle G2 reviews) and summarised the main points below.
- Clean, modern, and user-friendly interface praised by many.
- Excellent customer support and helpful resources are a major plus.
- Robust all-in-one platform consolidating community features and courses.
- Highly customizable for branding and tailoring the user experience.
- Active development and responsiveness to user feedback are appreciated.
- High transaction fees are a recurring concern.
- Inability to create multiple communities limits scalability for some users.
- Limited flexibility with automation, especially for complex workflows.
- Limited native integrations require workarounds with third-party tools.
- Mobile app experience, particularly for admins, needs improvement.
Circle pricing
The commentary is based on 17 reviews from Circle G2 reviews.
We find that users consider Circle's pricing generally fair for its features, especially for larger communities. However, some find it expensive for smaller communities or startups, particularly given transaction fees and add-on costs for certain features. The value of the robust platform and its potential for monetization are frequently highlighted.
Users sentiment
See the Circle pricing page.
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Circle has a free trial.
Includes rich member profiles, searchable member directory, discussions, events, paid memberships, weekly community digest, gamification, custom domain, courses, live streams, unlimited members, custom branding, reporting & analytics, custom code snippets, conversion tracking, and migration services for payments.
Includes all features in the Professional plan, plus: workflows, custom profile fields, headless member API, admin API, branded email notifications, content co-pilot, automated transcriptions, activity scores, and migration services for courses.
Includes all features in the Business plan, plus unlimited workflows, custom single sign-on (SSO), priority support, advanced analytics, lower transaction fees, sandbox community, up to 10 admins & 100 moderators, concierge onboarding, quarterly business reviews, and a dedicated customer success manager.
Includes all features in the Enterprise plan, plus your own iOS and Android apps, prioritized migration services, a dedicated launch team, access to Circle's design studio, branded push notifications, the ability to offer in-app purchases, and higher limits across the board.
Circle alternatives
Circle FAQ
Circle is an all-in-one platform for building and managing online communities. We find it particularly useful for hosting discussions, courses, memberships, and events, all under your own branding. It's designed to help creators and businesses engage audiences and monetize their content through subscriptions and other payment options.
What is Circle and what does Circle do?
Circle is an all-in-one platform for building and managing online communities. We find it particularly useful for hosting discussions, courses, memberships, and events, all under your own branding. It's designed to help creators and businesses engage audiences and monetize their content through subscriptions and other payment options.
Circle integrates with Zapier, allowing connections to various third-party tools. However, native integrations are limited, sometimes requiring workarounds for more complex workflows. We've found this can be a drawback for users needing extensive integrations.
How does Circle integrate with other tools?
Circle integrates with Zapier, allowing connections to various third-party tools. However, native integrations are limited, sometimes requiring workarounds for more complex workflows. We've found this can be a drawback for users needing extensive integrations.
We find Mighty Networks, Bettermode, Kajabi, Facebook Groups, Common Room, and Heartbeat to be the main competitors for Circle. These platforms offer similar community-building features, though each has its own strengths and weaknesses.
What the main competitors of Circle?
We find Mighty Networks, Bettermode, Kajabi, Facebook Groups, Common Room, and Heartbeat to be the main competitors for Circle. These platforms offer similar community-building features, though each has its own strengths and weaknesses.
Yes, Circle is a legitimate platform. We find it's generally well-regarded for its features and ease of use, and it boasts a 4.9/5 rating on G2. However, some users have raised concerns about pricing and transaction fees.
Is Circle legit?
Yes, Circle is a legitimate platform. We find it's generally well-regarded for its features and ease of use, and it boasts a 4.9/5 rating on G2. However, some users have raised concerns about pricing and transaction fees.
Circle's Professional plan is $89/month, the Business plan is $199/month, and the Enterprise plan is $360/month (billed annually). The Plus Branded App plan has custom pricing. They also offer add-ons like the Marketing Hub for $99/month. A 14-day free trial is available.
How much does Circle cost?
Circle's Professional plan is $89/month, the Business plan is $199/month, and the Enterprise plan is $360/month (billed annually). The Plus Branded App plan has custom pricing. They also offer add-ons like the Marketing Hub for $99/month. A 14-day free trial is available.
We find that Circle's customer service is generally viewed positively. Users frequently praise the responsiveness and helpfulness of the support team, highlighting their willingness to resolve issues and provide guidance. The readily available resources and coaching opportunities also contribute to a positive customer service experience.
Is Circle customer service good?
We find that Circle's customer service is generally viewed positively. Users frequently praise the responsiveness and helpfulness of the support team, highlighting their willingness to resolve issues and provide guidance. The readily available resources and coaching opportunities also contribute to a positive customer service experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.