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Circle

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Company health

Employee growth
21% increase in the last year
Web traffic
18% increase in the last quarter

Ratings

G2
4.9/5
(61)

Circle description

Circle is a comprehensive platform designed for businesses and creators to build and manage online communities. It consolidates various tools and features into one place, allowing you to host discussions, events, courses, and memberships under your brand. Circle enables you to engage your audience, monetize your community through subscriptions and payments, and scale your efforts with automation and integrations. It's suitable for customer communities, course creators, membership businesses, and more. Circle stands out with its ease of use, customizable branding, and all-in-one approach to community management.


Who is Circle best for

Circle is ideal for businesses and creators aiming to cultivate thriving online communities, especially for education, coaching, memberships, and customer engagement. We find that its robust features are particularly beneficial for those seeking an all-in-one platform. Based on the reviews, users appreciate the modern interface and excellent customer support.

  • Great for medium-sized businesses (101-1,000 employees) looking to foster community and engagement.

  • Well-suited for education, software/IT, and professional services seeking community platform.


Circle features

Supported

Organized Discussions: Organized discussions allow users to create structured conversations within the community.

Supported

Rich Posts: Rich posts enable users to share engaging content with various formatting options.

Supported

Content Co-Pilot: Content co-pilot helps users create and manage content more effectively.

Supported

Immersive Courses: Immersive courses provide users with a structured learning experience.

Supported

Private Spaces: Private spaces allow for focused discussions within smaller groups.

Supported

Video Transcriptions: Automatic video transcriptions make video content more accessible and searchable.

Supported

Member Directory: Member directory allows users to easily find and connect with other members.

Supported

Customized Branding: Customized branding lets users tailor the platform's appearance to match their brand.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.2

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+0.73

Ease of Implementation

Rather positive
+0.62

Scalability

Rather positive
+0.5

Circle reviews

We've summarised 63 Circle reviews (Circle TrustPilot reviews and Circle G2 reviews) and summarised the main points below.

Pros of Circle
  • Clean, modern, and user-friendly interface praised by many.
  • Excellent customer support and helpful resources are a major plus.
  • Robust all-in-one platform consolidating community features and courses.
  • Highly customizable for branding and tailoring the user experience.
  • Active development and responsiveness to user feedback are appreciated.
Cons of Circle
  • High transaction fees are a recurring concern.
  • Inability to create multiple communities limits scalability for some users.
  • Limited flexibility with automation, especially for complex workflows.
  • Limited native integrations require workarounds with third-party tools.
  • Mobile app experience, particularly for admins, needs improvement.

Circle pricing

The commentary is based on 17 reviews from Circle G2 reviews.

We find that users consider Circle's pricing generally fair for its features, especially for larger communities. However, some find it expensive for smaller communities or startups, particularly given transaction fees and add-on costs for certain features. The value of the robust platform and its potential for monetization are frequently highlighted.

Users sentiment

Neutral
-0.2

See the Circle pricing page.

  • Circle has a free trial.

Professional
$89/mo (billed annually)

Includes rich member profiles, searchable member directory, discussions, events, paid memberships, weekly community digest, gamification, custom domain, courses, live streams, unlimited members, custom branding, reporting & analytics, custom code snippets, conversion tracking, and migration services for payments.

Business
$199/mo (billed annually)

Includes all features in the Professional plan, plus: workflows, custom profile fields, headless member API, admin API, branded email notifications, content co-pilot, automated transcriptions, activity scores, and migration services for courses.

Enterprise
$360/mo (billed annually)

Includes all features in the Business plan, plus unlimited workflows, custom single sign-on (SSO), priority support, advanced analytics, lower transaction fees, sandbox community, up to 10 admins & 100 moderators, concierge onboarding, quarterly business reviews, and a dedicated customer success manager.

Plus Branded App
Custom

Includes all features in the Enterprise plan, plus your own iOS and Android apps, prioritized migration services, a dedicated launch team, access to Circle's design studio, branded push notifications, the ability to offer in-app purchases, and higher limits across the board.


Circle alternatives

  • Logo of Mighty Networks
    circle-2 vs Mighty Networks
    Build and monetize your own branded community platform.
    Read more
  • Logo of Uuki
    circle-2 vs Uuki
    Own your community, connect deeply, and monetize your audience.
    Read more
  • Logo of Kajabi
    Kajabi
    Create, sell, and manage online courses, memberships, and more.
    Read more
  • Logo of Bettermode
    Bettermode
    Build vibrant online communities, easily customized.
    Read more
  • Logo of Facebook Groups
    Facebook Groups
    Connect with like-minded people, share, and build community.
    Read more
  • Logo of Common Room
    Common Room
    Unify community data, understand customers, grow smarter.
    Read more

Circle FAQ

  • What is Circle and what does Circle do?

    Circle is an all-in-one platform for building and managing online communities. We find it particularly useful for hosting discussions, courses, memberships, and events, all under your own branding. It's designed to help creators and businesses engage audiences and monetize their content through subscriptions and other payment options.

  • How does Circle integrate with other tools?

    Circle integrates with Zapier, allowing connections to various third-party tools. However, native integrations are limited, sometimes requiring workarounds for more complex workflows. We've found this can be a drawback for users needing extensive integrations.

  • What the main competitors of Circle?

    We find Mighty Networks, Bettermode, Kajabi, Facebook Groups, Common Room, and Heartbeat to be the main competitors for Circle. These platforms offer similar community-building features, though each has its own strengths and weaknesses.

  • Is Circle legit?

    Yes, Circle is a legitimate platform. We find it's generally well-regarded for its features and ease of use, and it boasts a 4.9/5 rating on G2. However, some users have raised concerns about pricing and transaction fees.

  • How much does Circle cost?

    Circle's Professional plan is $89/month, the Business plan is $199/month, and the Enterprise plan is $360/month (billed annually). The Plus Branded App plan has custom pricing. They also offer add-ons like the Marketing Hub for $99/month. A 14-day free trial is available.

  • Is Circle customer service good?

    We find that Circle's customer service is generally viewed positively. Users frequently praise the responsiveness and helpfulness of the support team, highlighting their willingness to resolve issues and provide guidance. The readily available resources and coaching opportunities also contribute to a positive customer service experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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