Chartbeat is a content analytics platform designed for digital publishers. It provides real-time and historical data on how audiences engage with content across websites and mobile apps. Through dashboards, headline testing, and optimization tools, Chartbeat helps media companies understand content performance, improve engagement, and build a loyal readership.
Who is Chartbeat best for
Chartbeat is a real-time content analytics platform that empowers digital publishers to understand audience engagement. Users praise its intuitive dashboard, real-time data updates, and effective headline testing. However, some find the limited historical data and mobile app functionality to be drawbacks. Best for medium to large media companies, Chartbeat helps optimize content, boost engagement, and grow readership.
Best for medium to large businesses (100+ employees), especially media companies.
Ideal for media and entertainment, software/IT, education, and non-profit organizations.
Chartbeat features
Type in the name of the feature or in your own words tell us what you need
Supported
Chartbeat supports viewing website traffic via metrics like Concurrents and Pageviews.
Supported
Chartbeat offers content performance dashboards with engagement metrics.
Supported
Chartbeat provides real-time website analytics, traffic insights, and user behavior analysis.
Chartbeat reviews
We've summarised 69 Chartbeat reviews (Chartbeat G2 reviews) and
summarised the main points below.
Pros of Chartbeat
Real-time data and analytics dashboard provide immediate insights into content performance
Heads-up display (HUD) offers a clear overview of current traffic
Headline A/B testing helps optimize headlines for better engagement
Easy integration with websites and apps
Excellent and responsive customer support
Cons of Chartbeat
Limited historical data. Data only goes back 90 days
Headline testing limited to homepage
Occasional discrepancies between Chartbeat data and Google Analytics
Mobile app lacks the full functionality of the desktop version
Better for local SEO, particularly Google Business Profile and local citations. Easier to use with a more positive pricing sentiment. Caters to small and medium businesses, freelancers, and agencies.
Better for ecommerce businesses seeking personalized customer engagement. Focuses on automated messaging across various channels like email, SMS, and WhatsApp. Has significantly lower ratings. Is growing faster in terms of web traffic but has declining employee growth.
Chartbeat is a real-time content analytics platform for digital publishers, providing insights into audience engagement across websites and apps. It offers headline testing, dashboards, and optimization tools to improve content performance and build readership. Chartbeat helps publishers understand what content resonates with their audience and how to optimize it for better engagement.
How does Chartbeat integrate with other tools?
How does Chartbeat integrate with other tools?
Chartbeat seamlessly integrates with other platforms through its API. It connects with content management systems and analytics tools, enabling a comprehensive view of content performance. This integration streamlines workflows and enhances data analysis capabilities.
What the main competitors of Chartbeat?
What the main competitors of Chartbeat?
Chartbeat's main competitors include Parse.ly, Google Analytics, Adobe Analytics, and Similarweb. These platforms offer similar website analytics and content performance tracking capabilities for digital publishers.
Is Chartbeat legit?
Is Chartbeat legit?
Yes, Chartbeat is a legitimate content analytics platform. It's known for its real-time data, clear heads-up display, and helpful customer support. However, be aware of its limited historical data and occasional data discrepancies.
How much does Chartbeat cost?
How much does Chartbeat cost?
Chartbeat doesn't publicly disclose its pricing. Contact their sales team to obtain a customized quote based on your specific needs and website traffic.
Is Chartbeat customer service good?
Is Chartbeat customer service good?
Chartbeat's customer service is highly regarded by users, who describe it as "excellent," "responsive," and "attentive." Users appreciate the quick response times and helpful support provided by the Chartbeat team.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.