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ChannelEngine description
ChannelEngine helps brands and retailers sell their products on online marketplaces like Amazon and eBay. It connects to your existing systems to manage product listings, inventory, orders, and pricing across 950+ marketplaces. This saves you time and helps you reach more customers around the world. ChannelEngine offers different solutions depending on your business needs, whether you're a small business or a large enterprise.
Who is ChannelEngine best for
ChannelEngine is a marketplace management tool that helps brands and retailers sell on 950+ channels. Users love its user-friendly interface, wide range of integrations, and excellent customer support. However, some find the pricing management and Amazon integration challenging. Best for small to mid-sized businesses in the retail and consumer goods industries looking to expand their online reach.
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Best for small to mid-sized businesses.
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Ideal for retail and consumer goods companies.
ChannelEngine features
| Supported ChannelEngine allows connecting and managing multiple e-commerce platforms, as evidenced by sources. |
| Supported ChannelEngine supports product catalog and pricing management with features like smart mapping and dynamic repricing. |
| Supported ChannelEngine supports real-time inventory tracking and multi-warehouse management. |
| Supported ChannelEngine allows listing products on various online marketplaces. |
| Supported ChannelEngine supports order creation, tracking, and fulfillment, including integration with shipping and payment gateways via SAP OMS. |
| Supported ChannelEngine integrates with various e-commerce platforms to manage and sync product feeds. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Ease of Implementation
Scalability
ChannelEngine reviews
We've summarised 65 ChannelEngine reviews (ChannelEngine TrustPilot reviews, ChannelEngine Capterra reviews and ChannelEngine G2 reviews) and summarised the main points below.
- Wide range of marketplace integrations
- User-friendly interface and easy to navigate
- Excellent and responsive customer support
- Seamless integration with existing systems and platforms
- Efficiently handles product data, orders, and returns
- Advanced mapping options for customized product content
- Helpful knowledge base and support documentation
- Occasional slow support responses
- Finding specific errors in product feeds can be difficult
- Limited export functionality for attributes and categorizations
- Pricing management can be time-consuming due to the lack of master rules
- Requires some technical expertise to fully utilize
- Amazon integration can be challenging due to Amazon\'s API
- Limited bundle and cross-regional selling features
ChannelEngine pricing
The commentary is based on 5 reviews from ChannelEngine Capterra reviews and ChannelEngine G2 reviews.
ChannelEngine's pricing is considered high compared to competitors, especially given some users' reported underperformance. While some find it valuable for its expansive marketplace integrations, others feel the cost isn't justified, especially smaller businesses with simpler needs. Careful consideration of features and business size is crucial before committing.
Users sentiment
See the ChannelEngine pricing page.
ChannelEngine alternatives
BaseBetter fit for managing customer relationships and marketing automation for B2B. More focused on customer advocacy and gathering feedback.Read more
ChannelSaleHas fewer integrations and lower ratings. ChannelSale is growing slower than ChannelEngine. It may be a better ChannelEngine alternative for businesses seeking managed services.Read more
WebgilityBetter fit for QuickBooks users needing accounting automation. Has broader industry applicability but lower Glassdoor ratings. Growing website traffic faster.Read more
FeedonomicsBetter for established retailers advertising on marketplaces and shopping channels. Has more momentum in terms of website traffic growth.Read more
ConnectPointzBetter for smaller businesses seeking to automate sales and supply chains. Boasts highly-rated customer service and easy implementation. Focuses on EDI integrations, especially suitable for retail and ecommerce companies. A ChannelEngine competitor with positive pricing feedback.Read more
XeroBetter for accounting and financial management. Broader industry applicability. Xero is a ChannelEngine alternative best for small to medium businesses needing accounting solutions.Read more
ChannelEngine FAQ
What is ChannelEngine and what does ChannelEngine do?
ChannelEngine is a software platform that helps brands and retailers sell on 950+ online marketplaces. It automates product listings, inventory, orders, and pricing, saving businesses time and expanding their market reach. It offers solutions for both small businesses and large enterprises.
How does ChannelEngine integrate with other tools?
ChannelEngine integrates with over 950 marketplaces, including Amazon and eBay, and connects to existing systems for streamlined product listings, inventory, orders, and pricing management. It offers various e-commerce platform integrations, including connections with shipping and payment gateways via SAP OMS.
What the main competitors of ChannelEngine?
ChannelEngine's main competitors include Webgility, ChannelSale, Feedonomics, Shoppingfeed, and Etail Solutions. These platforms offer similar features such as multi-marketplace integrations, inventory management, and order fulfillment. They cater to businesses looking to streamline their online sales operations and expand their reach.
Is ChannelEngine legit?
ChannelEngine is a legitimate software solution. It's known for its wide range of marketplace integrations and user-friendly interface. However, some users have reported slow support responses and challenges with Amazon integration. Consider these points when assessing if ChannelEngine is safe and right for your business.
How much does ChannelEngine cost?
ChannelEngine's pricing is not publicly available. Contact their sales team for a customized quote based on your specific needs and to determine if the product is worth it for you.
Is ChannelEngine customer service good?
ChannelEngine's customer service receives mixed reviews. While most users praise the helpful and responsive support team and extensive knowledge base, some have experienced slow response times. Overall, customer service is considered generally good, but with room for improvement in response speed.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.