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BSG description
BSG is a communication platform designed for businesses of all sizes, particularly in finance, e-commerce, gaming, logistics, and healthcare. It enables companies to connect with their customers through various channels, including SMS, voice, and Viber. BSG emphasizes secure and reliable messaging, offering advanced analytics and features like number verification. They provide global reach with direct operator connections and promise high deliverability rates. BSG also offers customer support and an API for seamless integration with existing systems.
Who is BSG best for
BSG is a versatile communication platform ideal for businesses needing secure and reliable messaging across various channels like SMS, voice, and Viber. While praised for its cost-effectiveness and global reach, some users have noted occasional delivery issues and a complex interface. Consider BSG if your business prioritizes multi-channel communication and international reach.
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Excellent fit for businesses of all sizes.
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Ideal for finance, e-commerce, gaming, logistics, and healthcare.
BSG features
| Supported BSG enables sending and receiving text messages via its SMS API. |
| Supported BSG offers transactional SMS for OTPs, confirmations, and updates. |
| Supported BSG offers robust SMS analytics to track and analyze campaign performance. |
| Supported BSG offers advanced SMS automation features like bulk messaging, personalized templates, and dynamic routing. |
| Supported BSG supports SMS for alerts, promotions, and two-factor authentication. |
| Supported BSG supports sending and receiving text messages for marketing, alerts, and two-way conversations. |
BSG reviews
We've summarised 21 BSG reviews (BSG TrustPilot reviews, BSG Capterra reviews and BSG G2 reviews) and summarised the main points below.
- Cost-effective SMS and Viber messaging services
- Wide global reach and country coverage
- Easy API integration for seamless system integration
- Reliable message delivery for most regions
- Personalized account management and support (for some users)
- Lack of reporting and analytics tools
- Limited customer support availability
- Complex user interface
- Occasional routing failures and delivery issues, especially to certain regions
- Inconsistent refund policy and disputed charges
BSG pricing
The commentary is based on 4 reviews from BSG Capterra reviews and BSG G2 reviews.
BSG is praised for its cost-effective SMS services and competitive pricing. Users find the platform reasonably priced and appreciate the cheap SMS marketing options. While the interface may appear complex initially, the affordable cost and reliable delivery make it a valuable tool.
Users sentiment
See the BSG pricing page.
BSG alternatives
DotdigitalBetter for marketing automation and omnichannel campaigns. More suitable for retail and e-commerce. Caters to a wider range of industries. Has more momentum.Read more
MessenteOffers WhatsApp and omnichannel messaging support. A BSG competitor and alternative, it has Viber support and focuses on dependable delivery. It is growing faster than BSG.Read more
Brevo Transactional EmailMore focused on email communication. Better for transactional emails like confirmations and password resets. Lacks SMS, Viber messaging. Easier to use, with a user-friendly interface.Read more
RedtieMore suited for businesses focused on SMS with attachment sending. A BSG competitor focused on robust text messaging features. Caters to professional services. Has less momentum.Read more
PodiumBetter for local businesses needing reputation management and customer interaction tools. More focused on reviews and lead generation. Caters to various sectors, including automotive, retail, healthcare, and real estate/construction.Read more
BSG FAQ
What is BSG and what does BSG do?
BSG is a business communication platform specializing in SMS, voice, and Viber messaging. It offers global reach, high deliverability, and an API for integration. While praised for cost-effectiveness and reach, some users report issues with customer support and reporting tools. It's ideal for businesses of all sizes, particularly in finance, e-commerce, and healthcare.
How does BSG integrate with other tools?
BSG integrates with existing systems through its API. This allows for seamless incorporation of SMS, voice, and Viber messaging capabilities into various business processes. This API facilitates features like transactional messaging, marketing campaigns, and two-way communication.
What the main competitors of BSG?
Alternatives to BSG include Messente, Dotdigital, and sms77.io. These competitors offer similar features such as SMS, Viber, and WhatsApp messaging, along with API integration and robust analytics. They cater to various industries, including finance, e-commerce, and healthcare.
Is BSG legit?
BSG appears to be a legitimate business communication platform. User reviews highlight cost-effective messaging and wide global reach but note some inconsistencies with support and reporting. Consider exploring alternatives if advanced analytics are critical for your business.
How much does BSG cost?
I couldn't find pricing details for BSG. For the most current pricing information, it's best to visit the vendor's website or contact their sales team directly.
Is BSG customer service good?
BSG's customer service receives mixed reviews. While some users appreciate the personalized account management and support, others mention limited support availability. Some also report a complex user interface as a challenge.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.