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Brilliant description
Brilliant is a software solution designed for managing corporate gifting and merchandise programs. It offers a centralized platform to source, design, store, and distribute branded items. Companies can leverage Brilliant to manage employee onboarding kits, sales incentives, client appreciation gifts, and more. The software features customizable storefronts, automated workflows, and global fulfillment capabilities. It integrates with popular CRM and HR systems to streamline operations. Brilliant focuses on providing a seamless and efficient experience for managing corporate gifting at scale.
Who is Brilliant best for
Brilliant is a corporate gifting and merchandise management platform perfect for streamlining rewards and swag. Users praise its accommodating customer service and high-quality products. However, some find the pricing higher than competitors and desire more self-service store management options. Best for medium to large businesses, especially in Technology, Marketing, or E-commerce, looking to simplify corporate gifting.
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Best for medium to large businesses.
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Ideal for Technology, Marketing, and E-commerce companies.
Brilliant features
| Supported Brilliant allows creation of both internal and public swag stores. |
| Supported Brilliant supports automated reward delivery through integrations with HRIS systems and automation tools. |
| Supported Brilliant supports reward delivery with personalized messages, branding, and flexible delivery options. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Brilliant reviews
We've summarised 39 Brilliant reviews (Brilliant Capterra reviews and Brilliant G2 reviews) and summarised the main points below.
- Accommodating and flexible team, providing excellent customer service
- High-quality products and original swag ideas
- Easy-to-use platform and streamlined ordering process
- Fast response times and clear communication
- Helpful with global gifting and fulfillment
- Higher prices compared to other vendors
- Limited self-service options for store management
- Difficult to find historical data on bulk sends within the app
- International shipping can be tricky
- Confusing fees for storing merchandise in the company store
- Limited visibility into product catalog
Brilliant pricing
The commentary is based on 15 reviews from Brilliant Capterra reviews and Brilliant G2 reviews.
No pricing information available.
Users sentiment
See the Brilliant pricing page.
Brilliant alternatives
ZestBetter fit for smaller companies. Focuses on ecommerce and direct-to-consumer sales. Offers gift cards and digital experiences. A Zest alternative and competitor.Read more
PrintfectionBetter for smaller or medium-sized businesses. More focused on e-commerce and marketing. A Printfection alternative for simpler swag management.Read more
PostalBetter suited for smaller organizations. Offers a free plan. Wider variety of gifting options, including experiences. Provides tools to measure gifting campaign impact.Read more
TremendousBetter suited for incentivizing actions, rewarding employees, and facilitating research. Offers more reward options like gift cards, prepaid cards, and cash. Has positive pricing sentiment with a free option. Caters to a wider range of company sizes and industries. More transparent pricing and better value. Has significantly more momentum.Read more
GroupGreetingBetter for sending digital group greeting cards. More suitable for smaller businesses with limited gifting needs.Read more
ReachdeskBetter for sending digital gift cards. More suitable for medium-sized businesses. Geared towards sales, marketing, and customer success. Reachdesk is a popular Brilliant alternative and competitor.Read more
Brilliant FAQ
What is Brilliant and what does Brilliant do?
Brilliant is a corporate gifting and merchandise management software. It provides a central platform for sourcing, designing, storing, and distributing branded items, automating workflows and integrating with CRM and HR systems. It simplifies corporate gifting at scale, offering customizable storefronts and global fulfillment options.
How does Brilliant integrate with other tools?
Brilliant integrates with popular CRM and HR systems to streamline operations, automating reward delivery through integrations with HRIS systems and automation tools. This allows for efficient management of corporate gifting at scale.
What the main competitors of Brilliant?
Brilliant competitors include Zest, Printfection, Postal, Tremendous, and Reachdesk. These alternatives offer similar corporate gifting and merchandise management solutions, each with varying features and focuses. Some emphasize customization and branding, while others prioritize automation and global reach.
Is Brilliant legit?
Brilliant is a legitimate platform for managing corporate gifting. User reviews praise its accommodating customer service, high-quality products, and easy-to-use interface. However, some users mention higher prices and limited self-service options. Consider these factors when assessing if Brilliant is safe and right for your needs.
How much does Brilliant cost?
Brilliant offers a free basic membership and several paid premium membership options. Unfortunately, specific product pricing information is not available. Whether or not the product is worth it depends on individual learning goals and budget.
Is Brilliant customer service good?
Brilliant's customer service receives overwhelmingly positive feedback. Users praise the team's responsiveness, helpfulness, and creative problem-solving. While some minor issues with platform limitations and international shipping were reported, the overall sentiment towards their support is excellent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.