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BombBomb

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Company health

Employee growth
6% increase in the last year
Web traffic
26% decrease in the last quarter
Financing
June 2019 - $3M

Ratings

G2
4.7/5
(578)
TrustPilot
3.7/5
(1)
Glassdoor
3.4/5
(85)

BombBomb description

BombBomb helps businesses communicate more effectively with simple video messaging. Record short videos of yourself, your screen, or both, and easily share them through email. It integrates with popular platforms like Gmail and Salesforce, and provides analytics to track engagement. This can lead to stronger customer relationships, better response rates, and ultimately, increased sales and productivity.


Who is BombBomb best for

BombBomb is a video messaging platform ideal for sales, marketing, and customer service teams looking to personalize client interactions. Users praise its ease of use, integrations, and positive impact on engagement, while some note a learning curve with the email editor and higher pricing for larger contact lists.

  • Best fit for small to medium-sized businesses.

  • Ideal for Real Estate, Software, and Marketing/Advertising.


BombBomb features

Type in the name of the feature or in your own words tell us what you need
Supported

BombBomb offers video analytics with metrics like viewership and engagement.

Supported

BombBomb integrates with many services like Gmail, Outlook and Salesforce.

Supported

BombBomb stores videos in the cloud, accessible from any device.

Supported

BombBomb supports screen recording on desktop and via Chrome extension.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

BombBomb reviews

We've summarised 579 BombBomb reviews (BombBomb TrustPilot reviews and BombBomb G2 reviews) and summarised the main points below.

Pros of BombBomb
  • Easy to manage audience lists and track email statistics.
  • Simple video recording and sharing via email.
  • Integrates with popular platforms (Gmail, Salesforce).
  • Personalized video emails increase engagement and response rates.
  • Useful training resources and responsive customer support.
  • Chrome extension simplifies sending video emails.
  • Snippet feature for reusing common email content.
  • Automated video email drip campaigns.
  • Tracking features show email opens and video views.
  • Mobile app allows video creation and sending on the go.
Cons of BombBomb
  • Email editor has a learning curve and can be frustrating.
  • Some company email firewalls block BombBomb emails.
  • Email builder can be clunky when adding content blocks.
  • Some integrations can be slow.
  • Mobile app can be glitchy and log users out unexpectedly.
  • Call to action (CTA) cannot be saved and has to be re-entered.
  • Limited editing capabilities within the platform.
  • Pricing can be relatively high, especially as contact lists grow.

BombBomb pricing

The commentary is based on 3 reviews from BombBomb G2 reviews.

BombBomb's pricing is considered somewhat high, especially concerning the tiered plans and their features. While one user found its cost justified by its ROI, another felt the price didn't match the value, especially with the availability of less expensive alternatives.

Users sentiment

Strongly negative
-1

See the BombBomb pricing page.

  • BombBomb has a free trial.

Essentials

$33/mo

All you need to create impactful video messages. Includes unlimited camera and screen recording, unlimited videos, video length and storage, custom branding, video editing, and privacy.

Plus

$49/mo

Video messaging plus all-in-one marketing suite. Includes everything in Essentials, plus unlimited mass email sending, unlimited drip campaigns, customizable email templates, email template library, and 3,500 contacts included.

Enterprise

Custom

Scale video messaging company-wide. Offers tailored solutions for your team, including user management & role-based access, advanced analytics & reporting, advanced security features, SSO and SCIM/OKTA, premium integrations, and an open API dev library.


BombBomb alternatives

  • Logo of Vimeo
    Vimeo
    Better for larger organizations and a wider range of industries. Provides a more comprehensive video platform with ad-free hosting. Vimeo is growing faster and offers broader video creation and editing capabilities. However, user reviews indicate some performance issues and pricing concerns. A strong BombBomb alternative for high-quality video management.
    Read more
  • Logo of MailVideo
    MailVideo
    Better for mid-sized businesses. More focused on sales teams. A BombBomb competitor and alternative with fewer integrations.
    Read more
  • Logo of Wistia
    Wistia
    Better for marketing and lead capture. Caters to a wider range of industries. Has more momentum in terms of website traffic.
    Read more
  • Logo of Vidyard
    Vidyard
    Better for larger organizations and diverse industries. Offers more advanced features like AI avatars and script generation. Has greater market momentum but some report inconsistent analytics.
    Read more
  • Logo of Vidcast
    Vidcast
    Better for internal communication and team collaboration. More suitable for manufacturing and software companies. Offers a free plan.
    Read more
  • Logo of Fathom
    Fathom
    Better for note taking during online meetings. A strong BombBomb alternative for smaller companies and a wider range of industries including healthcare, retail, education and professional services. Has more momentum currently. Free plan available.
    Read more

BombBomb FAQ

  • What is BombBomb and what does BombBomb do?

    BombBomb is a video messaging platform that helps businesses enhance communication through personalized video emails. Users can easily record and send video messages, integrating with platforms like Gmail and Salesforce. It provides analytics to track engagement and improve response rates, ultimately boosting sales and productivity.

  • How does BombBomb integrate with other tools?

    BombBomb integrates with popular business tools like Gmail, Salesforce, and Outlook. This allows users to seamlessly incorporate video messaging into their existing workflows for sales, marketing, and customer service. It also offers a Chrome extension for simplified video email sending.

  • What the main competitors of BombBomb?

    BombBomb's main competitors include video messaging platforms like MailVideo, Vidyard, and Vidcast, as well as broader video platforms such as Vimeo and Wistia. These alternatives offer similar features for creating and sharing video content for sales, marketing, and internal communications.

  • Is BombBomb legit?

    BombBomb is a legitimate platform trusted by many users for video messaging. It integrates with popular platforms and offers analytics, boosting engagement and response rates. However, some users find the pricing high and the email editor complex.

  • How much does BombBomb cost?

    BombBomb's pricing includes the Essentials plan at $33/month, the Plus plan at $49/month for marketers, and a custom-priced Enterprise plan. A 14-day free trial is available for Essentials and Plus. Is BombBomb worth it? Consider its unlimited video recording, storage, and email marketing tools.

  • Is BombBomb customer service good?

    BombBomb's customer service is highly regarded. Users frequently praise the helpful training resources, responsive support team, and the personalized approach of receiving video responses to inquiries. While some users have experienced glitches with the mobile app, the overall sentiment towards customer service is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.