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Blackbaud Raiser's Edge NXT description
Blackbaud Raiser's Edge NXT is a cloud-based software designed to manage fundraising and supporter relationships. Tailored specifically for nonprofits, it helps you track donations, analyze donor data, and improve fundraising strategies. With tools like donor management, marketing automation, and reporting, it aims to help organizations increase donations and operate more efficiently. Blackbaud Raiser's Edge NXT is a comprehensive platform designed to streamline fundraising efforts for nonprofits of all sizes.
Who is Blackbaud Raiser's Edge NXT best for
Blackbaud Raiser's Edge NXT is a cloud-based fundraising and donor management solution for nonprofits. Users praise its comprehensive data management and accessible constituent information. However, some find the limited webview functionality and inconsistent terminology frustrating. It's best for organizations needing robust data management but prepared to navigate some usability challenges.
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Ideal for small, medium, and large nonprofits.
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Best fit for Non-profit & Government, Healthcare, and Education.
Blackbaud Raiser's Edge NXT features
| Supported Raiser's Edge NXT supports sending bulk emails and newsletters to donors. |
| Supported Raiser's Edge NXT allows personalized messages to donors via AI Acknowledgements and email marketing tools. |
| Supported Raiser's Edge NXT supports online ticket sales and registration. |
| Supported Raisers Edge NXT supports creating and managing online donation forms. |
| Supported Raiser's Edge NXT tracks donation history, including date, amount, and type. |
| Supported Raiser's Edge NXT offers robust reporting, analytics, and compliance-focused financial tools. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Blackbaud Raiser's Edge NXT reviews
We've summarised 910 Blackbaud Raiser's Edge NXT reviews (Blackbaud Raiser's Edge NXT GetApp reviews, Blackbaud Raiser's Edge NXT Software Advice reviews, Blackbaud Raiser's Edge NXT Capterra reviews and Blackbaud Raiser's Edge NXT G2 reviews) and summarised the main points below.
- User-friendly interface in webview, particularly for frontline fundraisers.
- Easy access to constituent data and giving history.
- Mobile accessibility of webview allows for on-the-go updates.
- Comprehensive data management capabilities, especially in database view.
- Limited functionality, especially in webview, requiring frequent use of database view.
- Inconsistent terminology between webview and database view causes confusion.
- Slow development and implementation of new features and updates.
- Inadequate reporting capabilities in webview, especially for lists.
Blackbaud Raiser's Edge NXT pricing
The commentary is based on 59 reviews from Blackbaud Raiser's Edge NXT Capterra reviews, Blackbaud Raiser's Edge NXT G2 reviews and Blackbaud Raiser's Edge NXT Software Advice reviews.
Raiser's Edge NXT pricing is a common concern. Reviews mention high costs, expensive add-ons, and substantial price increases upon renewal. While some find the price worthwhile for larger organizations, smaller nonprofits often find it cost-prohibitive. Contract negotiations require careful attention.
Users sentiment
Blackbaud Raiser's Edge NXT alternatives
VirtuousBetter for personalized messaging and automated receipts. Not suitable for Healthcare, Education, Media & Entertainment, Software, IT & Telecommunications or Marketing & Advertising. Negative pricing sentiment.Read more
DonorPerfectBetter fit for organizations focused on donor retention reporting and personalized messaging. A strong Raiser's Edge NXT competitor for its user-friendly interface and robust reporting. However, online forms and QuickBooks integration have some drawbacks.Read more
DonorDockBetter fit for small to midsize nonprofits. Simpler platform with transparent pricing and no platform fees. Strong customer support.Read more
QuickBooks OnlineBetter for for-profit businesses needing accounting software. Less suited for non-profit fundraising and donor management. Not designed for fundraising campaigns or moves management. QuickBooks Online is a Raiser's Edge NXT competitor and an alternative.Read more
KeelaBetter suited for smaller organizations. A Blackbaud Raiser's Edge NXT competitor, it has a simpler feature set. Not ideal for Education, Media & Entertainment, Hospitality & Tourism or Energy & Utilities. Shows slower momentum.Read more
ChMeetingsBetter fit for churches. More affordable, especially for smaller organizations, with a free version available. Users praise ChMeeting's ease of use and customer support. Offers event check-in, volunteer scheduling, and service planning.Read more
Blackbaud Raiser's Edge NXT FAQ
What is Blackbaud Raiser's Edge NXT and what does Blackbaud Raiser's Edge NXT do?
Blackbaud Raiser's Edge NXT is cloud-based fundraising and donor management software for nonprofits. It offers tools for tracking donations, analyzing donor data, marketing automation, and reporting to improve fundraising strategies and operational efficiency. It helps nonprofits of all sizes increase donations.
How does Blackbaud Raiser's Edge NXT integrate with other tools?
Blackbaud Raiser's Edge NXT integrates with other tools to enhance its functionality. It supports integrations with several platforms, though specific integrations are not detailed within the provided data. For a comprehensive list, it's recommended to consult Blackbaud's resources.
What the main competitors of Blackbaud Raiser's Edge NXT?
Top alternatives to Blackbaud Raiser's Edge NXT include DonorPerfect, Virtuous, and Keela. These platforms offer similar features for donor management, fundraising, and reporting, often with a greater focus on ease of use and affordability.
Is Blackbaud Raiser's Edge NXT legit?
Yes, Blackbaud Raiser's Edge NXT is a legitimate cloud-based fundraising and donor management software. It's a safe and popular choice specifically designed for nonprofits to track donations, analyze data, and improve fundraising strategies.
How much does Blackbaud Raiser's Edge NXT cost?
I cannot find pricing information for Blackbaud Raiser's Edge NXT. Contact Blackbaud directly for product pricing details and to determine if Raiser's Edge NXT is worth the investment for your organization.
Is Blackbaud Raiser's Edge NXT customer service good?
Raiser's Edge NXT users report positive experiences with customer service, particularly accessibility through chat and responsiveness to questions. However, some find support inconsistent and unhelpful for complex issues, with a preference for community forums.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.