Logo of Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

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Company health

Employee growth
1% decrease in the last year
Web traffic
12% increase in the last quarter

Ratings

G2
3.9/5
(519)
Capterra
4.2/5
(401)

Blackbaud Raiser's Edge NXT description

Blackbaud Raiser's Edge NXT is a cloud-based software designed to manage fundraising and supporter relationships. Tailored specifically for nonprofits, it helps you track donations, analyze donor data, and improve fundraising strategies. With tools like donor management, marketing automation, and reporting, it aims to help organizations increase donations and operate more efficiently. Blackbaud Raiser's Edge NXT is a comprehensive platform designed to streamline fundraising efforts for nonprofits of all sizes.


Who is Blackbaud Raiser's Edge NXT best for

Blackbaud Raiser's Edge NXT is a cloud-based solution designed for nonprofits seeking to streamline fundraising and donor relationship management. We find it's a fit for organizations of all sizes. Users appreciate its mobile accessibility and comprehensive data management, especially for donor insights, but note that the web view can be limited.

  • Perfect for orgs of any size. The sweet spot is small to large nonprofits looking to optimize fundraising & donor relations.

  • A strong choice for education and government nonprofits aiming to boost fundraising, track donations, and manage donor data effectively.


Blackbaud Raiser's Edge NXT features

Supported

End-to-End Gift Management: Blackbaud Raiser's Edge NXT offers end-to-end gift management, from gift entry to online donation forms.

Supported

AI-Driven Ask Amounts: This software uses AI to suggest ask amounts, helping to maximize donor giving.

Supported

Optimized Donation Forms: The donation forms are optimized to increase conversion rates, leading to more successful fundraising campaigns.

Supported

Prospect Insights: Prospect Insights are used to identify prospects with high giving capacity.

Supported

Custom Analytics: Custom analytics are tailored to the organization’s unique targeting needs, providing insights specific to their goals.

Supported

Major Giving Work Center: The Major Giving Work Center facilitates moves management, helping to effectively steward prospects through the giving process.

Supported

Annual Fund Tools: Annual fund workflows, outreach tools, and dashboards are available to help organizations grow their annual giving efforts.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.75

Customer Service

Neutral
+0.18

Ease of Use

Strongly positive
+0.73

Reliability and Performance

Neutral
-0.08

Ease of Implementation

Rather negative
-0.33

Scalability

Strongly positive
+0.75

Blackbaud Raiser's Edge NXT reviews

We've summarised 920 Blackbaud Raiser's Edge NXT reviews (Blackbaud Raiser's Edge NXT GetApp reviews, Blackbaud Raiser's Edge NXT Software Advice reviews, Blackbaud Raiser's Edge NXT Capterra reviews and Blackbaud Raiser's Edge NXT G2 reviews) and summarised the main points below.

Pros of Blackbaud Raiser's Edge NXT
  • User-friendly interface in webview, particularly for frontline fundraisers.
  • Easy access to constituent data and giving history.
  • Mobile accessibility of webview allows for on-the-go updates.
  • Comprehensive data management capabilities, especially in database view.
Cons of Blackbaud Raiser's Edge NXT
  • Limited functionality, especially in webview, requiring frequent use of database view.
  • Inconsistent terminology between webview and database view causes confusion.
  • Slow development and implementation of new features and updates.
  • Inadequate reporting capabilities in webview, especially for lists.

Blackbaud Raiser's Edge NXT pricing

The commentary is based on 62 reviews from Blackbaud Raiser's Edge NXT Capterra reviews, Blackbaud Raiser's Edge NXT G2 reviews and Blackbaud Raiser's Edge NXT Software Advice reviews.

We find that Raiser's Edge NXT pricing is a common concern. While users acknowledge its robust features, many find the cost, add-on fees, and annual price increases high, especially for smaller organizations. Some feel locked into expensive contracts.

Users sentiment

Strongly negative
-0.75

See the Blackbaud Raiser's Edge NXT pricing page.


Blackbaud Raiser's Edge NXT alternatives

  • Logo of Neon CRM
    Neon CRM
    Streamlines donor and member management for nonprofits.
    Read more
  • Logo of Salesforce Nonprofit Cloud
    blackbaud-raisers-edge-nxt vs Salesforce Nonprofit Cloud
    Empowers nonprofits to manage donors, programs, and impact.
    Read more
  • Logo of Virtuous
    Virtuous
    Donor management made simple, boosting nonprofit growth.
    Read more
  • Logo of Fundraise Up
    Fundraise Up
    AI-powered fundraising platform boosting online donations for nonprofits.
    Read more
  • Logo of BetterUnite
    BetterUnite
    Streamlines nonprofit fundraising, events, and donor management.
    Read more
  • Logo of Bloomerang
    Bloomerang
    Manages nonprofit donors, fundraising, volunteers, aiming for better retention.
    Read more

Blackbaud Raiser's Edge NXT FAQ

  • What is Blackbaud Raiser's Edge NXT and what does Blackbaud Raiser's Edge NXT do?

    Blackbaud Raiser's Edge NXT is a cloud-based platform designed to help nonprofits manage fundraising and donor relationships. It offers tools for tracking donations, analyzing data, and automating marketing, all aimed at improving fundraising strategies and operational efficiency. We find that it's particularly helpful for managing major gifts, annual funds, and overall donor engagement.

  • How does Blackbaud Raiser's Edge NXT integrate with other tools?

    Blackbaud Raiser's Edge NXT integrates with several other Blackbaud products and some third-party apps. However, the specific integrations available aren't readily transparent and require further investigation based on your organization's needs.

  • What the main competitors of Blackbaud Raiser's Edge NXT?

    We find that Blackbaud Raiser's Edge NXT's main competitors include Neon CRM, Salesforce Nonprofit Cloud, Virtuous, Fundraise Up, BetterUnite, and Bloomerang. These alternatives offer similar fundraising and donor management features for nonprofits.

  • Is Blackbaud Raiser's Edge NXT legit?

    Blackbaud Raiser's Edge NXT is a legitimate platform. However, user reviews on G2 and Capterra reveal mixed sentiments regarding its functionality, customer service, and pricing transparency. We advise potential users to carefully evaluate these aspects.

  • How much does Blackbaud Raiser's Edge NXT cost?

    Blackbaud Raiser's Edge NXT does not publicly share pricing details. You'll need to contact them for a customized quote based on your organization's needs.

  • Is Blackbaud Raiser's Edge NXT customer service good?

    We find that Blackbaud Raiser's Edge NXT's customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of the support team, others express frustration with long wait times, inconsistent support quality, and difficulty getting issues resolved.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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