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Betterworks description
Betterworks is a software platform designed to improve how companies manage employee performance. It helps you set goals (using the OKR methodology), track progress, and have more meaningful performance conversations. It offers tools for feedback, recognition, 1-on-1 meetings, and performance reviews, all designed to boost employee engagement. Betterworks uses data and AI to help managers make informed decisions about talent development and performance. This aims to create a more transparent and engaging work environment for everyone.
Who is Betterworks best for
Betterworks is a performance management solution ideal for mid-size to large businesses. It streamlines goal setting, tracking, and performance reviews, boosting employee engagement. Users praise its intuitive interface and helpful customer support. However, some have noted limitations in reporting and third-party integrations. Consider Betterworks if your company seeks a comprehensive platform to modernize performance management and enhance employee engagement.
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Best fit for medium to large enterprises.
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Ideal for Finance, Healthcare, Manufacturing, and Software companies.
Betterworks features
| Supported Betterworks supports setting and tracking employee goals. |
| Supported Betterworks offers a comprehensive suite of engagement, wellbeing, D&I, and pulse surveys. |
| Supported Betterworks supports continuous feedback and recognition with tools like Feedback Assist and AI-driven Conversation Prompts. |
| Supported Betterworks offers tools to align goals, track performance, and improve talent engagement. |
| Supported Betterworks supports employee performance reviews with features for goal setting, tracking, and feedback. |
| Supported Betterworks supports 1:1 meetings with features for progress discussion, feedback, and addressing concerns. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Betterworks reviews
We've summarised 206 Betterworks reviews (Betterworks G2 reviews) and summarised the main points below.
- Excellent customer support, responsive and helpful.
- Easy-to-use and intuitive interface for goal setting and tracking.
- Useful Insights dashboards for performance monitoring.
- Effective integration with Slack for recognition.
- Helpful org chart tool for employees.
- Limited reporting functionality requires manual compilation of data from multiple reports.
- Recognition module lacks functionality, leading some departments to use alternative platforms.
- Limited third-party integration capabilities beyond basic employee information exchange.
- Limited customization options for notifications and in-app text, leading to user confusion.
- Goals module can be clunky, requiring workarounds for certain organizational needs.
Betterworks pricing
The commentary is based on 3 reviews from Betterworks G2 reviews.
Betterworks' pricing is not directly discussed in the available reviews. Users focus on the software's intuitive interface for goal setting and performance reviews, highlighting its value for transparent communication and talent management. There's no indication of whether users find the platform's cost justifiable.
Users sentiment
See the Betterworks pricing page.
Betterworks alternatives
PeopleCuesBetter for small businesses and those in software, IT, and telecommunications. Has 360 degree feedback. Offers a more focused UI/UX, though some find it difficult to update and track objectives. Betterworks is growing faster.Read more
LeapsomeBetter for smaller companies and integrates with Slack and Microsoft Teams. Has higher ratings and more positive user reviews.Read more
Workleap OfficevibeBetter for gathering feedback and promoting employee recognition. More suitable for organizations focused on employee experience and engagement. Higher ratings on G2.Read more
LatticeHas broader industry fit, especially in retail, manufacturing, and transportation. It's growing faster than Betterworks, a key Betterworks competitor and alternative.Read more
PaycorBetter for payroll, benefits administration, and other core HR functions. More suitable for companies needing robust HRIS capabilities.Read more
RevviBetter for established companies. Has broader industry coverage. Betterworks is declining in popularity. Revvi has better ratings.Read more
Betterworks FAQ
What is Betterworks and what does Betterworks do?
Betterworks is a performance management platform that helps businesses align, track, and improve employee performance. It offers goal setting, continuous feedback, 1-on-1 meeting tools, and performance reviews. Betterworks leverages data and AI to provide insights for improved talent development.
How does Betterworks integrate with other tools?
Betterworks integrates with Slack for recognition and offers integrations for basic employee information exchange. However, it has limited third-party integration capabilities compared to some competitors. More robust integrations are a common request among users.
What the main competitors of Betterworks?
Betterworks competes with several performance management platforms, including Leapsome, PeopleCues, and Lattice. These alternatives offer similar features for goal setting, feedback, and performance reviews. ClickUp and monday.com also offer overlapping functionalities, particularly in project management and team collaboration.
Is Betterworks legit?
Yes, Betterworks is a legitimate performance management software. It's known for its user-friendly interface and helpful customer support. However, some users mention limited reporting and customization options. Consider exploring alternatives if these are critical for your business.
How much does Betterworks cost?
I couldn't find pricing details for Betterworks. Contact Betterworks directly for product pricing or a personalized quote to determine if Betterworks is worth the investment for your needs.
Is Betterworks customer service good?
Betterworks customers generally praise the helpful and responsive customer support team. Users highlight the quick responses and efficient problem-solving provided by their customer success managers. While some users desire more self-service options, the readily available support contributes to a positive customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.