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Baremetrics

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Last updated on

Company health

Employee growth
20% decrease in the last year
Web traffic
27% decrease in the last quarter
Financing
August 2015 - $800K

Ratings

G2
4.6/5
(91)

Baremetrics description

Baremetrics gives you a clear picture of your recurring revenue business. It helps you understand key metrics like monthly recurring revenue, customer churn, and lifetime value. Designed for subscription-based companies, Baremetrics offers insights to help you make better decisions about growth and customer retention.


Who is using Baremetrics?


Who is Baremetrics best for

Baremetrics is a revenue analytics platform built for subscription-based businesses. Users love its easy-to-use interface and seamless Stripe integration. However, some have reported inaccurate data reporting and difficulty canceling subscriptions. Baremetrics offers clear insights into key metrics like MRR, churn, and LTV, helping businesses make data-driven decisions about growth and customer retention.

  • Best for small to mid-sized subscription businesses.

  • Ideal for e-commerce, retail, and software companies.


Baremetrics features

Type in the name of the feature or in your own words tell us what you need
Supported

Baremetrics can calculate and track customer lifetime value.

Supported

Baremetrics offers churn analysis, cancellation insights, and re-engagement tools.

Supported

Baremetrics tracks Monthly Recurring Revenue and provides insights into recurring revenue streams.

Supported

Baremetrics analyzes key subscription metrics like MRR, churn, and LTV.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.93

Reliability and Performance

Rather positive
+0.54

Ease of Implementation

Rather positive
+0.56

Baremetrics reviews

We've summarised 86 Baremetrics reviews (Baremetrics G2 reviews) and summarised the main points below.

Pros of Baremetrics
  • Easy-to-use interface and clear presentation of key SaaS metrics.
  • Seamless integration with Stripe for effortless setup and data synchronization.
  • Comprehensive dashboards and reporting features, including valuable metrics like LTV and churn.
  • Excellent and responsive customer support for general inquiries.
Cons of Baremetrics
  • Inaccurate data reporting, especially for Shopify app installs and metered billing.
  • Difficulty canceling subscriptions, requiring manual intervention and leading to overcharges.
  • Bugs affecting reporting accuracy, impacting reliability for important financial decisions.
  • Slow customer support response times for complex issues.

Baremetrics pricing

The commentary is based on 8 reviews from Baremetrics G2 reviews.

Baremetrics offers valuable SaaS metrics and analytics, but some users find it expensive, especially smaller businesses. While the pricing plans may be a concern, many consider the insights and time saved to be worth the investment.

Users sentiment

Neutral
+0

Baremetrics alternatives

  • Logo of Metricsco
    Metricsco
    More focused on churn reduction. Caters to businesses of all sizes with subscription models.
    Read more
  • Logo of NetSuite
    NetSuite
    Better fit for larger businesses needing broader functionalities like CRM and inventory management. Has significantly more momentum in terms of website traffic and employee growth. A more established Baremetrics competitor with broader industry applications.
    Read more
  • Logo of Xero
    Xero
    Better for general accounting and broader industry use. More suitable for businesses seeking core accounting features. Negative pricing sentiment.
    Read more
  • Logo of Payhawk
    Payhawk
    Better for expense tracking and spend management. More suitable for mid-size and large businesses across various industries. Offers mobile app, Apple Pay, and receipt upload features. Integrates with accounting systems.
    Read more
  • Logo of SubscriptionFlow
    SubscriptionFlow
    SubscriptionFlow is growing faster than Baremetrics and offers more flexible billing cycles. It also has positive user reviews for its customer support and customizability. However, some users find the interface less intuitive and the documentation could be improved. Consider this Baremetrics competitor if customization and billing flexibility are top priorities.
    Read more
  • Logo of Coupa
    Coupa
    Better for enterprise businesses needing spend management and AP automation. Broader industry fit, including manufacturing, healthcare, and finance. Has more momentum compared to Baremetrics.
    Read more

Baremetrics FAQ

  • What is Baremetrics and what does Baremetrics do?

    Baremetrics is a subscription analytics platform that provides insights into key metrics like Monthly Recurring Revenue (MRR), customer churn, and Lifetime Value (LTV). It helps subscription-based businesses understand their financial performance, identify at-risk customers, and make data-driven decisions to optimize growth and retention.

  • How does Baremetrics integrate with other tools?

    Baremetrics integrates seamlessly with Stripe for effortless data synchronization. It also connects with other tools to enhance data analysis and reporting functionalities, though specific integrations aren't detailed.

  • What the main competitors of Baremetrics?

    Top Baremetrics competitors include ChartMogul, ProfitWell, and Subbly. These alternatives offer similar subscription analytics and revenue tracking features for businesses with recurring revenue models.

  • Is Baremetrics legit?

    Yes, Baremetrics is a legitimate SaaS metrics platform. It's known for its user-friendly interface and seamless Stripe integration. However, some users have reported data inaccuracies and slow support response times for complex issues. Consider these factors when evaluating if Baremetrics is safe and right for your business.

  • How much does Baremetrics cost?

    Baremetrics pricing is not publicly available. Contact Baremetrics directly for pricing details on their subscription analytics platform. Consider whether Baremetrics is worth it based on your business needs and budget.

  • Is Baremetrics customer service good?

    Baremetrics receives overwhelmingly positive feedback for its customer support. Users describe the support team as "great," "responsive," "helpful," and "proactive." They praise the quick response times and the team's genuine care for customer success.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.