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Asure

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Company health

Employee growth
8% increase in the last year
Web traffic
13% decrease in the last quarter
Financing
January 2024 - $91M

Ratings

Glassdoor
2.9/5
(257)

Asure description

Asure provides a suite of software solutions designed to help small and medium-sized businesses manage their HR needs, including payroll, benefits, and talent management. Their services aim to streamline HR tasks, ensuring compliance with regulations and allowing businesses to focus on growth. Asure offers a range of tools, from payroll and tax management to time and attendance tracking, as well as access to HR experts for support.


Who is Asure best for

Asure is a comprehensive HR software solution designed for small to medium-sized businesses. It streamlines HR tasks such as payroll, benefits, and talent management, enabling businesses to focus on growth. Users praise Asure's easy-to-use payroll processing and helpful time and PTO tracking. However, some users have reported difficulties with customer support for complex issues. Asure offers affordable pricing compared to other payroll providers.

  • Ideal for small to medium-sized businesses (SMBs) with growing teams.

  • Suitable for businesses across various industries.


Asure features

Type in the name of the feature or in your own words tell us what you need
Supported

Asure offers benefits administration, including enrollment and management tools.

Supported

Asure offers time tracking, scheduling, and payroll features.

Supported

Asure offers payroll tax management software and expert services.

Supported

Asure helps identify, develop, and engage talent, improving business performance and reducing turnover.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.09

Customer Service

Rather positive
+0.54

Ease of Use

Rather positive
+0.5

Reliability and Performance

Neutral
+0.04

Ease of Implementation

Neutral
-0.18

Asure reviews

We've summarised 253 Asure reviews (Asure TrustPilot reviews and Asure G2 reviews) and summarised the main points below.

Pros of Asure
  • Easy to use for basic payroll processing
  • Helpful for tracking employee time and PTO
  • Payroll specialists are generally friendly and responsive
  • Affordable pricing compared to other payroll providers
  • Seamless integration with TimeWorks timekeeping app
Cons of Asure
  • Difficult to get support, especially with complex issues
  • Slow customer support response times, often delayed by days
  • Payroll specialists are often not knowledgeable enough to handle complex inquiries
  • System is not user-friendly, requires extensive training to use effectively
  • Lack of robust reporting options, limited customization available

Asure pricing

The commentary is based on 29 reviews from Asure G2 reviews.

Asure's pricing is generally considered reasonable and competitive, especially for small businesses. However, some users find certain services, like ERTC filings and report generation, expensive. A few users felt locked into contracts with pricing that didn't match the value received.

Users sentiment

Neutral
+0.09

See the Asure pricing page.


Asure alternatives

  • Logo of ePro Scheduler Plus
    ePro Scheduler Plus
    Better fit for mid-sized public service organizations. Has more momentum based on employee growth. More focused on Healthcare and Non-profit/Government.
    Read more
  • Logo of BambooHR
    BambooHR
    Better for companies with 50-1000 employees. Has more momentum. A strong Asure competitor for various industries including Healthcare, Finance, and E-commerce.
    Read more
  • Logo of Dayforce Powerpay
    Dayforce Powerpay
    Better ratings and customer support. Has broader industry applicability. Growing website traffic faster, but has declining employee growth. Provides mobile payroll access and robust reporting features.
    Read more
  • Logo of Paycor
    Paycor
    Better fit for larger businesses. Stronger ratings on G2 and Capterra. More industry coverage.
    Read more
  • Logo of GroupGreeting
    GroupGreeting
    Better for team celebrations and digital greeting cards. Offers gift card integration. Easier to use, but lacks robust HR and payroll features.
    Read more
  • Logo of Rippling
    Rippling
    Better suited for larger businesses and international payroll. It has more momentum and higher ratings. Offers IT and finance features, plus device management.
    Read more

Asure FAQ

  • What is Asure and what does Asure do?

    Asure offers a suite of HR software solutions for small and medium-sized businesses. It streamlines payroll, benefits, talent management, and other HR tasks, ensuring compliance. Asure helps businesses focus on growth by simplifying HR complexities with tools like time and attendance tracking and access to HR experts.

  • How does Asure integrate with other tools?

    Asure integrates seamlessly with its own TimeWorks timekeeping app. While it doesn't offer extensive integrations with other platforms, its focus is on providing a comprehensive, interconnected suite of HR tools within its own ecosystem.

  • What the main competitors of Asure?

    Asure's top competitors include BambooHR, Dayforce Powerpay, Rippling, Paylocity, and HR Partner. These alternatives offer similar HR and payroll solutions for small to medium-sized businesses, often with varying focuses on specific features or industry needs.

  • Is Asure legit?

    Yes, Asure is a legitimate company providing HR software solutions. User reviews suggest Asure is affordable and easy to use for basic payroll, but some have reported difficulties with customer support and system complexity for more advanced tasks. Consider these factors when evaluating if Asure is safe and suitable for your business needs.

  • How much does Asure cost?

    Asure doesn't publicly disclose pricing information. Contact their sales team for a custom quote based on your specific business needs and desired features.

  • Is Asure customer service good?

    Asure's customer service receives mixed reviews. While many users praise the responsiveness and friendliness of their payroll specialists, others have experienced slow response times and difficulty resolving complex issues. Some users find the support team helpful for basic payroll processing, while others note a lack of expertise for more complicated inquiries.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.