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Alerus description
Alerus provides employee benefits administration software for businesses in the USA. The platform focuses on managing and administering Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), and other health-related benefits. Alerus combines their software with a focus on strong customer service and personalized support. They aim to simplify the complexities of benefit administration for mid-sized companies, while providing a positive user experience for employees.
Who is Alerus best for
Alerus simplifies employee benefits administration for mid-sized US companies. They specialize in managing HSAs, FSAs, and other health-related benefits. Alerus combines software with personalized customer support to streamline complexities and enhance the employee experience. They offer a financial wellness hub, My Alerus, for employees to manage their financial health.
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Best for medium-sized businesses (101-1000 employees).
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Well-suited for Healthcare, Wellness, Pharma, Finance, Banking, and Insurance companies.
Alerus features
| Supported Alerus provides software to manage and administer HSAs |
| Supported Alerus provides software to manage and administer FSAs |
| Supported Alerus focuses on providing strong customer service and personalized support. |
| Supported My Alerus provides a personalized way to manage financial health, accounts, and goals. |
Alerus alternatives
WEX BenefitsBetter for larger enterprises. Offers more comprehensive features like COBRA management and compliance services. However, users report frequent claim rejections and poor customer service.Read more
ThrivePassOffers a mobile app and real-time data insights. ThrivePass has more momentum. Caters to a wider range of company sizes. Users highlight quick reimbursements and flexible benefits but note navigation difficulties and limited retailer support. A strong Alerus alternative.Read more
PaycorBetter for larger enterprises. Broader HR features beyond benefits administration. More integrations with other business software. Negative user reviews around customer service.Read more
Fidelity HSABetter for companies of all sizes. Offers investment options and mobile expense tracking. However, some users report issues with customer service and account management. Has more momentum.Read more
empeonMore focused on payroll and HR management for healthcare providers. Caters to a wider range of company sizes within the healthcare industry and has more momentum.Read more
Alerus FAQ
What is Alerus and what does Alerus do?
Alerus offers employee benefits administration software specializing in HSAs, FSAs, and other health-related benefits. They focus on providing excellent customer service and personalized support to simplify benefits management for mid-sized companies in the USA.
How does Alerus integrate with other tools?
There is no information available about specific integrations for Alerus. However, it's designed for mid-sized companies administering employee benefits like HSAs and FSAs, focusing on strong customer service and a personalized approach.
What the main competitors of Alerus?
Top Alerus competitors include WEX Benefits, ThrivePass, Paycor, Fidelity HSA, and Empeon. These alternatives offer similar benefits administration software, often with additional features like payroll, HR tools, and wellness programs.
Is Alerus legit?
Yes, Alerus is a legitimate company. They provide employee benefits administration software, specializing in HSAs and FSAs, primarily for mid-sized companies in the USA. They have a 4.5/5 rating on G2.
How much does Alerus cost?
I couldn't find pricing details for Alerus. For the most current pricing information, it's best to visit their website or contact their sales team directly.
Is Alerus customer service good?
There is no information available about the customer service experience with Alerus. However, the company states a focus on strong customer service and personalized support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.