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Albi description
Albi is a cloud-based software designed for restoration businesses of all sizes. It offers a suite of features to manage projects, customers, and business operations, all within a single platform. Albi aims to streamline communication between office and field teams, automate tasks, and improve overall efficiency for restoration contractors. It boasts features like job management, customer relationship management (CRM), integrations with other software, and robust reporting tools. Albi prides itself on providing excellent customer support and resources to help businesses maximize the software's potential.
Who is Albi best for
Albi is a cloud-based restoration management software designed for small businesses. It offers project management, customer relationship management (CRM), and integrations with other software. Albi streamlines communication between office and field teams, automates tasks, and improves overall efficiency.
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Best for small businesses seeking streamlined restoration management.
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Ideal for restoration and construction businesses needing project management.
Albi features
| Supported Albi supports work orders, job tracking, and detailed job histories. |
| Supported Albi supports mobile access for project information and tools. |
| Supported Albi supports field operations management, progress tracking, and communication. |
| Supported Albi integrates with over 2000 apps via its open API and Zapier. |
| Supported Albi supports document storage and sharing via a file manager and integrations. |
| Supported Albi allows generating reports on job progress and other metrics. |
Albi pricing
The commentary is based on 1 reviews from Albi G2 reviews.
Albi's pricing is considered high, especially given its limited functionality and reliance on poorly integrated Zapier connections. Users feel the software doesn't justify the cost due to constant issues and a lack of true CRM features.
See the Albi pricing page.
Base
Essential features for Field Technicians including photo documentation, mobile scheduler, e-signatures, equipment scanning, time clock, and moisture mapping.
Pro
Advanced features for Office Personnel. Includes everything in Base, plus call tracking & recording, Albi Analytics, and access to financials.
Enterprise
Includes everything in Pro, plus in-person onboarding option, dedicated account manager, and priority support team.
Albi alternatives
Next Gear DASHBetter fit for small to mid-sized restoration businesses focusing on insurance work. Has stronger website traffic growth momentum. Rated 4.3/5 on Glassdoor.Read more
Contractor ForemanBetter for small to medium-sized businesses in the construction industry. Offers a comprehensive suite of features for a flat monthly fee. Higher rated by users.Read more
SimproBetter for larger businesses and those in manufacturing, construction, or professional services. Grows faster and has positive user reviews about comprehensive features and integrations. However, users dislike the mobile app and complex navigation. Simpro is a strong Albi competitor and alternative for established trades businesses.Read more
PSABetter fit for medium-sized businesses. Specifically designed for property restoration companies with a focus on accounting integration. Has more website traffic momentum. Albi alternative; PSA competitor.Read more
GroundplanBetter for manufacturing, construction, or real estate. Excellent customer support. A strong Groundplan alternative for cost estimation from blueprints.Read more
Albi FAQ
What is Albi and what does Albi do?
Albi is cloud-based software for restoration businesses. It offers project, customer, and business operations management features within a single platform. Albi streamlines communication, automates tasks, and improves efficiency using tools like job management, CRM, and reporting. It's designed for small to medium-sized businesses.
How does Albi integrate with other tools?
Albi integrates with over 2000 apps through its open API and Zapier, allowing for extensive connectivity with other software. This enhances its flexibility and enables streamlined workflows by connecting with various tools.
What the main competitors of Albi?
Top alternatives to Albi include Next Gear DASH, Contractor Foreman, Simpro, PSA, and RestorationX. These competitors offer similar features for restoration businesses, such as job management, CRM, and reporting tools.
Is Albi legit?
Yes, Albi is a legitimate cloud-based software for restoration businesses. It offers project management, CRM, and integrations to improve efficiency. Albi appears to be safe and suitable for small businesses seeking streamlined operations.
How much does Albi cost?
Albi's Base plan is $60 per user/month and the Pro plan is $100 per user/month. Enterprise pricing is custom. One-time onboarding options are also available for $1500 or $3500. Is Albi worth it? The product offers flexible plans for enhanced collaboration and tailored onboarding.
Is Albi customer service good?
Albi's customer service receives negative feedback. Users report that the software is a "rudimentary shell of a CRM" with integrations that don't work well, requiring frequent consultation with Albi's support team. They feel the product did not solve any problems and only created more.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.