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PSA description
PSA is a business management software designed specifically for property restoration companies. It combines accounting, job management, customer relationship management (CRM), and field operations into one platform. PSA aims to eliminate redundant tasks and offers real-time data insights for better decision-making. Geared towards mid-size to large businesses, PSA is a web-based solution that integrates with industry-standard tools like Xactimate. Their focus on customer feedback allows them to adapt and better serve the specific needs of restoration contractors.
Who is PSA best for
PSA is an all-in-one business management software designed for property restoration companies. Users praise its user-friendly interface for job creation and tracking, comprehensive financial tools, and excellent customer support. However, some users report issues with the mobile app and time tracking features. PSA combines job management, accounting, and CRM into a single platform, making it ideal for mid-sized businesses in the restoration industry looking to streamline operations and improve decision-making.
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Best fit for mid-sized restoration companies.
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Specifically designed for the real estate and construction industry.
PSA features
| Supported PSA supports field management with real-time tracking, mobile app, and communication tools. |
| Supported Canam Systems' PSA offers tools to manage work orders, track job progress, and maintain detailed job histories. |
| Supported PSA supports office and client accounting, tracks financial transactions, and generates performance reports. |
| Supported PSA offers a searchable database of customers, storing their information. |
| Supported PSA offers real-time job progress tracking through its mobile app and integrations. |
| Supported PSA offers tools to generate reports and analyze project data, including progress, cost, and schedule variance reports. |
PSA reviews
We've summarised 73 PSA reviews (PSA Capterra reviews and PSA G2 reviews) and summarised the main points below.
- User-friendly interface for job creation, tracking, and documentation.
- Comprehensive job costing and financial tracking.
- Excellent customer and technical support.
- Integrates well with other software like Xactimate and Quickbooks.
- All-in-one platform for job management, accounting, and CRM.
- Slow mobile app with syncing issues and difficulty finding jobs.
- Time tracking and timesheets are cumbersome with sync problems.
- Taking and managing job site pictures is cumbersome.
- High training costs and inconsistent program design can be overwhelming.
- Limited reporting customization and difficulty finding specific reports.
PSA alternatives
psa vs RuddrBetter fit for small to midsize professional service businesses. Has more momentum based on employee growth. Focuses on time tracking, resource allocation, and financial insights. A PSA alternative and competitor.Read more
BuildOpsBetter fit for larger commercial contractors in HVAC, electrical, plumbing, and fire & safety. BuildOps has more momentum currently. Geared towards slightly larger businesses.Read more
AlbiBetter fit for smaller restoration businesses. Has more momentum currently. PSA alternative; PSA competitor.Read more
Contractor ForemanBetter fit for small to medium-sized residential and commercial construction businesses. Wider industry application. More affordable pricing. Features a comprehensive suite of 35+ features.Read more
SedonaOfficeBetter fit for enterprise security companies. Focuses on accounting, field service management, and customer relationship management.Read more
SLICEplusBetter fit for landscaping businesses needing project, estimate, and billing management. Has significantly more momentum than PSA currently.Read more
PSA FAQ
What is PSA and what does PSA do?
PSA is business management software for property restoration companies. It offers a unified platform for accounting, job management, CRM, and field operations, providing real-time data insights. PSA helps eliminate redundant tasks and improve decision-making, especially for mid-size to large businesses.
How does PSA integrate with other tools?
PSA integrates with Xactimate and QuickBooks, streamlining workflows for property restoration businesses. This integration allows for seamless data transfer between platforms, enhancing efficiency and reducing manual data entry. It offers a centralized platform connecting various aspects of the business.
What the main competitors of PSA?
Top alternatives to PSA include BuildOps, Albi, and Contractor Foreman. BuildOps caters to commercial contractors, while Albi focuses on restoration businesses. Contractor Foreman offers a comprehensive suite of features for small to medium-sized residential and commercial construction businesses. These competitors offer similar project management and business operation functionalities.
Is PSA legit?
PSA appears legitimate, offering a comprehensive platform for property restoration businesses. Positive user reviews highlight its user-friendly interface and robust features. However, potential users should be aware of reported issues with the mobile app and time tracking functionality to determine if PSA is safe for their needs.
How much does PSA cost?
I couldn't find pricing information for PSA. Contact the vendor directly to determine PSA product pricing, or explore reviews to evaluate its worth.
Is PSA customer service good?
PSA receives positive feedback for its customer service. Users mention helpful support and responsiveness to feedback, leading to improvements within the program. However, some users have noted the high cost of training.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.