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Akeneo PIM description
Akeneo PIM is a software solution that helps businesses manage and optimize their product information. It offers tools to centralize, enrich, and distribute product data across different sales channels. Akeneo is particularly valuable for mid-size and large companies in retail, manufacturing, and distribution that need to manage a high volume of product information. This ensures consistent and accurate product data, improving efficiency, and boosting customer satisfaction. Akeneo also offers features like supplier onboarding, digital catalogs, and integrations with e-commerce platforms.
Who is Akeneo PIM best for
Akeneo PIM helps businesses centralize, enrich, and distribute product information. Users love its user-friendly interface and comprehensive features, especially its single source of truth for product data. However, some find the initial setup challenging and the "free" version misleading. Best for mid-size to large companies in retail, manufacturing, and distribution handling large product catalogs.
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Best fit for mid-size and large companies.
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Ideal for retail, manufacturing, and distribution businesses.
Akeneo PIM features
| Supported Akeneo PIM provides a central repository to manage product data, ensuring data consistency. |
| Supported Akeneo PIM offers built-in digital asset management in the Enterprise Edition and via extensions for other editions. |
| Supported Akeneo PIM offers a supplier portal through its Onboarder and Supplier Data Manager features. |
| Supported Akeneo PIM supports product data syndication to various sales channels through its features and API integrations. |
| Supported Akeneo PIM offers robust features for creating, editing, and managing product descriptions and specifications. |
| Supported Akeneo PIM fully supports defining and managing steps in product information creation and approval. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Akeneo PIM reviews
We've summarised 208 Akeneo PIM reviews (Akeneo PIM G2 reviews) and summarised the main points below.
- Centralizes all product-related information, crucial for managing multiple locales and data relevancy.
- User-friendly and intuitive interface, easy for beginners.
- Offers comprehensive options, including mass actions, imports, and exports.
- Provides a single source of truth for product information, improving data sharing and consistency.
- Flexible and adaptable to various business needs due to extensive configuration options.
- Rule Engine and Shared Catalogs have limitations in their use and lack complex setting options.
- The "free" version lacks essential features, misleading users with a bait-and-switch tactic.
- Initial setup can be challenging, especially with complex existing product information structures.
- Limited integrations available, notably a missing Drupal connector.
- Akeneo's focus on B2C limits its expansion and features for B2B use cases.
Akeneo PIM pricing
The commentary is based on 8 reviews from Akeneo PIM G2 reviews.
Akeneo PIM offers a free community edition, but many users feel the price jump to the enterprise edition is substantial, making it hard to justify the added features. Some users find the cost of the cloud version unpredictable. However, the free version provides considerable value for those starting with PIM.
Users sentiment
See the Akeneo PIM pricing page.
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Akeneo PIM has a free plan.
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Akeneo PIM has a free trial.
Growth Package
Equips businesses with the essential capabilities to build a strong Product Experience (PX) foundation. Streamlines product onboarding and enrichment while handling basic operations.
Akeneo PIM alternatives
SyndigoBetter for content creation and analysis. Wider industry applicability including Real Estate, Construction, Transportation, Energy, Automotive, and Marketing. Has significantly more momentum. More established, with a larger user base and faster growth. Users highlight its robust reporting and wide retailer network. However, setup and SKU addition can be difficult, and the user experience can be inconsistent.Read more
Netcore Unbxd PIMMore focused on e-commerce product discoverability and online sales. Has a higher average rating on G2, albeit from fewer reviews.Read more
CatsyBetter for small and medium businesses. Combines Digital Asset Management (DAM) with PIM. Rated higher on G2. Known for excellent customer support.Read more
LookerBetter for data analysis and reporting. A strong Looker alternative for those already invested in the Google ecosystem. More suitable for data-driven businesses seeking broader industry applications.Read more
Quable PIMBetter fit for finance, marketing, and professional services. Has faster employee growth and higher scalability. Excellent customer service, but implementation can be challenging. More expensive with limited dashboard functionality. An Akeneo alternative or competitor.Read more
PromethiumBetter for data analysis and visualization across various sources. Has stronger website traffic momentum, but slower employee growth. Broader business focus, not just product information. Serves data teams and aims to simplify data integration for all business sizes, making it a suitable Akeneo PIM competitor or alternative.Read more
Akeneo PIM FAQ
What is Akeneo PIM and what does Akeneo PIM do?
Akeneo PIM is a product information management (PIM) solution centralizing, enriching, and distributing product data. Ideal for mid-size and large retail, manufacturing, and distribution companies, it ensures data consistency across sales channels, improves efficiency, and boosts customer satisfaction. It offers features like digital asset management and supplier onboarding.
How does Akeneo PIM integrate with other tools?
Akeneo PIM integrates with various tools through its API and pre-built connectors. It connects with e-commerce platforms, marketplaces, and other business systems, enabling efficient product data syndication and a streamlined workflow. This ensures data consistency across all sales channels.
What the main competitors of Akeneo PIM?
Top alternatives to Akeneo PIM include Sales Layer, Quable PIM, Syndigo, Netcore Unbxd PIM, and Ergonode PIM. These competitors offer similar features such as product information management, digital asset management, and integrations with various e-commerce platforms.
Is Akeneo PIM legit?
Akeneo PIM is a legitimate and safe PIM solution. User reviews highlight its centralized platform and user-friendly interface. However, some users mention limitations with the rule engine and initial setup challenges. Consider exploring alternatives if these are critical for your needs.
How much does Akeneo PIM cost?
Akeneo PIM offers a free Community Edition and a paid Growth plan starting at £35,000 annually. Contact Akeneo for pricing on their other plans to determine which option best suits your product information management needs and budget.
Is Akeneo PIM customer service good?
Akeneo PIM's customer support receives mixed reviews. While some users praise the helpful and responsive support team, others have experienced difficulties. Specifically, some users mention issues with the support desk and a lack of assistance from their system integrator.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.