Last updated on
Company health
Ratings
Syndigo description
Syndigo provides a suite of tools to help companies manage and share product information. This includes creating and managing product content like descriptions and images, as well as analyzing its performance. Syndigo specializes in connecting brands and retailers to get products to market efficiently. They serve a variety of industries including grocery, healthcare, and automotive. Their cloud-based platform aims to be a single solution for managing the entire product lifecycle.
Who is Syndigo best for
Syndigo is a product information management (PIM) platform that helps businesses manage and share product data efficiently. Users praise its centralized platform, robust reporting, and wide retailer network. However, some find the initial setup difficult and dislike the limited customization options. Syndigo is best for companies looking to streamline product content management and improve ecommerce performance but should be prepared to invest time in onboarding.
-
Best fit for small, mid-sized, and enterprise companies.
-
Ideal for retail, consumer goods, manufacturing, real estate & construction, transportation & logistics, software, IT & telecommunications, energy & utilities, automotive, and marketing & advertising.
Syndigo features
| Supported Syndigo offers robust product data syndication to various sales channels, ensuring compliance and diverse format delivery. |
| Supported Syndigo offers features to create, edit, and manage product descriptions, specifications, and textual content. |
| Supported Syndigo offers a centralized product information management (PIM) system, creating a single source of truth. |
| Supported Syndigo offers automated workflows for data validation, approval, and publication. |
| Supported Syndigo offers data governance, validation, quality metrics, and master data management. |
| Supported Syndigo supports digital asset management, including images, videos, and documents, within its PIM module. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Syndigo reviews
We've summarised 162 Syndigo reviews (Syndigo G2 reviews) and summarised the main points below.
- Fast and responsive technical support.
- Centralized platform for managing product content.
- Easy to use interface once learned.
- Wide retailer network and integration.
- Robust reporting features for content tracking and auditing.
- Difficult initial setup and SKU addition process.
- Inconsistent approval process.
- Navigating assets/pictures is clunky, slow, and poorly organized.
- Data synchronization issues and occasional errors despite 100% sync status.
- Limited customization, especially for enhanced content.
Syndigo pricing
The commentary is based on 2 reviews from Syndigo G2 reviews.
Syndigo's pricing is considered high by some users, particularly regarding competitor URL allowances within specific budgets. However, the value derived from comprehensive content syndication, analytics, and robust PIM capabilities often justifies the cost for many businesses.
Users sentiment
Syndigo alternatives
Ergonode PIMBetter fit for small businesses and medium businesses. Has more momentum based on website traffic data. Offers a free plan.Read more
Akeneo PIMBetter for e-commerce. More user-friendly. Higher rated by users. Has a free community edition. Negative pricing sentiment.Read more
CatsyBetter for small to medium businesses. Combines PIM and DAM. Easier to implement and use. Excellent customer support. A Syndigo alternative and competitor.Read more
SpecrightBetter for specification management. Geared towards businesses with complex supply chains, especially in food & beverage and consumer goods. Has a more user-friendly interface and is growing faster. Stronger customer support.Read more
LookerBetter for data analysis and reporting. A stronger Looker alternative for those prioritizing ease of use. More suitable for companies invested in the Google ecosystem.Read more
SalsifyBetter for managing online product information and digital assets, especially for e-commerce. Stronger focus on Product Experience Management (PXM). Offers digital catalog creation and customer review management features.Read more
Syndigo FAQ
What is Syndigo and what does Syndigo do?
Syndigo is a cloud-based product information management (PIM) platform that helps brands and retailers manage and share product content. It streamlines workflows for content creation, data syndication, and analysis, ensuring accurate and consistent product information across all channels. Syndigo serves various industries, offering a centralized solution for the entire product lifecycle.
How does Syndigo integrate with other tools?
Syndigo integrates with various e-commerce platforms, retailers, and data pools. It offers a robust API and supports various data formats for seamless data exchange. This streamlines product information distribution and ensures consistency across different sales channels.
What the main competitors of Syndigo?
Top Syndigo competitors include Akeneo, 1WorldSync, Plytix, and Ergonode. These alternatives offer similar product information management (PIM) solutions, focusing on content creation, syndication, and data management for enhanced product experiences.
Is Syndigo legit?
Yes, Syndigo is a legitimate company providing product information management (PIM) solutions. They offer tools for content creation, syndication, and analysis, serving various industries. While some users find the initial setup challenging, many praise Syndigo's robust features and responsive support.
How much does Syndigo cost?
Syndigo does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific needs and to determine if the product is worth it for you.
Is Syndigo customer service good?
Syndigo's customer support receives positive feedback, with users highlighting the team's responsiveness and helpfulness in resolving issues and providing thorough explanations. Support representatives are praised for their kindness and willingness to go the extra mile.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.