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Zoho Invoice description
Zoho Invoice is free, cloud-based software designed to simplify invoicing and billing for small to medium-sized businesses. It allows you to create custom invoices, track expenses, receive online payments, and manage customer information all in one place. With features like time tracking, automated payment reminders, and insightful reporting, Zoho Invoice helps you stay organized and get paid faster. It also offers a client portal for easy access to billing information and online payments.
Who is Zoho Invoice best for
Zoho Invoice is a free, cloud-based invoicing software ideal for freelancers, consultants, and SMBs. Users love its customizability and ease of use, citing it as having "exactly the features" they need. Some find customization options limited and desire better client grouping.
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Best for small to medium-sized businesses (SMBs).
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Suitable for most industries, including Healthcare, Finance, E-commerce, and more.
Zoho Invoice features
| Supported Zoho Invoice allows receiving payments online directly from invoices via integrations with payment gateways such as Stripe, PayPal, Square, Authorize.net, and CSG Forte. |
| Supported Zoho Invoice allows creating and sending recurring invoices automatically. |
| Supported Zoho Invoice supports expense tracking and categorization for managing cash flow. |
| Supported Zoho Invoice allows creating and sending invoices, and tracking payments. |
| Supported Zoho Invoice offers a customer portal for managing payments and viewing transactions. |
| Supported Zoho Invoice supports time tracking for projects and tasks. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Zoho Invoice reviews
- The best part about using Zoho, aside from it being free, is that it gives me exactly the features in an invoicing software that I need for my business.
- It's fully customizable, free and easy to use.
- Simple nd easy to use and have all the required customization options
- It provides a professional billing platform for even a startup with minimum requirements.
- The automatic overpaying label when recording a new payment received.
- Hard to customize, it lacks grouping your clients into different categories for invoicing purposes.
- Zoho invoice should have easy to share option in WhatsApp and other means.
- The support process was also slow, and the workaround offered added more manual work
Zoho Invoice pricing
The commentary is based on 257 reviews from Zoho Invoice Capterra reviews, Zoho Invoice G2 reviews, Zoho Invoice GetApp reviews and Zoho Invoice Software Advice reviews.
Zoho Invoice is praised for its free plan, offering essential invoicing features with generous client and invoice limits. Users highlight its affordability, particularly for small businesses and freelancers. While some mention limited customization on the free version, the overall pricing sentiment is overwhelmingly positive.
Users sentiment
See the Zoho Invoice pricing page.
Zoho Invoice alternatives
InvoicedBetter for larger businesses. Has automated cash application and online payment features. Zoho Invoice is growing faster.Read more
NetSuiteBetter for larger businesses needing CRM, inventory, and sales features. A Zoho Invoice alternative with broader business management tools but less momentum.Read more
XeroBetter for bank reconciliation and reporting. Integrates with more business apps. A more expensive Zoho Invoice alternative.Read more
PayhawkBetter for larger businesses needing expense management, company cards, and accounting integrations. It offers a mobile app, Apple Pay support, and receipt uploading. Customer service is a strength, although pricing may be considered less favorable.Read more
BILL AP/ARBetter for financial operations beyond invoicing, including bill payments, expense management, and budgeting. A good Zoho Invoice alternative for US-based SMBs.Read more
Zoho Invoice FAQ
What is Zoho Invoice and what does Zoho Invoice do?
Zoho Invoice is free cloud-based invoicing software for small and medium-sized businesses. It simplifies creating and sending invoices, tracking expenses, receiving online payments, and managing customer data. Features include time tracking, automated reminders, and client portals.
How does Zoho Invoice integrate with other tools?
Zoho Invoice integrates with various payment gateways like Stripe, PayPal, and Square, enabling online payments directly from invoices. It also supports time tracking and expense categorization, streamlining billing and expense management. A client portal facilitates self-service access to billing information and transactions.
What the main competitors of Zoho Invoice?
Top Zoho Invoice alternatives include Invoiced, designed for mid-sized businesses to automate billing, and BillGrid, which simplifies billing for small to medium-sized businesses. NetSuite offers a comprehensive suite of business management tools, while BILL AP/AR focuses on streamlining financial operations. SAP Concur specializes in managing travel expenses and invoices.
Is Zoho Invoice legit?
Yes, Zoho Invoice is a legitimate and safe invoicing software. It's a popular choice for small businesses, praised for its free plan, customizability, and ease of use. Zoho Invoice offers robust features like online payments, recurring invoices, and expense tracking.
How much does Zoho Invoice cost?
Zoho Invoice offers a Free plan for up to 5 customers. Paid plans start at $9 per organization/month billed annually for up to 50 customers. The pricing varies by the number of customers you invoice. Contact Zoho for custom pricing.
Is Zoho Invoice customer service good?
Zoho Invoice customer service receives mixed reviews. While some users praise the helpful and responsive support team, others have experienced slow response times and unhelpful workarounds. Despite some negative feedback, the overall sentiment towards customer service is generally positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.