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Zoho Billing description
Zoho Billing is a comprehensive billing and subscription management software designed for small to enterprise-sized businesses across various industries. It simplifies invoicing, automates payment reminders, and offers detailed financial insights. Its user-friendly interface and customizable features like pricing tables and client portals aim to streamline operations and improve customer relationships. Zoho Billing emphasizes secure transactions and integrates seamlessly with other Zoho apps and third-party platforms.
Who is Zoho Billing best for
Zoho Billing is a user-friendly billing and subscription management software ideal for small to medium businesses. Users love its comprehensive tools, customization options, and cost-effectiveness. Some find certain features like B2B lead management cumbersome and support responses slow. It's best for businesses needing robust subscription management and integrated solutions.
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Ideal for small to medium-sized businesses (SMBs), including SaaS companies.
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Suitable for various sectors, particularly strong for Software, IT & Telecommunications.
Zoho Billing features
| Supported Zoho Billing supports creating, updating, canceling, and tracking subscriptions. |
| Supported Zoho Billing allows creating, sending, and tracking invoices. |
| Supported Zoho Billing allows creating pricing tables using pricing widgets, customizable and embeddable on websites. |
| Supported Zoho Billing supports customer reporting and analytics, enhanced by integration with Zoho Analytics. |
| Supported Zoho Billing allows clients to manage invoices and view payment history through the customer portal. |
| Supported Zoho Billing can automatically send payment reminder emails. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Zoho Billing reviews
We've summarised 142 Zoho Billing reviews (Zoho Billing Software Advice reviews, Zoho Billing GetApp reviews, Zoho Billing Capterra reviews and Zoho Billing G2 reviews) and summarised the main points below.
- Comprehensive suite of tools with good integration.
- High level of customization in some modules.
- Centralizes multiple business processes in one platform.
- Cost-effective, especially for startups.
- User-friendly interface and simple platform navigation.
- Automated payment reminders and detailed analytics.
- Flexible pricing plans.
- Excellent customer support.
- Robust API for custom integrations.
- Secure transaction processing and subscription management.
- B2B lead management is inefficient, requiring workarounds for company details.
- Limited customization for key features.
- Slow support responses, sometimes with unhelpful workarounds.
- Native applications, especially file syncing on Mac, need improvement.
- Overwhelming number of applications can lead to analysis paralysis.
- No option to remove unused applications from the Zoho One suite.
- New invoice/refund/subscription display is cumbersome.
- Manual payment requests instead of automatic.
- Lacks seamless integration with popular sales and marketing tools, relies heavily on Zapier.
- Limited integrations beyond Zoho products.
- Dashboard presentation needs improvement.
- No payroll functionality in the HR module.
Zoho Billing pricing
The commentary is based on 15 reviews from Zoho Billing Capterra reviews, Zoho Billing G2 reviews and Zoho Billing GetApp reviews.
Zoho Billing is praised for its affordability, especially for small businesses and startups. Users highlight its value, calling it "cheap," "inexpensive," and the "best value for money." While some find the pricing structure inflexible, the overall sentiment is positive regarding its cost-effectiveness.
Users sentiment
See the Zoho Billing pricing page.
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Zoho Billing has a free trial.
Standard
Create quotes and invoices, Customize for local languages and tax laws, Multi-user access for up to 3 users, Handle multi-currency transactions, Set up automated payment reminders, Manage projects & timesheets, Enable self-service customer portal, Customize your transaction templates, Use custom domains, Customize business workflows, Generate detailed tax reports
Premium
Includes everything in Standard + Manage subscription billing, Multi-user access for up to 10 users, Use hosted payment pages, Automate billing for usage-based pricing models, Handle proration calculation, Send abandoned cart reminders, Allow customers to review timesheets, Reduce failed payments with dunning management, Use custom modules and custom functions, Customize and schedule reports, Access advanced business analytics
Custom
Includes everything in Premium + Use advanced billing capabilities, Visualize data with cohort charts, Automate revenue recognition, Schedule cancellations, Access advanced analytics and BI, Work with a dedicated account manager, Experience personalized implementation and onboarding
Zoho Billing alternatives
Pabbly SubscriptionsBetter for finance, e-commerce, retail, consumer goods, manufacturing, education, real estate, media & entertainment, and automotive industries. Has grown faster in employee count but slower in website traffic. Offers zero transaction fees and affiliate management. Users praise affordability and ease of use but dislike limited payment gateway options and occasional backend issues.Read more
ChargeOverBetter for users seeking ease of use. Has positive reviews about customer support. A Zoho Billing competitor and alternative.Read more
BILL AP/ARBetter for financial operations in the USA. More focused on AP automation and budgeting. Has slower momentum. Users report frequent sync errors and poor customer support.Read more
XeroBetter for basic accounting and bank reconciliation. A good Zoho Billing alternative for smaller businesses focused on core financial management. More integrations with third-party business apps.Read more
PayhawkBetter for larger companies needing expense management, company cards, and global transactions. More automation and integrations for financial tasks. Stronger customer service, but some limitations for USD payments and ERP integrations.Read more
Zoho Billing FAQ
What is Zoho Billing and what does Zoho Billing do?
Zoho Billing is a billing and subscription management software for businesses of all sizes. It automates invoicing, payment reminders, and provides financial insights. With a user-friendly interface and customizable features, it streamlines operations and improves customer relationships. Zoho Billing integrates with other Zoho apps and third-party platforms.
How does Zoho Billing integrate with other tools?
Zoho Billing integrates with other Zoho apps and third-party platforms through robust APIs. It connects with popular payment gateways and offers custom integrations. However, some users note limitations with integrations outside the Zoho ecosystem, sometimes requiring workarounds like Zapier.
What the main competitors of Zoho Billing?
Top alternatives to Zoho Billing include Chargebee, ChargeOver, and BILL. These competitors offer similar features like subscription management, automated invoicing, and payment processing, catering to businesses seeking efficient billing solutions. Some also provide broader financial management tools.
Is Zoho Billing legit?
Yes, Zoho Billing is a legitimate software offered by Zoho, a reputable software company. It's a safe and reliable billing solution used by many businesses for subscription management, invoicing, and payment processing. User reviews highlight its comprehensive features and user-friendly interface.
How much does Zoho Billing cost?
Zoho Billing's Standard plan is $39/month, the Premium plan is $79/month, and the Custom plan has custom pricing. A 14-day free trial is available for the Standard and Premium plans. Add-ons like extra users and advanced autoscans are also available, though pricing is not specified.
Is Zoho Billing customer service good?
Customer reviews on Zoho Billing are mixed. While some praise the software's user-friendly interface, quick processing time, and helpful customer support, others mention slow support responses and difficulty integrating with other sales tools. Some users also report occasional bugs and a complicated interface.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.