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Zenbridge description
Zenbridge is a cloud-based software that simplifies how businesses exchange electronic documents, like purchase orders or invoices. It uses an easy-to-use system that connects with existing software your business may already use. This means less time setting up and a more reliable experience compared to other solutions.
Who is Zenbridge best for
Zenbridge is a cloud-based EDI solution perfect for small to medium businesses looking to streamline electronic document exchange. Users praise its ease of use and seamless integrations, while some note the need for API usage for advanced analytics. It simplifies purchase orders and invoice processing, saving time and reducing errors.
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Ideal for small to medium-sized businesses.
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A good fit across various sectors.
Zenbridge features
| Supported Zenbridge offers pre-built connectors and APIs for seamless ERP integration. |
| Supported Zenbridge supports creating custom reports tailored to specific needs. |
| Supported Zenbridge supports secure data exchange through secure protocols and HIPAA compliance. |
| Supported Zenbridge supports API integration for connecting with various applications, facilitating data exchange and automation. |
Zenbridge reviews
We've summarised 41 Zenbridge reviews (Zenbridge TrustPilot reviews and Zenbridge G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, frequently praised.
- Easy-to-use interface and seamless integration with existing systems.
- Handles multiple EDI specifications and data flows effectively.
- Reliable service with high availability and almost no downtime.
- JSON API access and webhook feature enable automated analytics.
- The web portal focuses on monitoring transactions, not analytics on the data received within the transactions, requiring API and webhook usage for analytics needs.
- Some users find the API a bit hard to follow, particularly due to the complexities of EDI.
- Occasional vague error messages.
- Limited dashboard functionality for non-IT personnel.
- Pricing model could be improved to increase viable business cases.
Zenbridge pricing
The commentary is based on 11 reviews from Zenbridge G2 reviews and Zenbridge TrustPilot reviews.
Zenbridge offers competitive pricing and a straightforward pricing model, described by users as cost-effective and a great value. One user noted the pricing could be improved, but the majority praised Zenbridge's affordability compared to other EDI solutions.
See the Zenbridge pricing page.
Zenbridge alternatives
OrderfulBetter fit for mid-sized companies. Focuses on logistics, retail, and SaaS businesses with high EDI volumes. Offers API-enabled onboarding and data visibility dashboards. Consider this Zenbridge competitor or alternative if those features are important.Read more
BabelwayBetter fit for medium-sized businesses, especially in manufacturing, retail, and IT. More industry-specific applications.Read more
Axway B2B IntegrationBetter for enterprise companies. More complex setup and administration. Offers on-premise or hybrid deployments. Pricing generally considered more expensive. Axway B2B Integration is a Zenbridge alternative and competitor.Read more
ConnectPointzBetter for retail, consumer goods, manufacturing, and logistics. Excellent customer service and easy implementation are consistently praised by users. Connects to popular online marketplaces and accounting systems.Read more
Foxit eSignBetter for businesses focused on legally-binding digital signatures, particularly across regulated industries like finance, healthcare, and legal. More suitable for enterprise companies. Foxit eSign is a Zenbridge alternative and competitor.Read more
OpenText Business Network Cloud EDIBetter for enterprise companies. More established, with slower momentum. Users report slow support and complex interface but praise robust features and established network. Negative pricing sentiment.Read more
Zenbridge FAQ
What is Zenbridge and what does Zenbridge do?
Zenbridge is a cloud-based EDI solution simplifying electronic document exchange for businesses. It seamlessly integrates with existing software, offering easy setup, customizable reports, and secure data exchange via API. This improves reliability and efficiency compared to other solutions, benefiting small and medium-sized businesses.
How does Zenbridge integrate with other tools?
Zenbridge integrates with existing business software through pre-built connectors and APIs. It offers seamless ERP integration and supports API connections for various applications, facilitating automated data exchange. A JSON API access and webhook feature further enhance integration options.
What the main competitors of Zenbridge?
Top alternatives to Zenbridge include Orderful, Babelway, and Axway B2B Integration. These competitors offer similar EDI solutions, focusing on streamlining electronic document exchange and improving B2B communication. Other options like ConnectPointz and OpenText Business Network Cloud EDI provide broader automation and supply chain management features.
Is Zenbridge legit?
Zenbridge appears to be a legitimate option for small to medium businesses needing streamlined electronic document exchange. Positive user reviews highlight its ease of use and reliable service. For additional assurance, explore alternatives like Orderful or Babelway. Consider Zenbridge's suitability for your specific analytics needs.
How much does Zenbridge cost?
I couldn't find pricing details for Zenbridge. For the most current information on product pricing and whether it's worth the investment, it's best to visit their website directly.
Is Zenbridge customer service good?
Zenbridge's customer service receives overwhelmingly positive feedback. Users consistently praise the team's responsiveness, helpfulness, and efficiency in resolving issues and providing support throughout the integration process. Many users highlight Zenbridge's proactive communication and commitment to customer satisfaction.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.