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OpenText Business Network Cloud EDI description
OpenText Business Network Cloud EDI is a platform designed to help businesses of all sizes exchange electronic documents with their trading partners. It offers a range of services, including data integration, automated workflows, and self-service tools. OpenText Business Network Cloud EDI focuses on simplifying and streamlining EDI processes, making it easier for companies to manage their supply chains and improve collaboration with partners. They emphasize their ability to scale their services to match the needs of growing businesses while providing reliable support.
What companies are using OpenText Business Network Cloud EDI?
Who is OpenText Business Network Cloud EDI best for
OpenText Business Network Cloud EDI helps businesses exchange electronic documents with trading partners. It offers data integration, automated workflows, and self-service tools. Although users appreciate the seamless integrations and robust infrastructure, some dislike the slow support and complex interface. OpenText is best for large enterprises needing scalable EDI solutions.
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Best for enterprise companies.
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Ideal for businesses with complex supply chains.
OpenText Business Network Cloud EDI features
| Supported OpenText Business Network Cloud EDI integrates with EDI for data exchange with partners. |
| Supported OpenText Business Network Cloud EDI supports secure data exchange using secure protocols and industry standards. |
| Supported OpenText Business Network Cloud EDI supports trading partner management, including onboarding, setup, and communication. |
| Supported OpenText Business Network Cloud EDI scales via its cloud infrastructure and handles complex integrations. |
| Supported OpenText Business Network supports HTTP/s and likely supports HTTP. |
| Supported OpenText Business Network Cloud EDI automates EDI tasks such as routing, validation, and processing. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
OpenText Business Network Cloud EDI reviews
We've summarised 41 OpenText Business Network Cloud EDI reviews (OpenText Business Network Cloud EDI G2 reviews) and summarised the main points below.
- Seamless integration with existing data repositories and ERP systems.
- Robust infrastructure supporting a wide range of EDI standards.
- High availability and reliability due to its cloud-based nature.
- Easy onboarding for new clients and partners, facilitated by the widespread use of OpenText among retailers.
- Slow support response times, often requiring a full day for resolution.
- High costs and inflexible pricing structure, especially concerning per-kilobyte charges.
- Complex and unintuitive interface, particularly the traditional interface compared to LENS.
- Limited customization options and inflexible business relationships.
OpenText Business Network Cloud EDI pricing
The commentary is based on 5 reviews from OpenText Business Network Cloud EDI G2 reviews.
OpenText Business Network Cloud EDI pricing can be a concern for some users, with some reviews mentioning costs and the need for restructuring. However, the platform's scalability, robust features, and automation capabilities may offset these costs for businesses seeking streamlined EDI solutions.
Users sentiment
OpenText Business Network Cloud EDI alternatives
OrderfulBetter for retail, logistics, and SaaS platforms. More user-friendly and has faster partner onboarding. Has more momentum currently. More cost-effective for high transaction volumes.Read more
Xodo SignBetter for individuals, small and medium businesses needing e-signatures. Easier to use with positive reviews on pricing and customer service. Integrates with Dropbox and Google Workspace. A strong OpenText Business Network Cloud EDI competitor and alternative.Read more
ConnectPointzBetter for retail, consumer goods, manufacturing, transport, media, and professional services. Excellent customer service and easy implementation are consistently praised by users. Integrates with popular marketplaces and accounting systems. Offers transparent per-order pricing. Some users dislike the UI and limited customization.Read more
Informatica Cloud B2B GatewayHas stronger website traffic growth momentum. Offers a partner portal for self-service onboarding and file tracking.Read more
Axway B2B IntegrationBetter for enterprise companies needing high security and regulatory compliance. Offers more flexible deployment options (cloud, on-premises, hybrid) and API integration. Has faster website traffic growth but slower employee growth. Users appreciate the responsive customer support but note a steeper learning curve and complex setup.Read more
OpenText Business Network Cloud EDI FAQ
What is OpenText Business Network Cloud EDI and what does OpenText Business Network Cloud EDI do?
OpenText Business Network Cloud EDI is a cloud-based platform streamlining electronic data interchange (EDI) with trading partners. It offers automated workflows, data integration, and self-service tools, simplifying supply chain management and partner collaboration. While offering scalability and robust features, some users report slow support and complex pricing.
How does OpenText Business Network Cloud EDI integrate with other tools?
OpenText Business Network Cloud EDI integrates with existing ERP and data repositories and supports various communication protocols like EDI and HTTP. It also facilitates automated workflows for tasks like routing, validation, and processing. Their large partner network simplifies onboarding new clients.
What the main competitors of OpenText Business Network Cloud EDI?
Top alternatives to OpenText Business Network Cloud EDI include IBM Sterling B2B Integrator, Axway B2B Integration, and Informatica Cloud B2B Gateway. These competitors offer similar EDI and B2B integration capabilities, often with varying focuses on specific industries and business sizes. Orderful and TrueCommerce EDI are also strong contenders in the EDI software market.
Is OpenText Business Network Cloud EDI legit?
Yes, OpenText Business Network Cloud EDI is a legitimate EDI platform. It offers robust features like data integration and automated workflows, suitable for secure data exchange. However, potential users should be aware of user complaints regarding slow support and high costs.
How much does OpenText Business Network Cloud EDI cost?
I couldn't find specific pricing details for OpenText Business Network Cloud EDI. Contact OpenText directly for a personalized quote based on your business needs. This is often the case with enterprise-level EDI solutions.
Is OpenText Business Network Cloud EDI customer service good?
Customer reviews on OpenText Business Network Cloud EDI's customer service are mixed. While some users praise the helpful support team and smooth onboarding experience, others express frustration with slow response times and a lengthy problem-solving process. Some users note difficulty understanding policies and practices.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.