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Wire description
Wire is a secure communication platform designed for businesses and government organizations that prioritize data protection. Created by the founders of Skype, it offers end-to-end encrypted messaging, video conferencing, file sharing, and external collaboration tools. Wire emphasizes its commitment to user privacy and data security, making it suitable for organizations handling sensitive information. Its features include administrative controls, single sign-on, and on-premises deployment options for enhanced security and compliance.
Who is Wire best for
Wire is a secure communication platform built for businesses and government organizations that prioritize data protection. Users praise its secure encryption, cross-platform compatibility, and user-friendly interface. However, some users have reported unstable connections during conference calls and a confusing desktop interface. Wire is best for small and medium-sized businesses handling sensitive data.
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Best for small to mid-sized businesses needing secure communication.
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Ideal for organizations prioritizing data security, especially those handling sensitive information.
Wire features
| Supported Wire supports secure data sharing with external partners via guest rooms. |
| Supported Wire supports end-to-end encryption for all communication. |
| Supported Wire can be installed on a company’s servers. |
| Supported Wire supports cloud-based video conferencing for up to 150 participants across various devices. |
| Supported Wire secures meetings with end-to-end encryption, access controls, and compliance certifications. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Wire reviews
We've summarised 59 Wire reviews (Wire TrustPilot reviews and Wire G2 reviews) and summarised the main points below.
- Secure encryption and cross-platform compatibility.
- User-friendly interface for messaging and file sharing.
- Supports various communication modes: text, audio, video.
- Good audio quality in calls.
- Offers on-premise deployment for enhanced security.
- Unstable connection in conference calls, especially with multiple participants.
- Free version lacks audio and video calling features.
- Mobile app freezing and notification issues reported.
- Confusing UI/UX, especially on desktop.
- Limited third-party integrations.
Wire pricing
The commentary is based on 3 reviews from Wire G2 reviews.
Wire offers a free version, but some users find the pricing for premium features, like audio and video calls, a bit high, especially for small businesses. Others mention the pricing model as complex.
Users sentiment
See the Wire pricing page.
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Wire has a free plan.
Wire for Free
All communication is always end-to-end encrypted – messages, calls, and files. Includes collaboration essentials, availability on all platforms, and support for up to 8 devices.
Wire for Enterprise
All features of Wire for Free, plus: Video conferences (up to 150 participants), SSO & SCIM, Administrative controls, Feature configurations, External and guest roles.
Wire On-Premises
All benefits of Wire for Enterprise, plus: Federation (with Wire Cloud), ID-Shield, Full deployment support, Data sovereignty, Multi-tenancy
Wire alternatives
Google WorkspaceBetter for larger organizations and a wider range of industries. More user-friendly, reliable, and scalable. Offers a broader suite of integrated productivity tools. A Google Workspace alternative, and Wire competitor.Read more
LeafSelf-hostable, giving you full control over your data. A Wire alternative focused on data privacy.Read more
Zoom WorkplaceBetter suited for larger organizations and a wider range of industries. Offers more features like email, calendar, phone, and AI-powered tools. Has broader appeal and is growing faster. Provides more integrations.Read more
Microsoft TeamsBetter for enterprise companies. Stronger Microsoft integration. Wider industry applicability. Has more momentum. More user reviews and higher ratings. More positive pricing sentiment.Read more
Webex MeetingsBetter for enterprise companies. Broader industry fit. More user reviews and higher ratings on G2. Easier to use, more reliable, and easier to implement.Read more
SendSafelyBetter for larger companies. More positive pricing sentiment. Lacks video conferencing features. A Wire alternative, a SendSafely competitor.Read more
Wire FAQ
What is Wire and what does Wire do?
Wire is a secure communication platform offering end-to-end encrypted messaging, video conferencing, and file sharing. Designed for security-conscious businesses and government organizations, it prioritizes data protection and privacy, especially for sensitive information. It features administrative controls and on-premises deployment options.
How does Wire integrate with other tools?
Wire offers limited third-party integrations, a drawback noted by some users. While it excels in secure communication features like end-to-end encryption and on-premise deployment, it lacks robust integration capabilities compared to other collaboration platforms.
What the main competitors of Wire?
Top Wire competitors include secure messaging platforms like Signal, Telegram, and Threema, and collaboration tools such as Microsoft Teams, Slack, and Google Chat. These alternatives offer similar functionality with varying features and pricing.
Is Wire legit?
Wire is a legitimate and secure communication platform prioritizing data protection and privacy. It's known for its end-to-end encryption and cross-platform compatibility, making it safe for sensitive information. However, some users have reported unstable connections during conference calls.
How much does Wire cost?
Wire offers a free plan alongside two paid options. The Enterprise plan is priced at €7.45 per user per month. For On-Premises pricing, contact Wire's sales team for a custom quote. NGOs receive a 40% discount on paid plans.
Is Wire customer service good?
Wire's customer service is a concern for some users. While some appreciate the platform's features, others have reported a lack of support responses, especially with recent technical issues like app freezing and file transfer failures.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.