Logo of Verbit

Verbit

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Last updated on

Company health

Employee growth
11% decrease in the last year
Web traffic
17% decrease in the last quarter
Financing
January 2024 - $569M

Ratings

G2
4.4/5
(71)
Glassdoor
3.5/5
(347)

Verbit description

Verbit is a leading provider of audio and video transcription and captioning services used by businesses of all sizes. They use a combination of AI technology and human expertise to deliver highly accurate transcripts with fast turnaround times. Verbit offers live captioning for events and meetings, as well as post-production captioning for pre-recorded content. They also provide services like translation, audio description, and integrations with popular platforms like Zoom and Microsoft Teams. Their focus on accuracy, speed, and a wide range of services makes them a comprehensive solution for businesses seeking to make their content more accessible and engaging.


Who is Verbit best for

Verbit uses AI and human expertise to provide accurate transcription and captioning services. Users praise its fast turnaround times and customer support. However, some find the UI clunky and experience occasional inaccuracies with technical terms. Best for medium to large businesses in education and media seeking accessible content.

  • Best for medium to large businesses (101+ employees) seeking robust transcription and captioning solutions.

  • Ideal for Education and Media & Entertainment industries requiring high-quality, accessible content.


Verbit features

Supported

Offers real-time captioning and transcription with professional-grade accuracy, integration with platforms like Zoom and Teams, easy scheduling, and support for various events.

Supported

Provides post-production captioning with fast turnaround times (e.g., 4 hours), created by human captioners, suitable for recorded videos and marketing materials.

Supported

Offers audio and video to text conversion with customizable templates, industry-leading turnaround times, and professional-grade accuracy. Suitable for various content like events, meetings, podcasts, and analyst calls.

Supported

Provides audio description for videos to support audiences with visual impairments, including extended audio description created by human describers.

Supported

Offers translation and subtitling services in multiple languages, integrates with platforms like Dropbox and Google Drive, and is suitable for global teams, training videos, and more.

Supported

Provides AI-powered features like generating summaries of meetings and events, creating quizzes for information recall, and suggesting chapters, headlines, and keywords.

Supported

Integrates with popular platforms like Zoom, Microsoft Teams, Dropbox, Google Drive, and various other video platforms and services.


Verbit reviews

We've summarised 73 Verbit reviews (Verbit TrustPilot reviews and Verbit G2 reviews) and summarised the main points below.

Pros of Verbit
  • Fast turnaround times for transcription and captioning services.
  • High accuracy in transcriptions for standard vocabulary.
  • Excellent customer support responsiveness and helpfulness.
  • Wide range of services and integrations with popular platforms.
  • User-friendly scheduling platform for live captioning.
Cons of Verbit
  • UI can be clunky and difficult to navigate, especially for new users.
  • Occasional inaccuracies in transcripts, especially with technical terms or accents.
  • Integration issues with certain platforms, requiring troubleshooting.
  • Billing and pricing can be complex and require careful monitoring.

Verbit pricing

The commentary is based on 12 reviews from Verbit G2 reviews and Verbit TrustPilot reviews.

Verbit's pricing is generally considered cost-effective and affordable, especially for large volumes of transcription. However, some users mention unexpected charges and billing practices, such as being billed for video silence and mid-quarter charges exceeding the initial estimate. Negotiating contracts carefully is recommended.

See the Verbit pricing page.


Verbit alternatives

  • Logo of Maestra
    Maestra
    Effortless audio/video transcription, captions, and voiceovers.
    Read more
  • Logo of CaptionHub
    CaptionHub
    Fast, collaborative subtitling and captioning for all your videos.
    Read more
  • Logo of Trance
    Trance
    Effortless audio/video transcription, captioning, and translation.
    Read more
  • Logo of Rev
    Rev
    Fast, accurate audio & video to text: transcription, captions, subtitles.
    Read more
  • Logo of Ava
    Ava
    Clear captions for meetings and life, online and offline.
    Read more
  • Logo of Trint
    Trint
    Fast, accurate audio & video transcription for efficient content creation.
    Read more

Verbit FAQ

  • What is Verbit and what does Verbit do?

    Verbit is a transcription and captioning service utilizing AI and human expertise to provide accurate and fast results. It offers live and post-production captioning, transcription, translation, audio description, and integrates with platforms like Zoom and Microsoft Teams. Verbit is ideal for businesses needing accessible and engaging content.

  • How does Verbit integrate with other tools?

    Verbit integrates with popular platforms like Zoom, Microsoft Teams, Dropbox, Google Drive, and other video platforms. This allows for seamless workflows for transcription, captioning, and translation services directly within these tools.

  • What the main competitors of Verbit?

    Top Verbit competitors include Rev, Trint, Otter.ai, and Descript, offering similar transcription and captioning services with varying features, pricing, and accuracy levels. Some alternatives also provide AI-powered meeting summaries and content analysis.

  • Is Verbit legit?

    Yes, Verbit is a legitimate company offering transcription and captioning services. They are known for fast turnaround times and accurate transcriptions, especially for standard vocabulary. However, some users have reported a clunky UI and occasional inaccuracies with technical terms. Consider these factors when deciding if Verbit is safe and suitable for your needs.

  • How much does Verbit cost?

    Verbit doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific transcription and captioning needs. Consider factors like volume, turnaround time, and required features to assess if Verbit is worth the investment for your product.

  • Is Verbit customer service good?

    Verbit's customer service receives positive feedback in reviews. Users praise the helpfulness and responsiveness of the support team, particularly their customer success managers and live chat support. However, some experienced difficulty with communication when needing to change processes.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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