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Unit Trac description
Unit Trac is cloud-based software designed to manage the operations of self-storage facilities. It offers tools for automating rent collection, handling online rentals, and managing customer information. Owners can access real-time data on occupancy, revenue, and other key metrics. Unit Trac emphasizes its user-friendly interface and aims to simplify daily tasks for self-storage operators.
Who is Unit Trac best for
Unit Trac is user-friendly, cloud-based software for managing self-storage facilities. It automates rent collection, handles online rentals, and offers real-time data on key metrics. Users praise its intuitive interface and helpful customer support, while some desire better mass communication tools. It's ideal for smaller businesses seeking affordable and easy-to-use software.
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Ideal for small businesses seeking user-friendly self-storage management software.
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A strong fit for businesses in real estate, construction, hospitality, tourism, transportation, logistics, and manufacturing.
Unit Trac features
| Supported Unit Trac supports custom reports, likely including financial and operational ones. |
| Supported Unit Trac supports creating, e-signing, and managing leases online via its eLease feature. |
| Supported Unit Trac supports managing units, tracking availability, assigning tenants, and managing leases. |
| Supported Unit Trac supports online rent collection via integrated credit card processing and customer portal. |
Unit Trac reviews
We've summarised 71 Unit Trac reviews (Unit Trac Capterra reviews and Unit Trac G2 reviews) and summarised the main points below.
- Excellent customer support, often praised for responsiveness and helpfulness.
- User-friendly interface and easy navigation.
- Seamless online rental and payment processing, including auto-pay.
- Real-time data and reporting on key metrics.
- Easy integration with existing websites.
- No automated customer notification of due dates.
- No way to charge daily rates.
- Unable to easily send mass emails to active customers.
- Difficult to go back and edit existing sites; requires deletion and recreation.
Unit Trac pricing
The commentary is based on 5 reviews from Unit Trac Capterra reviews.
Unit Trac is praised for its affordability and cost-effectiveness, especially for smaller facilities. Users find its pricing suitable for their needs, making it a budget-friendly choice for storage management. However, some limitations exist regarding payment and term options.
Users sentiment
See the Unit Trac pricing page.
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Unit Trac has a free trial.
Unit Trac
Provides real-time lease management, access from any device, interactive site map, live financials, website & customer portal, document storage (10 GB), email notifications, unlimited users, and data backups.
Unit Trac alternatives
SiteLink Web EditionBetter suited for larger businesses and enterprises. Has more momentum. More comprehensive features, extensive reporting, and integrates with more services.Read more
WebSelfStorageLower overall rating on Capterra. Users report system instability and data loss. Email notifications are unreliable, and integrations require manual processes. U-Haul website integration has known issues.Read more
Apartments.com Rental ManagerBetter for enterprise clients with complex real estate portfolios. Focuses on office and retail lease management, including lease accounting and compliance. Geared towards larger businesses and has more momentum.Read more
InnagoBetter for diverse rental properties. Caters to a wider range of business sizes. Has growing momentum. Free option available.Read more
Avail, by Realtor.comBetter for landlords managing multi-family properties. Has growing momentum. Caters to a more general rental market, not just self-storage. Free to use.Read more
RentRediBetter for landlords managing multiple properties. Has growing momentum. Integrates with Realtor.com and Zillow.Read more
Unit Trac FAQ
What is Unit Trac and what does Unit Trac do?
Unit Trac is cloud-based self-storage management software. It automates tasks like rent collection, online rentals, and customer information management. It provides real-time data on key metrics like occupancy and revenue, and features a user-friendly interface.
How does Unit Trac integrate with other tools?
Unit Trac integrates with existing websites for online rentals and payment processing. It also supports integrations with other tools for functions like credit card processing. Further integration details are limited.
What the main competitors of Unit Trac?
Alternatives to Unit Trac include SiteLink Web Edition, WebSelfStorage, and CCStorage. These competitors offer similar features for managing self-storage facilities, such as online rentals, automated tasks, and reporting capabilities. TenantCloud and Avail are also options, but they cater to broader property management needs beyond self-storage.
Is Unit Trac legit?
Yes, Unit Trac is a legitimate cloud-based software for self-storage facilities. User reviews praise its user-friendly interface and helpful customer support. It offers essential features like online rentals and rent collection, making it a safe and reliable choice for storage management.
How much does Unit Trac cost?
Unit Trac's pricing is $0.70 per unit per month, with a minimum monthly cost of $30. They also offer add-ons like payment processing and gate connect. Is Unit Trac worth it? A 30-day free trial can help you decide.
Is Unit Trac customer service good?
Customer reviews on Unit Trac's customer service are generally positive, with users highlighting the helpfulness and responsiveness of the support team. Users mention readily available support, quick responses, and even assistance with tasks like setting up facility maps. However, some users desire additional features like automated customer notifications.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.