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Innago description
Innago is a free property management software designed for landlords of all portfolio sizes. It offers tools to manage online rent payments, lease signing, maintenance requests, tenant screening, and property listings. Innago aims to simplify the rental process for landlords and tenants through its user-friendly platform, available online and via mobile app. The software stands out with its free offering and focus on providing a comprehensive suite of tools specifically designed for rental property management.
Who is Innago best for
Innago is a free property management software ideal for landlords of all portfolio sizes. Users love the free landlord tools, easy rent collection, and tenant screening features. However, some users have noted slow payment processing and limited reporting features. Innago offers online rent payments, lease signing, and maintenance request management, simplifying the rental process.
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Ideal for landlords of all sizes, from individuals to small and medium-sized businesses.
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Best fit for the Real Estate & Construction industry.
Innago features
| Supported Innago supports tenant screening, including background and credit checks. |
| Supported Innago supports online rent collection via multiple payment methods. |
| Supported Tenants can submit maintenance requests via a dedicated online portal and a mobile app. |
| Supported Innago supports creating, signing, and storing leases electronically. |
| Supported Innago offers dedicated Android and iPhone apps for both tenants and landlords. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Innago reviews
We've summarised 606 Innago reviews (Innago GetApp reviews, Innago Software Advice reviews, Innago TrustPilot reviews, Innago Capterra reviews and Innago G2 reviews) and summarised the main points below.
- Free for landlords.
- Easy rent collection and automatic payments.
- Tenant screening and application management.
- Customizable lease templates and online signing.
- Excellent and responsive customer support.
- Slow payment processing (3-5 business days).
- Lease editing features could be more intuitive.
- Mobile app for landlords is needed.
- Limited integrations with accounting software.
- Reporting features could be more robust.
Innago pricing
The commentary is based on 121 reviews from Innago Capterra reviews, Innago G2 reviews, Innago Software Advice reviews and Innago TrustPilot reviews.
Innago is praised for its free core offering for landlords, making it a cost-effective solution for property management. Tenants typically pay a small fee for online payments, while landlords enjoy numerous features at no cost. This pricing model makes Innago particularly attractive to smaller landlords and first-time property owners.
Users sentiment
See the Innago pricing page.
Innago alternatives
TenantCloudTenantCloud is growing faster and offers automated accounting features. It also has user reviews on Glassdoor.Read more
BookervilleBetter for vacation rental businesses. More positive pricing sentiment. Offers a direct booking website and automated messaging.Read more
Avail, by Realtor.comBetter for landlords transitioning to professional management. Has less momentum. Users appreciate the comprehensive platform and customer service. Lacks a standalone mobile app.Read more
ManageCasaBetter for finance, healthcare, and non-profit organizations. A good Innago competitor for HOA management.Read more
WebSelfStorageBetter for self-storage businesses. Caters to retail, consumer goods, professional services, finance, and logistics industries. More affordable pricing.Read more
Innago FAQ
What is Innago and what does Innago do?
Innago is free property management software for landlords. It offers online rent payments, lease signing, maintenance requests, tenant screening, and property listings, simplifying the rental process. It's accessible online and via mobile app.
How does Innago integrate with other tools?
Innago offers limited integrations, primarily focusing on online payment processing. Users have expressed a desire for more robust integrations, particularly with accounting software. While it connects with popular payment platforms, further expansion of its integration capabilities would enhance its functionality.
What the main competitors of Innago?
Innago's main competitors include TenantCloud, RentRedi, Buildium, Avail, Rent Manager, and ManageCasa. These alternatives offer similar features such as online rent collection, tenant screening, and lease management, catering to various landlord needs and portfolio sizes.
Is Innago legit?
Yes, Innago is a legitimate and safe property management software. It's free for landlords, offers various helpful features like online rent collection and tenant screening, and boasts positive user reviews for its ease of use and excellent customer support. However, some users mention slower payment processing times as a drawback.
How much does Innago cost?
Innago's pricing information is not publicly available. Contact Innago directly to discuss pricing and determine if the product is worth it for your needs.
Is Innago customer service good?
Innago receives overwhelmingly positive feedback regarding their customer service. Users consistently praise the prompt, helpful, and knowledgeable support team. Many reviewers cite quick response times and efficient issue resolution as key strengths.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.