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TruCentive description
TruCentive is a platform that streamlines how your company manages and sends rewards, incentives, and gifts. It allows you to send digital gift cards, merchandise, or direct payments to employees, customers, or partners. TruCentive stands out by offering a wide variety of reward options, flexible pricing that includes only paying for claimed rewards, and easy-to-use customization features so you can brand your messages and track deliveries. It integrates with popular business tools and offers a user-friendly experience for managing and automating your incentive programs.
Who is TruCentive best for
TruCentive is a versatile rewards, incentives, and gifting platform ideal for businesses wanting to streamline their reward programs. Users love the wide variety of gift card options and excellent customer support. Some users have noted occasional technical glitches and confusing transaction fees. With flexible pricing and easy-to-use customization features, TruCentive offers a user-friendly solution for managing and automating incentive programs.
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Best fit for small to medium-sized businesses.
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Suitable for businesses across various industries.
TruCentive features
| Supported TruCentive offers tools for creating, managing, and distributing various rewards, including gift cards and merchandise. |
| Supported TruCentive allows sending multiple gift cards at once. |
| Supported TruCentive offers a platform to send gifts to employees, clients, and customers. |
| Supported TruCentive automates incentive program creation, management, reward selection, delivery, and tracking. |
| Supported TruCentive allows reward delivery customization, including personalized messages, branding, and delivery methods. |
| Supported TruCentive allows creating and managing branded merchandise collections. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
TruCentive reviews
We've summarised 119 TruCentive reviews (TruCentive G2 reviews) and summarised the main points below.
- Wide variety of gift card options with global availability.
- Excellent and responsive customer support.
- User-friendly interface and easy campaign setup.
- Automated workflows and scheduled deliveries.
- Unused gift card balances are refunded.
- Transaction fees can be confusing.
- Funding accounts can be slow (up to 48 hours).
- Limited customization for designs; occasional unexpected design changes.
- Occasional technical glitches or bugs, especially with projects getting stuck in test mode.
TruCentive pricing
The commentary is based on 28 reviews from TruCentive G2 reviews.
TruCentive's pricing involves a small transaction fee per gift card, which some users consider high. However, many find this cost-effective due to unused funds being returned and the elimination of manual distribution expenses. The lack of subscription fees is also a plus for smaller businesses.
Users sentiment
See the TruCentive pricing page.
TruCentive alternatives
TremendousBetter suited for a wider range of industries and has more momentum. Offers prepaid cards and international disbursements.Read more
Virtual IncentivesHas stronger momentum and offers global cash payouts. Better for medium and large businesses.Read more
GroupGreetingBetter for team celebrations and digital greeting cards. Focuses on group greetings rather than individual rewards. Offers a simpler reward delivery process.Read more
ReachdeskBetter for sending physical gifts and direct mail. Has a good fit for Marketing & Advertising and Software, IT & Telecommunications. Is growing faster. Users highlight seamless Salesforce integration.Read more
HuurayHuuray has a larger reward catalog. TruCentive is growing faster. Huuray is a TruCentive competitor and alternative.Read more
eCardBetter for simple digital greeting cards. More focused on marketing and communications. Easy to use.Read more
TruCentive FAQ
What is TruCentive and what does TruCentive do?
TruCentive is a rewards, incentives, and gifting platform streamlining how businesses manage and send rewards. It offers digital gift cards, merchandise, and direct payments, featuring flexible pricing, diverse reward options, and easy customization. It integrates with popular business tools and offers a user-friendly experience.
How does TruCentive integrate with other tools?
TruCentive integrates with popular business tools, streamlining incentive program automation. It allows for seamless management and distribution of rewards. Further integration details are not readily available.
What the main competitors of TruCentive?
Top TruCentive competitors include Tremendous, Virtual Incentives, Reachdesk, Guusto, Giftogram, and Runa. These alternatives offer similar reward and incentive management features, such as global gift card options, integrations with business tools, and bulk sending.
Is TruCentive legit?
Yes, TruCentive is a legitimate platform for managing and sending rewards and incentives. It offers diverse reward options, flexible pricing, and integrations with popular business tools. Users praise its ease of use and customer support.
How much does TruCentive cost?
TruCentive does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific needs and requirements.
Is TruCentive customer service good?
TruCentive receives overwhelmingly positive feedback for its customer service. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their willingness to assist with setup, troubleshooting, and general inquiries. Many reviewers mention the personalized support they received, further emphasizing TruCentive's commitment to customer satisfaction.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.