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Testlio description
Testlio is a software testing company that helps businesses ensure their apps and websites work flawlessly. They offer a blend of manual testing from human testers and automated testing using software. Testlio specializes in testing across a huge range of devices, countries, and languages, making sure your product is ready for a global audience. They're a good fit if you need help with complex testing or if your internal team doesn't have the bandwidth for extensive testing.
What companies are using Testlio?
Who is Testlio best for
Testlio excels in providing comprehensive software testing solutions with a blend of manual and automated testing. They offer a global network of testers and support a wide range of devices and languages. Users praise Testlio's responsive customer service and thorough testing methodologies. However, some users have noted difficulties with platform integration and occasional unclear bug reports. Testlio is best suited for small to mid-sized companies seeking external testing expertise.
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Best for small to mid-sized businesses needing thorough software testing.
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Ideal for software development companies requiring rigorous app and website testing.
Testlio features
| Supported Testlio supports testing on real mobile devices, including iPhones, iPads, and Android phones. |
| Supported Testlio supports real-time app testing on real devices. |
| Supported Testlio supports progress reporting with dashboards and real-time insights. |
| Supported Testlio offers managed test automation services with dedicated test managers. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Testlio reviews
We've summarised 78 Testlio reviews (Testlio TrustPilot reviews and Testlio G2 reviews) and summarised the main points below.
- Highly responsive and dedicated account team, providing excellent customer service and support throughout the onboarding process and ongoing project management.
- Flexible and adaptable testing services, easily scaling up or down based on project needs and accommodating continuous improvement feedback.
- Wide range of testing expertise and services covering manual, automated, localization, usability, and accessibility testing.
- Global network of testers provides extensive device, platform, language, and location coverage.
- Thorough testing methodologies uncover critical bugs and edge cases, significantly improving product quality and reducing production issues.
- Detailed bug reports include videos, screenshots, and clear reproduction steps, facilitating efficient debugging and resolution.
- Seamless integration with communication platforms like Slack and project management tools like Jira.
- Cost-effective pricing model, particularly suitable for the variable nature of software testing.
- Strong emphasis on partnership and collaboration, treating clients as top priority and actively seeking feedback for improvement.
- Testlio's focus is on functional UI/UX testing; they excel at finding visual defects and platform-specific bugs that internal teams may miss.
- Testers often catch subtle issues in the initial user experience that are frequently overlooked in internal testing.
- Testlio excels in exploratory testing, providing fresh perspectives and uncovering issues that developers may miss.
- Testers quickly learn and understand the product features and workflows, reducing the need for extensive documentation or hand-holding.
- Testlio demonstrates expertise in VOD/streaming platform quality control.
- Testlio provides invaluable support for international apps with their wide coverage across countries and expertise in localization and translation testing.
- Difficult to integrate Testlio's test case management software with in-house tools like Jira, causing concerns about vendor lock-in and data ownership.
- Occasional upselling attempts can be disruptive and unwanted.
- Testers sometimes struggle to access specific testing devices, hindering investigation of platform-specific bugs.
- Turnaround time for urgent, high-priority issues can be slow, especially for live production problems.
- Some testers file bugs with unclear descriptions or reproduction steps, requiring additional clarification and follow-up.
- Occasional false positives in test results, indicating bugs where none exist, leading to wasted time and effort.
- The token/hour payment system can be confusing, requiring conversion and clarification from Testlio staff.
- High tester turnover can lead to inconsistent test quality and repeated onboarding efforts.
- Coordinating location-specific tests can be challenging, particularly with diverse time zones and cultural differences.
- The Testlio platform's user interface, while generally well-regarded, can sometimes feel cumbersome and difficult to navigate for certain tasks, such as finalizing test plans or managing complex project dependencies.
- Some users reported difficulty getting filed bugs removed from test cases even after being deemed invalid.
- Certain UX feedback from testers is not always helpful or actionable, requiring additional context or clarification from the product team.
- Testlio's focus is primarily on functional UI/UX testing. They provide value in backend or API testing but it's not their strength.
- Testers may not always engage deeply enough with the product team to drive effective testing independently, leading to excessive false positives or missed edge cases.
- For some projects, tester assignment is based on a first-come, first-served basis instead of merit or experience, due to inconsistent use of the tester rating system.
Testlio pricing
The commentary is based on 10 reviews from Testlio G2 reviews and Testlio TrustPilot reviews.
Testlio's pricing model is generally perceived as cost-effective and flexible, scaling with testing needs. While some consider it expensive compared to other options, many find the value justifies the cost, especially for comprehensive testing and integrated team support. A few users mention a prepaid hours system which could be inconvenient if unused.
Users sentiment
Testlio alternatives
BrowserStackBetter for web and mobile testing across various platforms and browsers. A strong Testlio competitor, Browserstack is growing faster.Read more
Panaya Change IntelligenceBetter for managing software updates and changes, particularly for enterprise resource planning systems. A Testlio alternative focusing on change impact analysis and automated testing for ERP upgrades.Read more
PractiTestBetter for managing the entire software testing lifecycle. Geared towards QA teams needing a central platform. A Testlio competitor and alternative, PractiTest has slower momentum. It offers more focused industry solutions for sectors like healthcare and finance.Read more
AgilitestBetter for smaller teams with limited coding experience. A Testlio alternative geared towards simpler projects, particularly within software and IT. More affordable.Read more
Smartbear Continuous TestingBetter for IT and software companies. Primarily focuses on automated testing. Less suitable for those seeking manual and globalized testing options offered by the Testlio alternative. Negative user feedback on customer support and scalability.Read more
Testlio FAQ
What is Testlio and what does Testlio do?
Testlio provides software testing solutions blending human expertise with automation. They specialize in testing across various devices, languages, and locations, ensuring global readiness for apps and websites. This makes them ideal for companies lacking internal testing resources or requiring complex testing scenarios.
How does Testlio integrate with other tools?
Testlio integrates with communication platforms like Slack and project management tools like Jira. However, some users find integrating Testlio's test case management software with in-house tools difficult.
What the main competitors of Testlio?
Top Testlio alternatives include BrowserStack, LambdaTest, and PractiTest. These competitors offer similar software testing solutions, focusing on cross-browser and cross-device compatibility testing. Other options include Agilitest and WebLOAD.
Is Testlio legit?
Yes, Testlio is a legitimate software testing company. They offer a blend of manual and automated testing and are known for their global reach in device and language coverage. Reviews highlight their responsive customer service and thorough testing, improving product quality. However, some users mention difficulties with platform integration and occasional unclear bug reports.
How much does Testlio cost?
Testlio doesn't publicly disclose its pricing. For detailed pricing information regarding its fused testing platform, contacting their sales team directly is recommended.
Is Testlio customer service good?
Testlio's customer service receives overwhelmingly positive feedback. Users praise the responsiveness, helpfulness, and proactive nature of the Testlio team. While some users mention occasional difficulties coordinating device access for testers, the overall sentiment towards Testlio's customer service is excellent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.