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BrowserStack description
BrowserStack is a software testing platform that helps businesses make sure their websites and mobile apps work smoothly on different devices and browsers. It offers both manual and automated testing options, including accessibility and visual testing. BrowserStack is trusted by major companies worldwide and is known for its comprehensive coverage, ease of use, and robust security features.
Who is BrowserStack best for
BrowserStack is a comprehensive software testing platform ideal for development teams seeking to ensure cross-browser and cross-device compatibility. Users praise its ease of use and wide range of devices/browsers, while some note performance issues on certain devices and the cost of features like Percy. BrowserStack excels in local testing and identifying platform-specific bugs, making it a valuable tool for ensuring software quality across different environments.
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Best for small, medium, and large companies.
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Ideal for Software, IT, Telecommunications, and other industries.
BrowserStack features
| Supported BrowserStack supports testing on older browsers, including legacy versions of Internet Explorer, Edge, Safari, Chrome, and Firefox. |
| Supported BrowserStack supports live app testing on real devices. |
| Supported BrowserStack supports automated visual testing through its Percy tool. |
| Supported BrowserStack supports testing locally hosted websites and webapps through BrowserStack Local. |
| Supported BrowserStack supports testing on iPhones, iPads, and Android phones. |
| Supported BrowserStack supports testing on various screen sizes and resolutions. |
| Supported BrowserStack supports testing on Chrome, Firefox, Safari, Edge, and Internet Explorer. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
BrowserStack reviews
We've summarised 1832 BrowserStack reviews (BrowserStack GetApp reviews, BrowserStack TrustPilot reviews, BrowserStack Capterra reviews and BrowserStack G2 reviews) and summarised the main points below.
- Wide range of devices and browsers available.
- Easy to use and implement.
- Helpful for identifying platform-specific bugs.
- Local testing feature is useful.
- Good customer support.
- Slow performance on some devices.
- Accessibility testing is behind a paywall.
- Expensive, especially for features like Percy.
- Difficult to test with local network/VPN.
BrowserStack pricing
The commentary is based on 540 reviews from BrowserStack Capterra reviews, BrowserStack G2 reviews and BrowserStack TrustPilot reviews.
BrowserStack's pricing is generally considered high, especially for individuals and small teams. While users find the service valuable for cross-browser and device testing, the cost is a recurring concern. Some suggest more affordable, tiered plans based on usage and features.
Users sentiment
See the BrowserStack pricing page.
BrowserStack alternatives
Ghost InspectorBetter fit for users seeking a cost-effective, easy-to-use UI testing tool. Limited browser support and test duration. Has less momentum compared to BrowserStack.Read more
browserstack vs LambdaTestBetter ratings. Has broader industry coverage including Consumer Goods and Manufacturing. BrowserStack alternative. BrowserStack competitor.Read more
ReleaseNote.AIBetter for product management and understanding customer needs. Focuses on AI-powered analysis of user feedback for mid-size and enterprise businesses. Has slower momentum.Read more
Panaya Change IntelligenceBetter for managing software updates and changes, especially for enterprise resource planning systems like SAP, Oracle, and Salesforce. A strong Panaya Change Intelligence alternative for those focused on risk reduction and automated testing during upgrades and migrations.Read more
PractiTestBetter for managing the entire software testing lifecycle. Geared towards teams seeking a centralized platform for testing processes, reporting, and team collaboration. A BrowserStack competitor and alternative, it has less momentum.Read more
Smartbear Continuous TestingBetter fit for software and IT companies. Less suitable for other industries like healthcare, finance, and media. Negative user sentiment around customer support, reliability, and performance. Users report it can be slow, especially with larger projects. Pricing is generally considered expensive.Read more
BrowserStack FAQ
What is BrowserStack and what does BrowserStack do?
BrowserStack is a cloud-based software testing platform enabling cross-browser and cross-device testing of websites and mobile applications. It offers manual and automated testing, including visual and accessibility testing, simplifying quality assurance for developers. BrowserStack is known for its broad device coverage and ease of use.
How does BrowserStack integrate with other tools?
BrowserStack integrates with popular CI/CD tools like Jenkins, CircleCI, and Travis CI. It also integrates with project management tools like Jira and Trello, and communication platforms like Slack. This allows for seamless incorporation into existing workflows.
What the main competitors of BrowserStack?
Top BrowserStack competitors include LambdaTest, TestGrid, and Smartbear Continuous Testing. These alternatives offer similar features like cross-browser and cross-device testing, helping businesses ensure their web and mobile applications work seamlessly. Other options include PractiTest, Salesforce Platform, and DubBot.
Is BrowserStack legit?
Yes, BrowserStack is a legitimate and safe software testing platform. It's trusted by many companies for its wide browser and device coverage, and features like local testing and visual testing. However, some users find it expensive and experience performance issues.
How much does BrowserStack cost?
BrowserStack pricing is not publicly available. Contact BrowserStack directly for pricing information relating to specific product plans and add-ons.
Is BrowserStack customer service good?
BrowserStack customer service receives mixed reviews. While many users praise the responsive and helpful support team, some have experienced slow response times or unhelpful solutions, especially with complex technical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.