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Tango description
Tango is a software platform that simplifies sending digital rewards, incentives, and payouts. It offers a wide selection of digital gift cards, prepaid cards, and charitable donations. Tango caters to businesses of all sizes, offering a simple web portal, integrations with popular platforms like Salesforce and Slack, and a flexible API for custom solutions. Its focus on transparency is reflected in its pricing model, which avoids subscriptions, minimums, and sign-up fees.
Who is Tango best for
Tango streamlines digital rewards, incentives, and payouts with gift cards, prepaid cards, and charity donations. Businesses love the integrations with Salesforce and Slack, plus the flexible API. While some users report unreliable delivery and limited reporting, the platform's ease of use and diverse reward options make it a popular choice.
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Best for small, medium, and enterprise businesses.
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Ideal for Finance, Banking, Insurance, E-commerce, Manufacturing, Education, Real Estate & Construction, Transportation & Logistics, Software/IT, Non-profit, Government, Marketing, Advertising, and Professional Services.
Tango features
| Supported Tango supports digital gift card delivery via email and integrations. |
| Supported Tango supports donating rewards to charities like the American Red Cross. |
| Supported Tango supports cash rewards via PayPal and Venmo, and recipients can choose ACH via Disbursement Link. |
| Supported Tango integrates natively with Salesforce and Qualtrics, and indirectly with other systems via Zapier. |
| Supported Tango Card offers prepaid debit cards like Visa and Mastercard. |
| Supported Tango offers rewards in over 80 countries and 20 currencies. |
| Supported Tango Card offers a RESTful API for integration with other systems. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Tango reviews
We've summarised 478 Tango reviews (Tango TrustPilot reviews and Tango G2 reviews) and summarised the main points below.
- Wide selection of digital gift cards, prepaid cards, and charitable donations.
- Easy to use and operate; accessible platform.
- Recipients can choose where to claim gifts, providing flexibility and choice.
- Seamless integration with popular platforms like Salesforce and Slack, simplifying reward delivery.
- Unreliable reward delivery; some rewards cancelled or not received.
- 3% fee for credit card payments and wire transfers are inconvenient, especially for international users.
- Rewards sometimes disappear if not claimed immediately; poor support in resolving this issue.
- Limited reporting; no way to track unused gift cards or view itemized receipts; difficult to reconcile expenses.
Tango pricing
The commentary is based on 99 reviews from Tango G2 reviews and Tango TrustPilot reviews.
Tango offers a free-to-use platform with no fees for sending gift cards. However, there are fees for funding the account with a credit card, typically around 3%. Some users mention funding delays and wish for more streamlined reporting. Despite these drawbacks, the lack of redemption fees is a significant advantage for many users.
Users sentiment
See the Tango pricing page.
Tango alternatives
TremendousBetter for retail, consumer goods, automotive, and aerospace industries. Has broader global coverage. Growing faster.Read more
Virtual IncentivesBetter for medium and large businesses. Fewer integrations with other platforms. Supports global cash payouts.Read more
RunaMore global payout focused. Has a free plan and paid subscriptions. Growing faster in terms of web traffic but declining in employee count. Lower ratings on Glassdoor. Users report faster payouts and better global support, but with slower brand approvals and limited support hours.Read more
GroupGreetingBetter for sending group greeting cards and collecting digital signatures. Offers various subscription plans and single card purchases. Lacks reward delivery automation and integrations with business tools.Read more
TruCentiveWider reward options, including merchandise and direct payments. Pay-for-claimed rewards pricing model. Refunds unused gift card balances. Has more momentum. A Tango competitor and alternative.Read more
HuurayWider reward catalog. Supports physical gift cards. Tango alternative. Huuray competitor.Read more
Tango FAQ
What is Tango and what does Tango do?
Tango streamlines sending digital rewards, incentives, and payouts. It offers diverse options like gift cards, prepaid cards, and charity donations. Businesses appreciate its integrations with platforms like Salesforce and Slack, flexible API, and transparent pricing.
How does Tango integrate with other tools?
Tango integrates with popular platforms like Salesforce and Qualtrics natively, and offers seamless integration with other systems via Zapier. It also provides a flexible API for custom integration solutions.
What the main competitors of Tango?
Top alternatives to Tango include Tremendous, Virtual Incentives, Runa, and Guusto. These platforms offer similar features such as digital rewards, global payouts, integrations, and user-friendly interfaces for various incentive programs.
Is Tango legit?
Yes, Tango is a legitimate platform for sending digital rewards and incentives. It offers various options, integrations, and a transparent pricing model. However, some users have reported issues with reward delivery and limited reporting features. Consider these factors when determining if Tango is safe and suitable for your needs.
How much does Tango cost?
I couldn't find pricing details for Tango. For the most up-to-date pricing information, please visit Tango's website. This will help determine if Tango is worth the investment for your needs.
Is Tango customer service good?
Tango's customer service receives mixed reviews. While many users praise the responsiveness and helpfulness of the support team, particularly during onboarding and integration, others have experienced slow response times and unhelpful chatbots, especially with reward link issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.