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symplr Clinical Communications description
symplr Clinical Communications (formerly Halo Health) is a secure messaging and communication platform designed specifically for healthcare organizations. It provides a single system for HIPAA-compliant messaging, on-call scheduling, voice calls, critical result alerts, and care team collaboration. By streamlining communication workflows, symplr Clinical Communications aims to improve care coordination and patient outcomes. Used by hundreds of thousands of clinicians, the platform is a well-established solution for improving efficiency in healthcare settings.
Who is symplr Clinical Communications best for
Symplr Clinical Communications (formerly Halo Health) is a secure messaging and communication platform built for healthcare. Users praise its ease of use and secure messaging features. However, some dislike disappearing messages and difficulties with group messaging. This platform is ideal for healthcare organizations of all sizes needing HIPAA-compliant communication and streamlined workflows.
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Best fit for small, medium, and large companies.
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Ideal for healthcare organizations seeking HIPAA-compliant communication.
symplr Clinical Communications features
| Supported Symplr Clinical Communications offers HIPAA compliant secure texting. |
| Supported Staff can communicate securely via role-based messaging. |
| Supported Secure messaging is available on mobile apps. |
| Supported On-call scheduling is supported via a dedicated tool for administrators. |
| Supported Team collaboration is enabled via role-based messaging, real-time communication, and group lists. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
symplr Clinical Communications reviews
- Secure and HIPAA-compliant messaging capabilities.
- Easy to use and set up, user-friendly interface.
- Read receipts provide message confirmation.
- Facilitates quick communication and collaboration among healthcare teams.
- Convenient access to the entire organization directory.
- Messages disappear from the system and cannot be stored.
- Inability to copy and paste messages.
- Difficult to create message groups effectively.
- Frequent notification reminders for unread messages can be irritating.
- Occasional lag and freezing issues reported.
symplr Clinical Communications alternatives
TigerConnect Clinical Collaboration PlatformMore suitable for smaller organizations. Users report issues with message retention, occasional performance problems, and limited search functionality. A symplr Clinical Communications alternative.Read more
NetSfere for HealthcareHas more momentum. Lacks specific features like on-call scheduling and priority messaging. Fewer user reviews are available.Read more
zHealthBetter for smaller wellness clinics and solo practitioners. More affordable with transparent pricing. Easier to use with excellent customer support. Offers practice management features like billing and scheduling.Read more
CeloBetter for smaller organizations. Offers a free mobile app and web version. However, users report difficulties adding connections and some dislike the admin controls and unclear pricing.Read more
Hucu.aiOffers patient health risk and staff attrition risk reporting. Free to use. Has more momentum. Easier to use, but some find the mobile app difficult to navigate and less reliable than other messaging platforms.Read more
symplr Clinical Communications FAQ
What is symplr Clinical Communications and what does symplr Clinical Communications do?
symplr Clinical Communications (formerly Halo Health) is a secure messaging platform for healthcare. It provides HIPAA-compliant messaging, on-call scheduling, and care team collaboration tools, improving care coordination and patient outcomes. It's known for its ease of use and secure messaging, but some users report issues with message storage and notifications.
How does symplr Clinical Communications integrate with other tools?
symplr Clinical Communications integrates with other tools to enhance communication and workflow efficiency within healthcare settings. It supports integrations for on-call scheduling, critical result alerts, and care team collaboration. More specific integration details are not readily available.
What the main competitors of symplr Clinical Communications?
Top alternatives to symplr Clinical Communications include TigerConnect, NetSfere for Healthcare, and Celo. These platforms offer similar functionality, such as secure messaging, HIPAA compliance, and care team collaboration tools. Other options include Hucu.ai and even more general platforms like Slack.
Is symplr Clinical Communications legit?
Yes, symplr Clinical Communications is a legitimate and established platform used by hundreds of thousands of clinicians. It offers HIPAA-compliant secure messaging and other valuable features. However, some users have reported issues with message storage, copy/paste functionality, and group creation.
How much does symplr Clinical Communications cost?
I cannot find pricing information for symplr Clinical Communications. Contact symplr directly to determine whether the product is worth the investment for your needs.
Is symplr Clinical Communications customer service good?
Customer reviews of symplr Clinical Communications are generally positive. Users appreciate the improved administrative support and HIPAA compliance features. While some find the on-call scheduling could be more user-friendly, others praise its ease of use, cross-platform functionality, and communication features.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.