Last updated on
Company health
Ratings
Swifytype description
Swifytype, now a part of Elastic, is an enterprise search software that makes it easier for your employees and customers to find what they need. It offers AI-powered search and analytics capabilities that can be used to improve website search, internal knowledge bases, and customer support portals. Swifytype is known for its speed, scalability, and ease of use, and is trusted by companies of all sizes.
What companies are using Swifytype?
Who is Swifytype best for
Swiftype, now part of Elastic, is an AI-powered enterprise search solution for businesses seeking enhanced search capabilities. It helps employees and customers quickly find information across websites, knowledge bases, and support portals. Swiftype is known for its speed and ease of use.
-
Best for small businesses.
-
Suitable for various industries.
Swifytype features
| Supported Swiftype supports search suggestions via its autocomplete feature. |
| Supported Swiftype supports facets to refine search results by categories or attributes. |
| Supported Swiftype supports keyword search. |
| Supported Swiftype offers reports on search behavior, clicks, and conversions, exportable to CSV. |
Swifytype pricing
The commentary is based on 3 reviews from Swifytype G2 reviews.
Swiftype's pricing is a concern for some users, particularly smaller businesses, with some reviews mentioning its high cost. While the pricing details aren't specified, it's perceived as more suitable for larger organizations with bigger budgets.
See the Swifytype pricing page.
-
Swifytype has a free trial.
Standard
Core Elastic Stack features, including security, discoverability, alerting, and basic AI-generated summaries.
Gold
All Standard features plus reporting, third-party alerting, Watcher, and multi-stack monitoring.
Platinum
All Gold features plus advanced security, machine learning, cross-cluster replication, and enhanced support.
Enterprise
All Platinum features plus searchable snapshots, Elastic Maps Server, and premium support.
Swifytype alternatives
Elastic Enterprise SearchBetter for a wider range of industries. More user reviews available describing both positive and negative experiences.Read more
AlgoliaBetter for e-commerce, retail, and software/IT companies. Has slightly lower ratings. Growing slower than Swiftype. Users report difficulty understanding pricing and a steep learning curve.Read more
AlbusBetter for finding information across various work apps. Uses GPT-4 technology for contextualized answers and identifies internal experts. A Swifytype competitor focused on internal knowledge management.Read more
searchITFocuses on internal company sources like emails and databases. Offers flexible deployment options including cloud, on-premise, and virtual machine. Has customizable search result displays.Read more
DashworksBetter for mid-size to large businesses. Integrates with Slack and prioritizes data security. Caters to specific teams like sales and customer support. Has broader industry applicability.Read more
Apache SolrBetter for document indexing and retrieval. Open-source, so it's free to use but requires technical expertise. More suitable for larger businesses with complex search needs. Higher ratings on G2 and Capterra.Read more
Swifytype FAQ
What is Swifytype and what does Swifytype do?
Swiftype, now part of Elastic, is an enterprise search solution that helps users quickly find information across websites, internal knowledge bases, and support portals. It's known for its speed, scalability, and AI-powered search and analytics. Swiftype is suitable for businesses needing robust search capabilities.
How does Swifytype integrate with other tools?
Swiftype integrates seamlessly with help desks, CRMs, and other business applications. It also connects to various data sources, including websites, databases, and file storage systems, enabling unified search across your organization. This streamlines information access for both employees and customers.
What the main competitors of Swifytype?
Alternatives to Swiftype include Algolia, Elastic Enterprise Search, Glean, and Dashworks. These competitors offer similar AI-powered search capabilities for websites, internal knowledge bases, and other applications. They focus on speed, relevance, and ease of use, catering to various business sizes and needs.
Is Swifytype legit?
Swiftype, now part of Elastic, is generally considered safe and legitimate for enterprise search. It's known for speed and scalability, suitable for businesses with large amounts of data. However, consider exploring alternatives like Algolia or Elastic Enterprise Search based on specific needs.
How much does Swifytype cost?
Swiftype's pricing starts at $79 per month for the Standard plan, $159 per month for the Pro plan, and custom pricing for the Premium plan. There's no free plan, but a free trial is available. Is Swiftype worth it? It depends on your specific needs and budget.
Is Swifytype customer service good?
Customers praise Swiftype's customer support for being responsive and helpful. Users appreciate the easy setup and customization options. Some users would like more advanced search customization features.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.